Front

Front

Communication hub for customer relationship management

About Front

Simplify's Rating
Why Front is rated
B
Rated B on Competitive Edge
Rated A on Growth Potential
Rated C on Rating Differentiation

Industries

Consulting

Enterprise Software

Company Size

201-500

Company Stage

Series D

Total Funding

$197.8M

Headquarters

San Francisco, California

Founded

2014

Overview

Front is a communication hub that helps businesses improve their customer relationships by providing tools for quick and accurate responses to inquiries. It organizes messages from various channels, facilitates team collaboration, and enhances response times, making it especially useful for industries like professional services and B2B technology. The company operates on a subscription-based model, allowing it to serve both small businesses and large enterprises with scalable solutions. Front's goal is to enhance customer interactions through efficient communication.

YC Company
Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisition of Idiomatic enhances AI capabilities for customer conversation insights.
  • Partnership with Tai Software boosts operations in the freight broker industry.
  • Series D funding at $1.7B valuation strengthens financial position and growth potential.

What critics are saying

  • Integration with Tai Software may face operational inefficiencies if not managed well.
  • Cultural clashes from Idiomatic acquisition could affect employee morale and productivity.
  • Public bug bounty program might expose vulnerabilities if not properly managed.

What makes Front unique

  • Front integrates AI to enhance customer insights and personalize communications.
  • The platform supports diverse industries, from financial services to travel.
  • Front's subscription model offers scalable solutions for businesses of all sizes.

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Funding

Total Funding

$197.8M

Meets

Industry Average

Funded Over

5 Rounds

Series D funding is typically for companies that are already well-established but need more funding to continue their growth. This round is often used to stabilize the company or prepare for an IPO.
Series D Funding Comparison
Below Average

Industry standards

$77M
$65M
Front
$70M
Twilio
$80M
Handshake
$100M
Affirm

Benefits

Competitive compensation - We offer compensation that matches the top talent we hire

Healthcare - We take care of your premiums for medical, dental, and vision

Flexible PTO - Take time to recharge so you can bring your best self to work

401(K) - Invest in your future by saving for retirement

Parental leave - Paid time off for birthing and non-birthing parents alike

Volunteer time off - Take time to give back to our communities

Commuter benefits - Flexible options to make getting to work a little easier

Wellness benefits - We help you prioritize your physical and mental wellness

Growth & Insights and Company News

Headcount

6 month growth

↑ 2%

1 year growth

↑ 0%

2 year growth

↓ -7%
Silicon Legal
Nov 21st, 2024
SLS Client Idiomatic is Acquired by Front

SLS client Idiomatic is acquired by Front.

Business Wire
Nov 20th, 2024
Front Acquires AI-powered Voice-of-Customer Platform, Idiomatic, to Unlock Insights in Customer Conversations

Front, the industry-leading AI-powered customer service platform built for collaboration, today announced the acquisition of Idiomatic, a pioneering A

Yahoo Finance
Apr 10th, 2024
Tai Software and Front Partnering to Revolutionize Freight Broker Operations with AI and Email Automation

The integration of Tai's intelligent transport management system with Front's tailored communication platform ensures that information flows seamlessly, enabling logistics professionals to respond with unparalleled speed and accuracy, secure a greater number of loads, and provide superior customer experiences.

Millennium Post
Apr 5th, 2024
Left Front names candidates for Basirhat, Diamond Harbour, 3 more seats

The Front earlier announced the names of 23 candidates, including that of CPI(M)'s Bengal state secretary and politburo member Mohammad Salim from Murshidabad.

Front
Oct 18th, 2023
Launching Front's Public Bug Bounty Program

Recognizing that in today's digital age the safety of user data is paramount, Front launched its private bug bounty program five years ago.

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