Fonemed

Fonemed

24/7 nurse triage and healthcare software

Overview

Fonemed provides 24/7 nurse triage and nurse practitioner services to improve access to care, delivered via a cloud-based Fonemed Health Management Platform. The platform integrates Schmitt-Thompson Clinical Content Triage Guidelines and supports client registration, online health assessment, nurse triage, NP assessment and referrals. With teams across the US and Canada, Fonemed helps clients broaden patient access, control costs, and diversify revenue. It differentiates itself through 26+ years of experience, a scalable compliant platform (URAC, SOC2, HIPAA), and a large network of clinicians.

Significant Headcount Growth

About Fonemed

Simplify's Rating
Why Fonemed is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Enterprise Software

Healthcare

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Ventura, California

Founded

1996

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Simplify's Take

What believers are saying

  • Fonemed launched Device-Integrated Solutions in November 2025, opening hospital, rural, and employer markets.
  • Fonemed’s 2022-2027 Newfoundland contract delivers over $31 million and predictable revenue.
  • Fonemed’s Spring 2026 St. John’s clinic broadens customer acquisition beyond virtual-only care.

What critics are saying

  • CBC and NLMA criticized Fonemed’s 811 pricing, fueling renewal pressure before February 2027.
  • Indeed reviews in 2025 describe turnover, weak management, and broken technology.
  • Fonemed’s first clinic launch in Spring 2026 exposes it to retail-health competition and execution risk.

What makes Fonemed unique

  • Fonemed serves 10 million+ North American patients with 24/7 nurse triage.
  • Fonemed’s Florizel platform now powers device-integrated care pods, carts, and black bags.
  • Fonemed has run Newfoundland and Labrador’s 811 HealthLine since 2022, anchoring public-sector credibility.

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Benefits

Health Insurance

Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

12%

1 year growth

12%

2 year growth

12%
CanHealth
Sep 8th, 2021
SE Health acquires Fonemed

MARKHAM, Ont. – SE Health, a not-for-profit social enterprise dedicated to people living and aging at home, announced its acquisition of Fonemed. Building on its earlier investment in the virtual nurse advice line, the acquisition further bolsters SE Health’s national presence and digital edge, as well as ongoing opportunities for global expansion.

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