Flexport launches MCP Server for AI agents to book freight. The release also extends Flexport Atlas to air, rail, and barge routing and adds AI-driven HTS code classification. · Tuesday, September 29, 2026 Flexport launched a Model Context Protocol server on Tuesday that lets shippers' AI agents track, quote, and book freight on its platform. Businesses can connect Claude, ChatGPT, Microsoft Copilot, or their own internal agents and make requests in plain language. An agent can track shipments, surface exceptions or customs holds, search rates on any lane, or book outright, according to the company. It can submit cargo details, book against negotiated rates, and return a booking ID and transit time without logging into the Flexport platform. The server leads a broader release from the San Francisco-based forwarder, which says more than 13,000 companies use it. The update also extends Flexport Atlas beyond ocean freight and adds customs tools. "The future of global logistics is autonomous: intelligent supply chains that see problems before they happen, calculate the fix, and execute it in a recurring self-improvement loop," said Ryan Petersen, founder and CEO of Flexport, in the release. Agents behind the server. Requests that come through the MCP server land on Flexport's own AI agents, which the company said process 21 million tasks a year. A quoting agent converts rate requests into custom quotes whether they arrive by email, through MCP, or inside the platform. Flexport said each agent runs with guardrails set through a custom evaluation platform built for governance and traceability, and that every exception routes to a human expert. Customs audits and HTS codes. With U.S. tariff policy shifting frequently, Flexport extended its Customs Technology Suite, which it said audits entries against hundreds of rules before they reach government agencies. Customers can now build audit rules around their own standard operating procedures. Those rules run against every entry in real time and flag issues to operations staff before filing. The feature is live for U.S. entries. The Netherlands and the U.K. are next. A new classification tool turns the assignment of 10-digit Harmonized Tariff Schedule codes into a guided conversation. Flexport said it returns a recommended code in seconds, with linked U.S. Customs and Border Protection rulings and its reasoning shown in real time. Users can then send the code to one of Flexport's licensed customs brokers for validation before filing. Atlas adds air, rail, and barge. Flexport Atlas, the no-cost map of global trade the company introduced in February, launched as a view of the world's ocean network. It now adds air, rail, and barge routing, so users can compare every mode between any two locations. Atlas also gained an AI-curated disruption layer that monitors news sources for events that could affect shipments, plus per-container emissions estimates on every ocean route. Robots outside Chicago. Flexport opened its first fully automated e-commerce fulfillment center outside Chicago. More than 350 robots bring inventory to workers at the site, which the company said runs at double the efficiency of a traditional warehouse. The opening follows Flexport's launch of fulfillment services in Canada and the U.K. earlier this month, in Mississauga, Ontario, and Manchester, England. Over the past year, the company opened offices in eight new countries: Japan, France, Belgium, Cambodia, Brazil, the Philippines, Australia, and Indonesia. It now runs 47 offices worldwide. AI-powered translation in Japanese and French brings the platform to 11 supported languages. "Our goal is to let the companies we serve spend all their time developing amazing products, building their brand, and connecting with customers - with Flexport's autonomous supply chain execution platform handling everything," Petersen said. Why it matters: Flexport is opening booking, tracking, and quoting to the AI agents shippers use. Every exception still routes to a person, and licensed brokers can validate tariff codes before filing. For shippers, agent-driven booking can start with the AI tools they already run. Upcoming FreightWaves Events Compliance Brokerage Compliance Symposium The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry. October 26, 2026 The Signal at Chattanooga Choo Choo - Chattanooga, TN F3 Awards Dinner The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room. October 26, 2026 The Signal at Chattanooga Choo Choo - Chattanooga, TN FreightTech F3: Future of Freight Festival Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals. October 27, 2026 - October 28, 2026 The Signal at Chattanooga Choo Choo - Chattanooga, TN

Flexport launches technology to let AI Agents book, track, and optimize global freight. New AI agent fleet automates 21 million tasks a year, while Atlas expands with multimodal tracking, real-time disruption monitoring and emissions data SAN FRANCISCO-(BUSINESS WIRE)-Today, Flexport announced its latest technology release including the Flexport Model Context Protocol (MCP) Server, a fleet of infinitely scalable AI agents now running across the platform, and multiple upgrades to the Flexport Atlas world model including multimodal routing, live disruption monitoring, and per-shipment emissions data. Flexport MCP: Have Your AI Agents Talk to Its AI Agents Businesses can now connect Flexport to Claude, ChatGPT, Microsoft Copilot, Muse, or their own internal agents and ask in plain language to track a shipment, surface every exception or customs hold, search rates on any lane, or book a shipment outright. An agent can submit cargo details, book against their company's negotiated rate, and return a booking ID and transit time, without having to log in to the Flexport Platform. "The future of global logistics is autonomous: intelligent supply chains that see problems before they happen, calculate the fix, and execute it in a recurring self-improvement loop," said Ryan Petersen, Founder and CEO of Flexport. "This is a real first for both the AI industry and the logistics industry; we're giving AI tools the power to actually ship freight in the real world." A New Workforce of AI Agents Every action an AI agent takes through Flexport MCP is backed by a fleet of purpose-built AI agents, already running in production. This infinitely scalable AI workforce allows Flexport to scale its white-glove customer service. A quoting agent turns a rate request into a custom quote, whether it's submitted by email, via MCP, or natively in the Flexport Platform. The AI quoting agent is one aspect of a broader program of AI-based automation that autonomously processes 21 million tasks a year. Every agent runs with guardrails thanks to a custom evaluation platform Flexport built to provide governance and trace all AI actions, keeping its experts in the loop wherever required to ensure compliance. Every exception routes to a human expert, and every action is traceable through Flexport's evaluation process. Flexport Atlas Goes Multimodal Flexport Atlas, the company's live, free, dynamic world model for global trade, has three major upgrades: * Multimodal routing that adds air, rail, and barge alongside ocean freight allows companies to view all the shipping options between any two places on Earth by any mode of transport. * An AI-curated disruption layer that automatically monitors a broad range of news sources to flag events at risk of impacting shipments. * Per-container emissions estimates on every ocean route, simplifying the process of finding lower-carbon shipping options worldwide. AI for Customs Compliance With U.S. tariff policy shifting frequently, Flexport extended its Customs Technology Suite, which already audits entries against hundreds of rules before they reach government customs agencies. Companies can now build bespoke audit rules around their own standard operating procedures, checked against every entry in real time and flagged to operations before filing. The feature is live for U.S. entries, with the Netherlands and the United Kingdom to follow. These AI-powered compliance products have allowed Flexport to achieve compliance accuracy rates almost 100 times better than the error rates of other customs brokerages. Flexport also launched an AI classification tool that turns the historically painful process of assigning a 10-digit HTS code into a guided conversation, surfacing a recommended, defensible HTS code in seconds rather than hours, with linked CBP rulings and real-time reasoning. Users can then submit their code to be validated by one of Flexport's licensed customs brokers before filing. Automating the Physical Supply Chain Flexport's automation now extends beyond software into the physical world with the opening of its first fully automated e-commerce fulfillment center outside of Chicago. The site features more than 350 robots that bring inventory to workers, with exceptional inventory accuracy and double the efficiency of a traditional warehouse. Flexport also announced its first fulfillment centers in Canada and the United Kingdom earlier this month. In the past year, Flexport opened offices in eight new countries: Tokyo, Japan; Paris, France; Antwerp, Belgium; Phnom Penh, Cambodia; São Paulo, Brazil; Manila, Philippines; Melbourne, Australia; Jakarta, Indonesia; and now operates 47 offices around the world. The company also introduced AI-powered translation in Japanese and French on its supply chain technology platform, bringing the total to 11 supported languages. These latest updates show Flexport's commitment to leading the development and deployment of cutting-edge AI and robotics into the real world of global logistics. "Our goal is to let the companies we serve spend all their time developing amazing products, building their brand, and connecting with customers - with Flexport's autonomous supply chain execution platform handling everything that goes into moving those goods from wherever they're made into the hands of those customers, anywhere in the world," said Petersen. About Flexport Flexport's mission is to make global trade so easy that there will be more of it. The company builds the world's leading AI technology for businesses to manage their supply chains. Unlike pure technology companies, Flexport also has the world's best logistics execution and customs compliance capabilities, which allows them to ship anything anywhere, by air, ocean, truck or rail. Trusted by more than 13,000 companies, Flexport connects every step of the supply chain, from factory floor to retail stores and consumers' doors, in a seamless technology platform that saves companies money while delivering superior experiences for their customers. Read the Article on Business Wire: Read More Posted By OffshoreSource

Flexport has launched technology enabling AI agents to book, track, and optimise global freight shipments. The company introduced the Flexport Model Context Protocol Server, allowing businesses to connect AI assistants like Claude or ChatGPT to perform logistics tasks through natural language commands. The system uses purpose-built AI agents that autonomously process 21 million tasks annually. Flexport upgraded its Atlas world model with multimodal routing across air, rail, and barge transport, alongside real-time disruption monitoring and per-container emissions estimates. The company also expanded its customs technology suite with AI-powered classification tools and launched its first fully automated e-commerce fulfilment centre outside Chicago, featuring over 350 robots. Flexport now operates 47 offices globally and supports 11 languages on its platform, serving more than 13,000 companies.