How Foxen PetClear powers pet-friendly apartment communities that maximize revenue. Foxen Staff July 16, 2026 Pet Management AI in Multifamily Risk Management While demand for pet-friendly communities continues to rise, managing pet policies at scale has become increasingly complicated for operators. Between documentation, compliance, ESA verification, renewals, and resident communication, what should be a revenue opportunity often becomes an operational burden. That's why Foxen launched PetClear, and Foxen Holdings Inc. has continued to deliver enhancements to make the experience even better for operators and residents. Most recently, Foxen Holdings Inc. launched AI-enabled ESA review and pet damage protection for properties. Designed to simplify pet policy management for operators while creating a more seamless experience for residents, PetClear centralizes everything from pet profiles and documentation to compliance workflows and verification to support pet-friendly portfolios at scale. Behind the Evolution of PetClear. Foxen Holdings Inc. sat down with three of the faces behind the platform to share what operators are asking for, what's driving the platform and where PetClear is heading next! Read on for its candid conversation with Ty Specht, VP of Relationship Management; Natalie Rush, PetClear Solutions Representative; and Eugene Keplinger, Senior Director of Product. Operator feedback is one of the biggest drivers of PetClear innovation. "Before customers implement PetClear, we ask them: how many animals live at your properties? How many are household pets? How many are Emotional Support Animals? And they're often lacking access to that data," said VP of Relationship Management Ty Specht. "PetClear gives them that visibility, and on top of that, it creates a consistent process across every property." As operators search for greater visibility into pet compliance, more flexibility around pet verification fees, and ways to reduce friction for both site teams and residents, PetClear's roadmap continues to evolve alongside those needs. Most recently, that has included new protection for pet-caused property damage. Portfolios with PetClear now have the option to add Pet Damage coverage to their property damage liability waiver program. Removing friction from leasing workflows. Whether it's vaccine records, updated ESA documentation, or an unreported animal discovered mid-lease, leasing teams historically had to manage the process manually by jumping between their property management software (PMS) and email. PetClear's rollout of human-backed, AI-enabled ESA reviews further expands how automation supports leasing teams and residents throughout the pet and animal documentation process. This update addresses a challenge leasing teams know all too well: chasing down missing pet documentation. Now, teams can request documentation directly within the PetClear platform with a single click. PetClear Solutions Representative Natalie Rush says the feature acts as "a buffer" for onsite teams by eliminating the need for constant back-and-forth communication with residents. Once documentation is uploaded, it's automatically stored within PetClear and fed directly into the operator's property management software. This feature helps properties maintain momentum during the leasing process and keeps documentation centralized in one system, rather than leaving pet documents lost in email inboxes or piles of paper. PetClear expands resident value Through Healthy Paws partnership. Since Foxen Holdings Inc. launched PetClear, it's been essential that Foxen Holdings Inc. continue to add value for residents - in addition to property teams. "When we launched PetClear, it was to solve a problem for property management teams," said Sr. Director of Product, Eugene Keplinger. "But we quickly realized that residents were getting value out of it too - and we want to keep adding value for residents, because they're the ones using this tool the most. If we can make that experience more seamless, we can give them even more reasons to use it." Through Foxen's new partnership with Healthy Paws, eligible residents can now purchase pet health insurance directly within the PetClear application process, in the resident portal or lease renewal process. This makes the option to further protect their animals easy for pet owners navigating their move-in. The partnership includes: * A 5% discount on new Healthy Paws pet insurance policies for eligible residents * Flexible policy options designed to meet a variety of resident needs * A seamless experience that simplifies securing pet health insurance The addition reflects a broader shift happening across multifamily housing. As Rush puts it, renters today are no longer asking if a property is pet-friendly - they're evaluating how well communities accommodate their pets. "The theme I hear everywhere from the operator's perspective is: how do I improve my residents' experience? That's what drives higher retention. It has to be a win-win." By embedding additional pet-focused resources directly into the experience, PetClear helps operators create communities that feel more thoughtful and resident-centric without adding operational complexity to onsite teams. PetClear is just getting started. All PetClear updates share the same goal: helping operators manage pet-friendly communities while removing pet-related operational burdens and delivering an easy resident experience. Pet-friendly living is both a retention strategy and a revenue opportunity for multifamily operators, but success depends on having the right infrastructure in place to support it consistently across a portfolio. "We continue to focus on making sure the process is as smooth as possible end-to-end," said Specht. "From the notifications residents receive, to giving on-site teams full visibility into where each resident is in the process, all of that information living in one centralized location so teams can make quick decisions and take action, that's what we're building."

Foxen partners with Healthy Paws to bring discounted pet insurance to multifamily renters. Jul 15, 2026, 09:00 ET Partnership pairs pet verification for operators with discounted pet health insurance for renters COLUMBUS, Ohio, July 15, 2026 /PRNewswire/ - Foxen, a leader in multifamily solutions that reduce risk and build financial wellness for owners, operators and their renters, today announced a partnership with Healthy Paws, a Chubb company (NYSE: CB), and a leading provider of accident and illness pet insurance coverage for dogs and cats. This partnership enables eligible residents to receive a 5% discount* and streamlined access to new Healthy Paws policies within Foxen's pet management solution, PetClear. PetClear is an AI-enabled solution that verifies animal information and collects policy affirmations from all rental applicants seamlessly within the leasing process. Healthy Paws helps pet parents prepare for the unexpected with insurance coverage for their pets' emergency care, cancer treatment and new accidents and illnesses. Coverage also includes hereditary and congenital conditions, providing financial protection across a wide range of veterinary needs. The partnership comes as pet ownership continues to shape renters' priorities. According to Foxen's Multifamily Pet Management Trends Report, 93% of property managers surveyed allow pets in their communities, with 94% agreeing that today's renters place a high value on living with pets. This trend shows that renters are increasingly seeking communities that offer meaningful support for pet ownership. Quick Facts Foxen's PetClear solution helps renters and property management teams share clear expectations around pets through streamlined information gathering, verification and standardized data collection, helping maintain consistency across pet-related decisions. Through the partnership, Foxen is giving renters access to purchase Healthy Paws pet insurance policies within the PetClear application process. Additional key features of the offering include: * A 5% discount on new Healthy Paws pet insurance policies for eligible residents* * Flexible policy options to meet a range of resident needs * A seamless experience that simplifies securing pet insurance Streamlining Renters' Pet Compliance Obligations and Reducing Risk The partnership also builds on PetClear's operational value for multifamily teams. By combining resident-facing benefits with operational efficiencies, the Healthy Paws partnership further expands the value PetClear delivers across the multifamily industry. "Partnering with Healthy Paws helps us provide multifamily operators with additional ways to create truly pet-friendly communities that go beyond managing risk and truly enhance the renter experience with real benefits," said Kevin Jacobson, CEO of Foxen. A Resident Benefit Pet Owners Will Notice Renters who complete a PetClear application can now access discounted pet insurance while they are already focused on their pets' care and documentation needs. Through Foxen, operators can deliver added convenience and meaningful savings on pet healthcare insurance to their renters. "At Healthy Paws, we believe access to pet insurance should be simple and affordable," said Alex Faynberg, Executive Vice President of Healthy Paws. "This partnership makes coverage easier for renters to discover and enroll, while helping protect against the unexpected." To learn more about PetClear and the Healthy Paws offering, visit foxen.com/petclear and request a demo. Frequently Asked Questions How do renters access the Healthy Paws discount? Eligible renters can access the 5% discount* when purchasing a Healthy Paws policy at the completion of the PetClear application process. What does the partnership offer operators? This partnership provides operators with a value-add amenity that supports pet-owning renters without creating additional work for on-site teams. What does Healthy Paws cover? Eligible policies provide insurance against new accidents and illnesses, including emergency care, hereditary and congenital conditions and cancer treatment for renters' pets. *The referenced 5% discount applies only for new policies issued to customers referred to Healthy Paws through the Healthy Paws links in the Foxen resident portal. The discount is not available to residents in the states of CA, HI, MN, NY, TN, or WA. About Foxen Foxen is a leading proptech innovator delivering value-add solutions and services that increase revenue and reduce risk for multifamily owners and operators. Our fully integrated platform enables 100% renters insurance compliance, rent reporting and credit building programs for residents and streamlined pet management. Powered by AI-enabled technology and expert customer support, Foxen continuously develops automated solutions that simplify operations, enhance resident satisfaction and retention and help properties maximize NOI. For more information about Foxen, visit www.foxen.com or follow Foxen on LinkedIn. About Healthy Paws Healthy Paws, a Chubb company, is a leading provider of pet health insurance in the United States, dedicated to helping pet parents give their pets the best medical care possible. Founded in 2009, Healthy Paws offers a simple, transparent plan that covers new accidents, illnesses, cancer, emergency care, genetic conditions, and more. With an easy-to-use mobile app, fast claims processing, and a customer-first approach, Healthy Paws delivers a seamless and compassionate experience. As part of Chubb, a world leader in insurance, Healthy Paws is backed by exceptional financial strength and industry expertise. Healthy Paws pet insurance products are offered through Chubb Insurance Solutions Agency Inc. (CISA) (California license no. 0D12120). Learn more at www.healthypawspetinsurance.com. About Chubb Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 45,000 people worldwide. Additional information can be found at: www.chubb.com. SOURCE Foxen