First Service Bank promotes Will Burgess to Commercial Banker and Credit Analyst. October 22, 2026 First Service Bank is pleased to announce the promotion of Will Burgess from Credit Analyst to Commercial Banker and Credit Analyst. In his new role, Burgess will provide financing to individuals and businesses, helping them operate, grow and achieve their financial goals. He will also identify new business opportunities, build comprehensive banking relationships and complete credit analyses for new and existing customers. "Will has been an asset to First Service Bank and our team of credit analysts," said Susan Thomas, Credit Lending Operations Manager. "He is always willing to help with Bank events and community service opportunities, and his drive to do his best work every day is admirable. Customer service comes naturally to Will, and he easily connects with everyone he meets. Will has a bright future as he continues to learn and grow in his new position." Burgess has spent his entire three-year banking career with First Service Bank. He began as a Universal Banker before advancing to Credit Analyst and now Commercial Banker and Credit Analyst. "It all starts with service," Burgess said. "I look forward to helping people reach their financial goals while also investing in community outreach." Burgess said his new position will allow him to expand his banking experience, build lasting customer relationships and help bridge the gap between the community and financial institutions. "First Service Bank genuinely cares about its customers, associates and the communities we serve," Burgess said. "The Bank is built on respect and integrity, and those are qualities I strive to demonstrate in my daily life. That is how we make a lasting impact on people." A Hot Springs native, Burgess especially appreciates First Service Bank's commitment to supporting military members and veterans through the Operation Red, White and Brave Foundation. "The work of the Operation Red, White and Brave Foundation is something we can all be extremely proud of," Burgess said. "First Service Bank's dedication to military members and veterans is one of my favorite things about being part of this organization." First Service Bank is a community-focused financial institution that provides exceptional banking services to its customers. With a solid commitment to community impact and customer satisfaction, First Service Bank, headquartered in Faulkner County, has been in operation for more than 60 years and has locations in Clinton, Conway, Dermott, Flippin, Greenbrier, Little Rock, Maumelle, Mountain View, Saline County, Springdale, Shirley, and Yellville. For more information, visit firstservicebank.com. Let First Service Bank take care of your banking needs. Trust First Service Bank to serve you and make your financial dreams a reality. Call First Service Bank at (501) 679-8000 or visit your local branch.

First Service Bank promotes Andrew Ton to Credit Analyst. October 19, 2026 First Service Bank is pleased to announce the promotion of Andrew Ton from Universal Banker to Credit Analyst. The promotion coincides with his one-year anniversary with the bank. As a Universal Banker, he performed teller transactions while building strong relationships with customers. In his new role, Ton will review and analyze financial documents to help evaluate loan eligibility and present his findings during loan meetings. "Andrew has demonstrated a strong desire to learn, grow, and serve our customers," said Susan Thomas, Credit Lending Operations Manager. "His analytical skills, commitment to teamwork, and customer-service experience will make him a valuable addition to our credit team." Ton said he looks forward to strengthening his skills, learning through new experiences, and helping customers pursue financing for their projects. "First Service Bank has created a welcoming culture where associates work together and help one another succeed," Ton said. "I am excited to continue growing while supporting our customers and communities in this new role." First Service Bank is a community-focused financial institution that provides exceptional banking services to its customers. With a solid commitment to community impact and customer satisfaction, First Service Bank, headquartered in Faulkner County, has been in operation for more than 60 years and has locations in Clinton, Conway, Dermott, Flippin, Greenbrier, Little Rock, Maumelle, Mountain View, Saline County, Shirley, Springdale, and Yellville. For more information, visit firstservicebank.com. Let First Service Bank take care of your banking needs. Trust First Service Bank to serve you and make your financial dreams a reality. Call First Service Bank at (501) 679-8000 or visit your local branch.

First Service Bank promotes Susan Thomas to Credit Lending Operations Manager. October 16, 2026 First Service Bank is pleased to announce the promotion of Susan Thomas from Senior Credit Analyst to Credit Lending Operations Manager. In her new role, Thomas will lead and manage the Bank's team of credit analysts, provide credit analysis for customers, particularly those with complex relationships, and oversee the evaluation of borrower relationship exposure. "Susan's analytical expertise, leadership and commitment to supporting our lenders and customers have made her a tremendous asset to First Service Bank," said Kasey Jaracz, Vice President of Loan Operations. "She is well prepared to lead our credit analyst team as we continue to grow, and I am excited to see how she will help strengthen both our processes and our people." Thomas has been with First Service Bank for three and a half years and brings 20 years of professional experience to her new position. She earned a bachelor's degree in accounting from the University of Arkansas at Little Rock and is a Certified Public Accountant. "I am excited to see our group of credit analysts grow along with the Bank," Thomas said. "Growth can bring challenges, but our team is ready to rise to them. With new training opportunities ahead, we will be even better prepared to serve our lenders and customers." Thomas said one of her primary goals is to help the credit analyst team provide lenders with the information and support they need to help customers achieve their financial goals. She also looks forward to helping analysts develop their skills and advance in their careers throughout the Bank. "First Service Bank recognizes hard work and celebrates both individual and corporate achievements," Thomas said. "I have never felt more appreciated than I do here. I also value how often the Bank promotes from within and makes the most of the talent already on our team." A Little Rock native, Thomas is married to her husband, Jon. She believes service is one of First Service Bank's greatest strengths, whether associates are attending local events, supporting chambers of commerce or volunteering to assist veterans. First Service Bank is a community-focused financial institution that provides exceptional banking services to its customers. With a solid commitment to community impact and customer satisfaction, First Service Bank, headquartered in Faulkner County, has been in operation for more than 60 years and has locations in Clinton, Conway, Dermott, Flippin, Greenbrier, Little Rock, Maumelle, Mountain View, Saline County, Shirley, and Yellville. For more information, visit firstservicebank.com. Let First Service Bank take care of your banking needs. Trust First Service Bank to serve you and make your financial dreams a reality. Call First Service Bank at (501) 679-8000 or visit your local branch.