Freedom Credit Union names Debbie DePaola West Springfield branch officer. SPRINGFIELD - Freedom Credit Union announced that Debbie DePaola has been appointed branch officer for its West Springfield location. DePaola joined Freedom in 2023 as an assistant branch manager, bringing more than a decade of experience in the banking industry. In her new role, she leads the daily operations of the branch with a focus on service, efficiency, and member satisfaction. She oversees branch performance, coaches and develops staff, ensures regulatory and compliance standards are consistently met, and supports business development and community relations efforts throughout the region. A graduate of the College of Central Florida with an associate degree in business administration, DePaola has been recognized for her dedication, leadership, and commitment to Freedom's mission. In 2025, she received the Freedom Credit Union President's Award. "I am excited to take on this new role at the West Springfield branch," she said. "My focus will be on delivering exceptional service to our members, supporting our team, and strengthening our connections within the community." Glenn Welch, president of Freedom Credit Union, added that "Debbie's leadership, experience, and dedication to our members make her the perfect fit for this role. We are confident she will continue to elevate the branch and provide outstanding service to the West Springfield community."

For September, Freedom is proud to partner with the Alzheimer's Association to raise awareness and funds through its participation in the local Walk to End Alzheimer's on Sunday, October 26 at Holyoke Community College.