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Overview
Fetch Pet Insurance is an Australian pet wellness platform that uses a subscription model to combine pet insurance, preventive care, data-driven insights, and a rewards system in one mobile app. Subscribers select a plan that covers insurance and gain access to preventive veterinary services, actionable health data, and a rewards program. The service is developed with veterinary input to keep owners and veterinarians connected, unifying insurance, care, and wellness tracking in a single app. Its goal is to simplify pet care by creating a connected ecosystem that helps owners manage wellness and costs more easily for pets in Australia.
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Simplify's Take
What believers are saying
- In August 2025, Fetch raised more funding and hired across product, engineering, and legal.
- Fetch tripled insured pets and surpassed 40 employees across Australia and the UK.
- CHOICE reviewed 74 policies in February 2026 and gave Fetch 91% cover score.
What critics are saying
- Pacific International underwrites Fetch; any capacity withdrawal stops the product.
- RSPCA Pet Insurance also uses Pacific International, intensifying price and distribution competition.
- Pre-existing exclusions and 30-to-90-day waiting periods create claim frustration and AFCA disputes.
What makes Fetch Pet Insurance unique
- FetchPay™ pays vets directly via app, reducing reimbursement friction.
- CHOICE rated Fetch Australia's #1 pet insurance in February 2026.
- AFSL-backed subscription combines insurance, prevention, insights, and rewards.
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