Overview
Frank Gay Residential Services repairs and installs air conditioning, plumbing, electrical and drain systems for homeowners across Central Florida. The business serves the Orlando and Tampa areas through local service teams that handle both urgent repairs and planned equipment replacements. Customers pay for service calls, installations and preventive maintenance, with work ranging from whole-home repiping to indoor air quality and electrical safety upgrades. Its technicians visit homes to diagnose problems and complete work, backed by a fleet of service vehicles and round-the-clock emergency availability. Founded in 1976 as a plumbing business, it is headquartered in Orlando, Florida.
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Simplify's Take
What believers are saying
- Training starts on payroll: Frank Gay's careers page advertises paid training and roles spanning apprenticeship through leadership.
- Orlando call-center staff have scheduling options: the posting includes four ten-hour shifts alongside day, midday and evening schedules.
- Rockledge supervisors get education support: the residential air-conditioning supervisor posting includes tuition and education assistance.
What critics are saying
- Orlando technicians face variable earnings: the air-conditioning service role pays whichever is higher, hourly base or weekly performance pay.
- New employees wait for paid leave: Frank Gay makes paid time off available after 90 days.
- Rockledge field leadership is physically demanding: the posted role requires outdoor work in any weather and occasional 75-plus-pound lifting.
What makes Frank Gay Residential Services unique
- Customers return through a paid plan: the Family Plan bundles four annual maintenance visits across three home systems.
- Weekly incentives supplement base pay: Orlando's call-center posting advertises $18 hourly plus bonuses, with $200-$1,000-plus for top performers.
- Repair follow-up is part of membership: the Family Plan includes a minimum one-year parts-and-labor warranty.
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