Duck Creek Technologies has launched Duck Creek Agentic First Notice of Loss (FNOL), an AI-powered solution that transforms claims intake using orchestrated AI agents. Now available for early access customers, the system captures, validates, enriches and routes claims across digital, voice-to-text and mobile channels. The solution enables claimants to report losses in natural language rather than through rigid forms. It verifies coverage, assesses severity and identifies anomalies from initial loss descriptions without manual data entry. Built on Duck Creek's Agentic AI Platform and developed with Google Cloud using Gemini models, the system integrates with Duck Creek Claims and supports third-party core systems. It forms part of Duck Creek's expanding portfolio of agentic applications, including Agentic Underwriting and Agentic Product Configurator.

Duck Creek technologies showcases its new agentic underwriting-to-core platform at ITC Vegas 2026. Published on 09/24/2026 at 01:21 pm EDT S&P Capital IQ Duck Creek acquired Send, the underwriting orchestration platform, creating the industry's first and only agentic solution to unite core insurance operations and intelligent underwriting workflows across the policy lifecycle for multiple operating models. Duck Creek will be at ITC Vegas 2026 showcasing its new agentic underwriting-to-core platform. Conference attendees will be able to learn more about the intelligent core at the Duck Creek (#2633) and Send booths (#1639). Attendees can engage with Duck Creek and Send experts at both booths and see live demonstrations of how the combined platform accelerates underwriting and simplifies operations across the policy lifecycle. Demonstrations include: Send Underwriting Orchestration: a live look at the agentic workflow Duck Creek and Send now offer together, from submission intake and triage through bind and post-bind servicing, on a single risk-centered workspace. Duck Creek Suite: low-code configuration tools, open APIs, and add-on products that can be implemented individually or as one cohesive, agentic platform. Duck Creek Policy: a cloud-native, configurable policy administration solution with self-service capabilities and automated processing across underwriting, claims, billing, and reinsurance. Duck Creek Claims: a SaaS solution that automates workflows and streamlines the process from initial report to final settlement. Duck Creek Reinsurance: a comprehensive solution for managing reinsurance partners, contracts, bills, recoveries, and payables. Duck Creek Loss Control: a cloud-based platform that helps insurers proactively manage risk, reduce claims, and optimize pricing. (C) S&P Capital IQ - 2026

Duck Creek brings its new agentic underwriting-to-core platform to ITC Vegas 2026. Duck Creek's Jose Lazares and Andy Moss join industry leaders across four ITC Vegas sessions on tech-native underwriting and the orchestrated carrier BOSTON - September 24, 2026 - Duck Creek, the intelligent core of insurance, will be at ITC Vegas 2026 showcasing its new agentic underwriting-to-core platform. In July, Duck Creek acquired Send, the underwriting orchestration platform, creating the industry's first and only agentic solution to unite core insurance operations and intelligent underwriting workflows across the policy lifecycle for multiple operating models. Conference attendees will be able to learn more about the intelligent core at the Duck Creek (#2633) and Send bBooths (#1639). Duck Creek arrives at ITC Vegas with momentum, having recently been recognized by industry analysts as the most visionary provider of core insurance systems on the market today "We believe the insurers that will lead the market will be those that embrace Agentic AI by orchestrating underwriting, core systems, data, and decisioning on a single intelligent platform," said Tyler Jones, Chief Marketing Officer of Duck Creek. "At ITC Vegas, we will show how Duck Creek is bringing that vision to life and helping insurers turn AI ambition into measurable business impact." Speaking Sessions Duck Creek leaders will also be speaking in four sessions: * Inside the Tech-Native Commercial & Specialty Insurer - Commercial & Specialty Lines Summit, Tuesday, September 29, 9:30-9:50 am Andy Moss, General Manager of Underwriting at Duck Creek and co-founder of Send, joins Charles Valinotti, Chief Program and Underwriting Officer at Spinnaker Insurance Company, to explore what defines a tech-native operating model in 2026 and how underwriting is evolving as core systems and orchestration converge onto a single platform, offering a preview of the roadmap behind Duck Creek's acquisition of Send. * How Agentic AI is Providing Competitive Advantage, not Just Cost Savings - Datos Insights Summit: Why AI Transformations Stall in the Race to Operationalize AI, Tuesday, September 29, 2:35 - 3:00 pm Hardeep Gulati, Chief Executive Officer at Duck Creek, joins Merideth Barnes-Cook, Senior Analyst at Datos Insights, to discuss how insurers can turn AI into a lasting competitive advantage across the policy lifecycle, building on the core systems and data foundations they already have in place. * When Is It Time to Abandon Incrementalism? - Celent Summit: Starting the Countdown to Agentic Insurance, Tuesday, September 29, 4:15- 4:55 pm Duck Creek Chief Product Officer (CPO) Jose Lazares joins Celent Principal Analyst Rob Norris and Federato CEO Will Ross for a discussion on when it's time to leave legacy software paradigms behind and what should replace traditional approaches to enterprise technology transformation. * The Orchestrated Carrier - Innovation Through Strategic Foresight, Wednesday, September 30, 2:40 - 3:15 PM Duck Creek CPO Jose Lazares joins Slide Insurance Chief Information Officer Gauthaman Krishnamurthy for a conversation about what comes after modernization. Rather than treating modernization as a one-time initiative, the two will discuss how an insurer builds on the investments it has already made to become more adaptable, reduce operational complexity, and free up capacity for growth and customers. Drawing on Slide Insurance's own growth story, the session will cover what it takes to stay modern on an ongoing basis, how technology and service partnerships can lift operational burden off internal teams, and how greater automation, orchestration, and monitoring create a stronger foundation for what comes next. "Modernization is not a finish line. It is the foundation insurers need to innovate and keep adapting as the market and their business evolve," said Jose Lazares, Chief Product Officer at Duck Creek. "Slide's growth story shows what is possible when a modern platform, automation, and the right technology and service partnerships work together to reduce complexity and create more capacity for innovation. I look forward to exploring that journey with Gauthaman at ITC Vegas." Booth & Demonstrations Attendees can engage with Duck Creek and Send experts at both booths and see live demonstrations of how the combined platform accelerates underwriting and simplifies operations across the policy lifecycle. Demonstrations include: * Send Underwriting Orchestration: a live look at the agentic workflow Duck Creek and Send now offer together, from submission intake and triage through bind and post-bind servicing, on a single risk-centered workspace. * Duck Creek Suite: low-code configuration tools, open APIs, and add-on products that can be implemented individually or as one cohesive, agentic platform. * Duck Creek Policy: a cloud-native, configurable policy administration solution with self-service capabilities and automated processing across underwriting, claims, billing, and reinsurance. * Duck Creek Claims: a SaaS solution that automates workflows and streamlines the process from initial report to final settlement. * Duck Creek Reinsurance: a comprehensive solution for managing reinsurance partners, contracts, bills, recoveries, and payables. * Duck Creek Loss Control: a cloud-based platform that helps insurers proactively manage risk, reduce claims, and optimize pricing. About Send Send is the leading underwriting orchestration platform trusted by insurers, MGAs, and reinsurers to navigate complex risks. The platform connects people, data, AI, and workflows to streamline underwriting operations from submission to bind and beyond. With customers across North America, the United Kingdom, Bermuda, and other global insurance markets, Send helps insurers improve underwriting performance, accelerate decision-making, and drive profitable growth. Visit www.send.technology to learn more. About Duck Creek Duck Creek is the intelligent core that leading insurers choose to build on. Purpose-built for property and casualty (P&C) and general insurance, Duck Creek unifies the full insurance lifecycle on a single platform with one data foundation. As an agentic platform, it connects intelligence across underwriting, policy, billing, claims, and payments workflows where decisions are made and compliance is non-negotiable. Duck Creek enables carriers to launch products faster, adapt quickly to change, and grow with precision and confidence. Solutions are available individually or as a full suite via Duck Creek OnDemand. Visit www.duckcreek.com and follow Duck Creek on LinkedIn, X and BlueSky.