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Frontier Behavioral Health

Behavioral health provider offering crisis services

Overview

Frontier Behavioral Health provides a full spectrum of behavioral health care in Spokane County. It runs 24/7 crisis intervention and Crisis Response Services, including Involuntary Treatment Act evaluations, and operates 48 inpatient beds for Evaluation & Treatment and Stabilization. Most services are outpatient, and FBH serves Children and Youth, Adults, and Elders, with programs such as Peer Support, nursing home and school-based services, care for the homeless, a Clubhouse, and Vocational Rehabilitation/Employment services. With a staff of 700+ and more than 16,000 clients served each year, the goal is to deliver accessible, coordinated care across ages and life situations in the community.

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About Frontier Behavioral Health

Simplify's Rating
Why Frontier Behavioral Health is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Social ImpactHealthcare

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Simplify's Take

What believers are saying

  • Frontier won the Spokane 988 hub again in January 2026.
  • Its virtual behavioral health urgent care expanded regionwide on April 28, 2026.
  • The downtown CHAS clinic broke ground June 29, 2026, adding 4,000 annual patient capacity.

What critics are saying

  • The 2026 Teamsters petition signals frontline labor pressure inside crisis response operations.
  • The Spokane clinic needs $5.7 million Frontier financing, tightening balance-sheet flexibility.
  • If 988 hub contracts shift after June 2025, Frontier loses a core revenue anchor.

What makes Frontier Behavioral Health unique

  • Spokane’s 988 hub keeps Frontier central to regional crisis response in 2026.
  • Its behavioral response unit and outpatient network create vertically integrated local care delivery.
  • The new CHAS partnership clinic opens 2027, extending Frontier’s footprint into primary care.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Flexible Spending Accounts
  • Paid Vacation
  • Paid Holidays
  • Paid Sick Leave

Company News

Cowles Co.
Oct 8th, 2026
New Markets pipeline grows in Spokane.

New Markets pipeline grows in Spokane. Organizations position themselves for a share of a $5B federal program. October 8, 2026 Organizations behind a growing pipeline of projects across Spokane - including a behavioral health center, a mixed-use childcare development, and an expanding transitional pediatric health facility - are actively positioning themselves for a federal tax-credit program to help their projects move forward, says Steve MacDonald, director of community and economic development for the city of Spokane. The activity comes as the U.S. Treasury opens applications for a new $5 billion round of New Markets Tax Credits through its Community Development Financial Institutions Fund. The New Markets Tax Credit financing program is designed to spur private investment in economically distressed communities by providing tax credits to investors who finance qualifying development projects. New Markets Tax Credit projects typically require a minimum total project cost of $10 million to be economically viable. Applications from Community Development Entities are due Nov. 10. New Markets Consultants - advocates hired by organizations who evaluate projects and gauge their New Markets Tax Credit eligibility - are working to get Spokane-area projects into those organizations' pipelines, MacDonald says. "The New Markets Consultants that have been connected to some of those projects are all trying to make sure the timing is right, that their project is in the pipeline within the Community Development Entity's application," he says. Three Spokane organizations have hired consultants to help them attract and secure an investment from a Community Development Entity. Spokane-based Maddie's Place, a neonatal transitional facility, is a strong fit for the program, MacDonald contends. The organization, located at 1004 E. Eighth, is planning a $15 million campus expansion aimed at increasing clinical capacity, strengthening family support services, and enhancing long-term program sustainability. "That's a later 2027 project, but nonetheless, we're asking that it be put in some (Community Development Entity) applications and making sure people are aware of this project because it's a high-impact project," MacDonald says. "They're a perfect case for New Markets. There are groups out there that focus on that kind of issue; they're really going to like that project." Frontier Behavioral Health, in partnership with Community Health Association of Spokane, has also hired a consultant and is seeking an allocation for its new building at 130 E. Sprague. The 10,000-square-foot clinic will connect patients of Frontier Behavioral Health to primary care providers and connect CHAS patients to mental health treatment. The project drew attention from several Community Development Entities, banks, and tax-credit investors in May at CohnReznick's 25th Annual New Markets Tax Credit Summit, MacDonald explains. "We're hopeful on that one," he says. Another project that drew interest at the conference is the Northeast Public Development Authority's plan to build a $12.5 million workforce housing project in Spokane's Hillyard neighborhood. As reported by the Journal, the project, centered on a half-acre of property at 3011 E. Wellesley, is envisioned as a three-story structure with 30 residential units on the second and third floors and a childcare center on the ground floor. Other organizations are also showing interest in pursuing New Markets Tax Credits, a sign of growing momentum in a program that the region failed to leverage for over a decade, MacDonald says. While he can't disclose those organizations yet, he says he is looking forward to an industrial project on the West Plains that will bring 60 jobs to the area. The New Markets Tax Credit program was authorized by Congress in 2000. Since its inaugural round in 2002 through the end of 2025, the program has awarded $91 billion to Community Development Entities. Those entities subsequently invested those tax credits into economically distressed communities, creating and/or retaining 950,000 jobs, supporting the construction of 106.2 million square feet of manufacturing space and 111.3 million square feet of office space, building nearly 15,000 affordable housing units, and generating $8 of private investment for every $1 of federal funding, according to the U.S. Treasury. When MacDonald stepped into his role at the city a few years ago, he noticed that Spokane County had not closed any New Markets Tax Credit deals since 2011. He estimates that the lack of participation in the program conservatively cost the region between $50 million and $100 million in direct federal subsidy, and several times that amount in total project investment. Over the last couple of years, he has made it his mission to educate the business community about the program. Those efforts have paid off. In September, Portland, Oregon-based Craft3, a nonprofit community lender and designated Community Development Entity that helps finance projects in underserved communities, finalized two tax-credit investments in Eastern Washington valued at $35.5 million. "Having Craft3 get another award is going to help Spokane," MacDonald says. Unlike a traditional grant program, businesses and nonprofits don't apply directly to the federal government for funding, MacDonald says. Instead, the tax credits attract private sector investment by incentivizing banks to invest in qualified projects through Community Development Entities, which are specialized lenders that have been awarded the tax credits by the U.S. Treasury. Banks receive a 39% tax credit over seven years in exchange for their investment in distressed areas, he says. The value of an allocation also differs from the amount of money a project ultimately receives. A $10 million New Markets Tax Credit allocation, for example, can result in roughly $2 million in net financing benefit to a project that doesn't have to be repaid. MacDonald says he hopes the growing pipeline of projects marks a shift. He's planing to attend the next national New Markets Tax Credit conference in October, where he and consultants representing Spokane projects will meet with Community Development Entities and tax-credit investors and pitch projects in the city. "I'm going to try to really pitch the projects here in Spokane," he says. "We'll really have the opportunity to tell the Spokane story and tell the story about all these projects."

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