FirstService Residential-managed high-rises earn VERIFIED(TM) Luxury Residences designation from Forbes Travel Guide. Jul 29, 2026, 09:00 ET Seven residential communities recognized among the inaugural collection for their commitment to hospitality-inspired service and delivering exceptional resident experiences DANIA BEACH, Fla., July 29, 2026 /PRNewswire/ - FirstService Residential, the leading property management company in North America, today announced that seven residential communities it manages have earned the VERIFIED(TM) Luxury Residences designation from Forbes Travel Guide, the global authority on hospitality. Developed by ATELIER CX, Forbes Travel Guide's consulting division, the designation recognizes properties committed to delivering exceptional resident experiences inspired by the world's finest hospitality brands. The program introduces independently verified service standards to residential living, establishing a new benchmark for service excellence in the property management industry. The seven FirstService Residential-managed buildings are among the inaugural collection of properties to receive this recognition: * 53 West 53 | New York City, New York * ALINA Residences | Boca Raton, Florida * Jade Signature | Sunny Isles Beach, Florida * PIER 4 | Boston, Massachusetts * Residences at the Stoneleigh | Dallas, Texas * Residences by Armani/Casa Miami | Miami, Florida * The Sun Rose Residences | West Hollywood, California The VERIFIED(TM) Luxury Residences designation represents a significant advancement for the residential industry. For the first time, luxury residential communities can earn recognition based on independently verified service standards, not solely architecture, amenities, or location. As luxury buyers increasingly seek personalization, consistency, and assurance of quality, the program establishes a new benchmark for residential living inspired by the world's leading hospitality brands. To earn the designation, each property completed a comprehensive training program and verification process that evaluated its service culture, operational practices, and service delivery against the program's criteria. "At FirstService Residential, our goal is not simply to manage properties, but to create moments that make a meaningful difference in the lives of residents," said David Diestel, chief executive officer of FirstService Residential. "We are grateful to Forbes Travel Guide and ATELIER CX for collaborating with us to innovate and bring world-class hospitality to residential living. Together, we are bringing the principles of anticipatory service to residential communities, creating experiences that feel personal, intuitive, and reflective of each property's unique character." "Luxury today is defined not only by beautiful residences and exceptional amenities, but by how people feel every day in the place they call home," said Hermann Elger, Chief Executive Officer of Forbes Travel Guide. "The VERIFIED Luxury Residences designation recognizes communities that have embraced the service philosophy of the world's finest hotels, creating resident experiences that are thoughtful and consistently exceptional." The designation also reflects the continued evolution of FirstService Residential's collaboration with Forbes Travel Guide and ATELIER CX to bring hospitality-inspired service principles to residential communities. Through customized standards, training, and ongoing assessments, the program establishes a framework for delivering exceptional service with consistency and accountability, while allowing each property to express its own distinctive identity and vision for residential living. "This level of achievement is reserved for a truly exceptional group of high-rises," said Robert Smith, president of the South Region at FirstService Residential. "These communities are recognized not only for their architecture, amenities, and locations, but for the quality and consistency of the service residents receive every day. Earning the VERIFIED(TM) Luxury Residences designation reflects a commitment by boards and onsite teams to creating experiences that rival the world's finest hospitality brands. It reinforces each property's position among the most distinguished residential addresses in its market while delivering lasting value for residents." About FirstService Residential FirstService Residential is simplifying property management. Its hospitality-minded teams serve residential communities across the United States and Canada. The organization partners with boards, owners, and developers to enhance the value of every property and the life of every resident. Leveraging unique expertise and scale, FirstService serves its clients with proven solutions and a service-first philosophy. Residents can count on 24/7 customer care and tailored lifestyle programming, amenity activation, and technology for their community's specific needs. Market-leading programs with FirstService Financial, FirstService Energy, and special districts teams deliver additional levels of support. Boards and developers select FirstService Residential to realize their vision and drive positive change for residents in the communities in their trusted care. FirstService Residential is a subsidiary of FirstService Corporation (NASDAQ and TSX: FSV), a North American leader in providing essential property services to a wide range of residential and commercial clients. About Forbes Travel Guide and ATELIER CX Forbes Travel Guide (FTG), the global authority on luxury hospitality, provides world-class professional services through its consulting division, Atelier CX, to service-oriented businesses including luxury residential communities, retail brands, private aviation, clubs and other experience-driven organizations. Through bespoke training solutions, custom service standards and expert evaluation services, Atelier CX helps organizations elevate service excellence and create meaningful customer experiences. SOURCE FirstService Residential

News for rocket scientists. Forbes Travel Guide launches VERIFIED(TM) Luxury Residences. Designation Sets a New Standard for Residential Hospitality ATLANTA, July 29, 2026 /PRNewswire/ - As expectations for luxury residential living evolve, exceptional service has become as important as world-class design. Today's buyers and residents increasingly expect the personalized, intuitive experiences long associated with the world's finest hotels. To help residential developers, operators and management companies meet that demand, Forbes Travel Guide today announced the launch of VERIFIED(TM) Luxury Residences, a comprehensive service excellence and quality assurance program created exclusively for luxury residential communities. Properties that successfully complete the program earn the VERIFIED Luxury Residences designation, recognizing their commitment to hospitality-inspired service. Coinciding with today's launch, forbestravelguide.com/residences showcases the inaugural collection of VERIFIED Luxury Residences. The site provides buyers, residents and real estate professionals with a trusted resource for discovering communities recognized for exceptional service. "Hospitality has become one of the greatest opportunities for differentiation in luxury residential," said Hermann Elger, CEO of Forbes Travel Guide. "VERIFIED Luxury Residences gives developers and operators a proven framework for building exceptional service cultures while providing meaningful recognition from one of the world's most trusted names in luxury hospitality." The program helps organizations embed service excellence throughout the resident experience through professional training, operational guidance, ongoing quality assurance and continuous improvement. "For today's discerning buyers and residents, luxury is defined not only by where they live, but by how they are cared for every day," said Elger. "The VERIFIED Luxury Residences designation helps consumers identify communities that have invested in the people, culture and operational excellence that create exceptional everyday experiences." About Forbes Travel Guide As the only independent, global rating system for the world's finest hotels, restaurants, spas, cruise ships and cruise ship restaurants, Forbes Travel Guide is the global authority on luxury hospitality. Through the VERIFIED Luxury Residences designation, Forbes Travel Guide extends its trusted expertise to residential communities committed to delivering hospitality-inspired service excellence. SOURCE Forbes Travel Guide

Qatar Tourism launches new hospitality training programme with Forbes Travel Guide. The expanded programme builds on the strategic partnership signed between Qatar Tourism and Forbes Travel Guide at the World June 11, 2026 RELATED TOPICS RELATED COMPANIES Qatar Tourism has delivered the inaugural edition of a new hospitality leadership training programme in partnership with Forbes Travel Guide, which brought together hotel leaders and hospitality professionals from across Qatar as part of ongoing efforts to further enhance service excellence and strengthen the destination's hospitality offering. Held from June 8 to 11 at Qatar Tourism's headquarters in Doha, participants engaged in immersive workshops based on Forbes Travel Guide's globally recognised methodology, which encourages hospitality professionals to view every interaction through the eyes of the guest. The programme explored the principles that define exceptional luxury hospitality, with a focus on emotional connection, personalisation, consistency, and attention to detail. Participants also examined the defining characteristics of effective luxury leadership and the critical role leaders play in shaping team performance, organisational culture, and service delivery standards. Through practical tools, real-world applications, and international best practices, attendees gained valuable insights into fostering accountability, developing high-performing teams, and creating environments where exceptional service can be consistently delivered and sustained. The programme forms part of a broader series of quarterly training sessions that will continue throughout 2026, supporting the ongoing development of hospitality talent across Qatar and reinforcing a culture of continuous improvement throughout the sector. Mr. Omar Al Jaber, Chief of the Tourism Development Sector at Qatar Tourism, said: "At Qatar Tourism, we remain committed to advancing service excellence through strategic international collaborations that support long-term sector development and contribute to enhancing visitor experiences. Our continued partnership with Forbes Travel Guide reflects our focus on equipping hospitality professionals across Qatar with globally recognised expertise and operational standards that further strengthen Qatar's position as a leading luxury tourism destination." Megan Torrance, Senior Vice President, Learning & Development said, "Our partnership with Qatar Tourism reflects a shared commitment to elevating service excellence through globally recognized standards and practical, performance-driven training. By equipping hospitality leaders with the tools to lead with intention, consistency, and emotional intelligence, we are helping to shape a culture where exceptional guest experiences can thrive across Qatar's hospitality sector." The expanded programme builds on the strategic partnership signed between Qatar Tourism and Forbes Travel Guide at the World Travel Market London 2025, which covers hotel assessments, standards alignment, international marketing collaboration, and long-term hospitality development initiatives designed to further strengthen Qatar's evolving tourism ecosystem. The press release is provided for informational purposes only. The content does not provide tax, legal or investment advice or opinion regarding the suitability, value or profitability of any particular security, portfolio or investment strategy. Neither this website nor our affiliates shall be liable for any errors or inaccuracies in the content, or for any actions taken by you in reliance thereon. You expressly agree that your use of the information within this article is at your sole risk. To the fullest extent permitted by applicable law, this website, its parent company, its subsidiaries, its affiliates and the respective shareholders, directors, officers, employees, agents, advertisers, content providers and licensors will not be liable (jointly or severally) to you for any direct, indirect, consequential, special, incidental, punitive or exemplary damages, including without limitation, lost profits, lost savings and lost revenues, whether in negligence, tort, contract or any other theory of liability, even if the parties have been advised of the possibility or could have foreseen any such damages. (C) ZAWYA 2026