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About
Front is a communication hub that helps businesses improve customer relationships by providing tools for customer relationship management (CRM). It allows teams to respond to inquiries quickly while maintaining a personal touch, organizing messages from various channels, and facilitating collaboration. Unlike its competitors, Front focuses on efficient and human-like communication, making it suitable for diverse industries. The company's goal is to enhance customer experiences through streamlined communication, operating on a scalable subscription-based model.
Company Stage
Series D
Employees
201-500
Industries
Consulting, Enterprise Software
Total Funding
$197.8M
Headquarters
San Francisco, California
Founded
2014
Simplify's Take
What believers are saying
- Front's acquisition of Idiomatic enhances AI-driven customer insights capabilities.
- Partnership with Tai Software boosts logistics operations with AI and email automation.
- Series D funding at $1.7B valuation highlights investor confidence in Front's growth.
What critics are saying
- Increased competition from AI-driven CRM solutions threatens Front's market share.
- Integration challenges from Idiomatic acquisition may disrupt Front's service offerings.
- Pressure to scale rapidly post-Series D funding could lead to operational inefficiencies.
What makes Front unique
- Front integrates communication with collaboration and contextual data for personalized customer interactions.
- Front serves diverse industries, including professional services, finance, and B2B technology.
- Front's subscription model offers scalable solutions for both small businesses and large enterprises.
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6 month growth
↑ 14%1 year growth
↑ 21%2 year growth
↑ 1%Benefits
Competitive compensation - We offer compensation that matches the top talent we hire
Healthcare - We take care of your premiums for medical, dental, and vision
Flexible PTO - Take time to recharge so you can bring your best self to work
401(K) - Invest in your future by saving for retirement
Parental leave - Paid time off for birthing and non-birthing parents alike
Volunteer time off - Take time to give back to our communities
Commuter benefits - Flexible options to make getting to work a little easier
Wellness benefits - We help you prioritize your physical and mental wellness
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