Overview

Fixify designs and builds tech to improve IT services and IT consulting. It focuses on creating a product that will change how IT work is delivered, using a platform or tools aimed at the IT services industry. The company is backed by venture capital and based in Arlington, VA, and it is positioning itself as a forward-looking tech provider in the IT services space. Its approach centers on bringing a new technology solution to the market, with ongoing progress updates to shareholders and potential customers. 1) What it does: Develops technology to enhance IT services and IT consulting. 2) How it works: A product or platform that will transform IT delivery, currently under development, with updates shared publicly. 3) How it differs from competitors: VC backing, focus on changing the IT services paradigm, and a location-based identity; specific product details are not disclosed. 4) Goal: Bring a new IT solutions platform to market and improve the way IT services are delivered.”

Significant Headcount Growth

Simplify's Take

What believers are saying

• Secured $25M Series A in October 2024 from Costanoa Ventures, Decibel Partners, Paladin Capital.
• Mourad Yesayan from Paladin joined board for AI and cybersecurity strategic guidance.
• Resolves 75% of IT tickets automatically across 40+ use cases with 24x7 coverage.

What critics are saying

• ServiceNow Vancouver release erodes integration value with native AI since March 2025.
• Freshworks Nexlify acquisition bundles AI into Freshservice, undercutting pricing since January 2026.
• Atlassian Jira Service Management 5.0 embeds AI diagnostics, capturing enterprises since February 2026.

What makes Fixify unique

• Fixify blends AI automation with human analysts for personalized IT support.
• Integrates seamlessly with ServiceNow, JIRA, Freshservice, Okta, Microsoft, Google, Slack.
• Provides real-time sentiment analysis to detect mood shifts and enhance employee experience.

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Funding

Total Funding

$32M

Above

Industry Average

Funded Over

2 Rounds

$25,000,000

Series A

Oct 2024

Series A funding typically happens when a startup has a product and some customers, and now needs funding to scale. This money is usually used to grow the team, expand marketing, and improve the product. Venture capital firms are frequently the main investors here.

Series A Funding Comparison

Above Average

Industry standards

Ind Avg. $15M

$3.7M

$5M

$8.2M

$15M

$25M

$30M

View all funding stages