Overview

First Due provides a single software platform for public safety agencies that unifies and modernizes operations across Fire, EMS, and Law Enforcement. Its main products include a full suite of tools: pre-incident planning, mobile response, electronic patient care reporting (ePCR), NERIS and NEMSIS-compliant reporting, scheduling, fire prevention and inspections, asset and inventory management, and community engagement. The platform is integrated so agencies can access all these features in one place, reducing the need for multiple separate systems. Compared with competitors, First Due differentiates itself by offering a comprehensive, end-to-end solution designed specifically for public safety across multiple disciplines, with thousands of customers and hundreds of thousands of users across the U.S. and Canada. The company aims to help agencies streamline day-to-day operations, improve efficiency, and deliver better service to the communities they protect.