Freedx recognized in the top 1% for Customer Satisfaction on Freshworks. Freedx has been recognized by Freshworks as placing in the top 1 percent of their global customer base for Customer Satisfaction and resolution performance. Operating a centralized crypto exchange comes with complexity. Users expect real time responses in moments that matter, whether it is account access, transaction clarity, or security concerns. Today, Freedx is sharing a milestone that reflects how seriously Freedx take those expectations. Freedx has been recognized by Freshworks as placing in the top 1% of their global customer base for Customer Satisfaction and resolution performance. This recognition is based on measurable outcomes, including how quickly issues are resolved, how consistently users receive accurate answers, and how reliably support is available when needed. Freedx is glad because this recognition validates the work that happens quietly and consistently behind the scenes. It also reflects one of its core missions: a commitment to putting its users first. Customer support plays a critical role in the operation of a centralized crypto exchange. Users interact with the platform during volatile market conditions, time sensitive transactions, and situations where clarity is essential. When issues arise, delays or incomplete answers can introduce frustration or risk. Maintaining reliable support under these conditions requires structure, the right tooling, and a team that understands both the technical and financial context of user requests. Rest assured, Freedx see this milestone as a checkpoint rather than an endpoint. Freedx will continue to serve and strive to improve as expectations rise and support complexity grows alongside new features, markets, and regulatory requirements. Its focus remains on improving response quality, shortening resolution times, and maintaining transparency across every interaction. This milestone belongs to its support team and to the users who hold Freedx accountable every day. Freedx move forward with the same focus that brought Freedx here, building a platform where reliability is visible and service is measurable. This information is for educational purposes only and does not constitute financial advice. You should conduct your own research before making any investment decisions.

Freedx introduces live crypto Quiz Show featuring rewards for participants. [El Salvador, San Salvador, Jan. 7, 2026] Freedx S.A. de C.V. (Freedx), licensed as a Digital Asset Service Provider (DASP) and Bitcoin Service Provider is a next-generation cryptocurrency exchange designed to simplify global access to digital assets through a secure and intuitive platform. Built around user experience, security, and regulatory compliance, Freedx combines advanced protection and powerful trading tools with responsive 24/7 customer support to ensure a seamless trading experience for users at every level. On January 9, Freedx will launch the first episode of "The Freedx Quiz Show," a live-streamed, prime-time-style quiz that challenges crypto enthusiasts to test their knowledge of the space. Participants will face progressive questions, with each correct answer unlocking real-time rewards. Designed to combine the excitement of a live game show with the fast-evolving world of cryptocurrency, the series offers both entertainment and the chance for participants to demonstrate their expertise. Viewers can also engage with the broadcast, with additional rewards available throughout the show, creating an interactive experience that brings the crypto community together in a dynamic, knowledge-driven format. "We're incredibly excited to bring 'The Freedx Quiz Show' to life," said Jonathan Farnell, CEO of Freedx. "This is a first-of-its-kind fusion of entertainment and blockchain knowledge. We're creating a show where crypto enthusiasts can test their expertise, learn, and be rewarded in real time. It's a unique moment for the community, and we can't wait to see participants rise to the challenge." The first episode will stream live on Freedx's official Twitch channel on January 9 from 18:00 to 20:00 CET. Users with verified Freedx accounts can register for a chance to compete in real time and win up to $15,000 in prizes. During the broadcast, Freedx will also host several audience giveaways, offering an additional $5,000 in rewards. Season 1 will be hosted by Freedx's Chief Strategy Officer, Karim Emam, with each season introducing a new host and fresh challenges for the community. About Freedx Freedx is a cryptocurrency exchange with a global team committed to making digital assets accessible, secure, and easy to trade. Licensed and regulated in El Salvador, Freedx combines robust security, cutting-edge trading tools, and 24/7 customer support to serve users worldwide. The platform is built to empower both new and experienced crypto enthusiasts, providing a seamless trading experience while maintaining the highest standards of compliance and protection. Disclaimer: For full terms and conditions, please visit the official Freedx website. All rewards, for both participants and audience members, are distributed exclusively through the Freedx platform. Users must have a registered Freedx account to be eligible to receive rewards. Freedx reserves the right to withhold rewards in cases of cheating, misuse, or violation of the platform's rules. Participation in the quiz show does not constitute financial or investment advice.