G

Genpact

Global professional services for data-driven operations

Overview

Genpact is a professional services firm that helps other companies transform their operations using data, analytics, and artificial intelligence. It started inside General Electric as a back-office unit and became an independent company in 2005, growing into a global business with a focus on digital transformation and AI-powered operations. Genpact's offerings include applying data and AI to automate and optimize business processes, supported by its Cora AI platform and strategic acquisitions like XponentL Data. It shifts from traditional outsourcing to building intelligent, autonomous operations for clients. The company aims to deliver measurable business impact by turning operational processes into data-driven, automated systems that improve efficiency and decision-making.

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About Genpact

Simplify's Rating
Why Genpact is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & AnalyticsConsultingEnterprise SoftwareAI & Machine Learning

Company Size

10,001+

Company Stage

IPO

Headquarters

Amherst, New York

Founded

1997

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What believers are saying

  • Q3 2026 revenue rose 7.3% to $1.385 billion, with ATS up 30.3%.
  • Genpact expects 2026 agentic bookings above $1 billion, more than five times 2025.
  • New wins with Woolworths, Volkswagen Financial Services Portugal, and Nestlé validate demand.

What critics are saying

  • Core Business Services was flat in Q3 2026 as legacy work exits accelerate.
  • Bookings need longer implementation, delaying revenue conversion and risking 2027 growth disappointment.
  • ERP delays already hurt invoicing and collections; another systems failure would crush cash flow.

What makes Genpact unique

  • BK Kalra’s 2024 pivot made Genpact an Agentic Operations specialist, not generic BPO.
  • Genpact combines process redesign, proprietary AI, and human judgment across regulated workflows.
  • Its client base spans finance, insurance, retail, and manufacturing across global enterprises.

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Funding

Total Funding

$750M

Above

Industry Average

Funded Over

2 Rounds

Post IPO Debt funding comparison data is currently unavailable. We're working to provide this information soon!
Post IPO Debt Funding Comparison Coming Soon

Benefits

  • Unlimited Paid Time Off
  • Hybrid Work Options
  • Remote Work Options
  • 401(k) Company Match
  • Home Office Stipend
  • Health Savings Account/Flexible Spending Account
  • Training Programs
  • Professional Development Budget

Stock Price

Company News

Yahoo Finance
Nov 7th, 2026
Genpact trades near $42.18 fair value after 25.6% monthly surge on $1.39B revenue

Genpact (G) beat Wall Street forecasts on adjusted earnings in the third quarter of 2026. Revenue reached about $1.39 billion and net income came in near $152 million. The shares rose 25.6% over one month and 23.3% over three months. They remain down 7.9% year to date, and one-year total shareholder return is negative 3.1%. The stock closed at $42.27, almost level with a widely followed fair value estimate of $42.18. Non-FTE revenue passed 50% of total revenue in the second quarter of 2026, which points to steadier earnings. Genpact trades at roughly 12x earnings, against about 19x for peers. Its effort to exit lower-value contracts could slow reported growth.

The Markets Daily
Nov 7th, 2026
Genpact Q3 earnings call highlights.

Genpact Q3 earnings call highlights. Genpact (NYSE:G) reported third-quarter revenue growth of 7.3% as demand for its technology and artificial intelligence services accelerated, while the company continued to move away from work it considers outside its strategy. Revenue rose to $1.385 billion, including a roughly two-percentage-point drag from that transition, Chief Financial Officer Sumita Pandit said on the company's earnings call. Adjusted diluted earnings per share increased 10.3% from a year earlier to $1.07, while GAAP diluted earnings per share were $0.89. Genpact expects full-year 2026 revenue growth of at least 7% and said it could deliver similar growth in 2027, even as the company continues to exit some work. President and CEO BK Kalra said the shift is part of a broader effort to build an "Agentic Operations" business that uses AI agents alongside human experts. Technology growth offsets flat core revenue. Advanced Technology Solutions revenue rose 30.3% year over year to $405 million, accelerating from 24.1% growth in the second quarter. The business, which includes data and AI, digital technologies, advisory services and agentic solutions, represented 29% of company revenue. Core Business Services revenue was flat at $980 million. Pandit said the figure included nearly three percentage points of impact from work the company transitioned away from. The division includes digital operations, decision support and technology services. Asked how much work was moving from Core Business Services to Advanced Technology Solutions, Kalra said the amount was minimal at present. He said bookings would convert into recurring revenue over time and described growth as broad-based across both businesses. By industry segment, consumer and healthcare revenue grew 10.7%, financial services rose 7.4%, and high tech and manufacturing increased 4.4%. Agentic bookings and deal pipeline grow. Kalra said Genpact expects to exceed $1 billion in agentic solutions bookings in 2026 "by a margin," more than five times the amount booked in 2025. More than half of cumulative agentic awarded contract value has come from new clients, Pandit said. Bookings are not the same as reported revenue. Pandit told analysts that agentic deals typically require somewhat longer implementation and foundational work before bookings convert into GAAP revenue. Kalra said the company was still in the early stages of building implementation roadmaps with clients. Genpact signed five large deals in the quarter, bringing its year-to-date total to 17, more than it signed in all of 2025. Kalra said the large deals represent net-new work, although they may involve existing customers, and that most include proprietary agentic solutions. Among the client wins Kalra highlighted were Woolworths Group, which selected Genpact to transform finance and people operations across Australia and New Zealand, and Volkswagen Financial Services Portugal, which chose the company to build an agentic trade cycle management platform on Salesforce. Nestlé Group selected Genpact to establish a global capability center in India, he said. Margins expand as cash collections lag. Gross margin increased approximately 160 basis points from a year earlier to 36.9%, marking the 14th consecutive quarter of expansion. Pandit said the quarter's revenue mix helped, but also pointed to operational discipline, pricing and contract terms as factors behind longer-term improvement. Adjusted operating income rose 7.7% to $247 million, with an adjusted operating margin of 17.7%. Selling, general and administrative expenses were 22.6% of revenue, up roughly two percentage points as the company invested in future opportunities. Operating cash flow was $93 million for the quarter. Pandit said a recent enterprise resource planning system implementation delayed invoicing and collections, but that the company was on track through October to return to its previous collection pace. She said credit quality remained high and the effects were expected to normalize by early 2027. Outlook calls for continued investment. For 2026, Genpact expects Advanced Technology Solutions revenue to grow at least 25% and Core Business Services revenue to increase despite the work being exited. The company raised its full-year gross margin outlook to 36.9% and expects adjusted operating margin of 17.7% and adjusted diluted EPS growth of at least 13%. For the fourth quarter, Genpact forecast approximately 7% revenue growth, including more than three percentage points of impact from work being transitioned away. Pandit said the dollar impact of that transition is currently expected to be modestly larger in 2027 than in 2026. About Genpact (NYSE:G). Genpact (NYSE: G) is a global professional services and business process management company that helps organizations improve operations through digital transformation, data and analytics, artificial intelligence, and industry-specific expertise. The company combines technology with operational services to support clients across core business functions. Its offerings include finance and accounting, procurement, supply chain management, customer experience, risk and compliance, insurance operations, and banking and capital markets services.

MarketBeat
Nov 6th, 2026
Genpact Q3 earnings call highlights.

Genpact Q3 earnings call highlights. November 6, 2026 Key points. * Q3 revenue rose 7.3% to $1.385 billion, while adjusted diluted EPS increased 10.3% to $1.07. Advanced Technology Solutions revenue surged 30.3%, offsetting flat Core Business Services revenue, which was affected by work Genpact is exiting. * Genpact expects agentic solutions bookings to exceed $1 billion in 2026, more than five times 2025's level, and signed five large deals in Q3. The company cautioned that implementation work means bookings take time to convert into reported revenue. * For 2026, Genpact forecasts revenue growth of at least 7%, adjusted diluted EPS growth of at least 13%, and a 36.9% gross margin. Gross margin expanded for the 14th consecutive quarter, while quarterly operating cash flow was $93 million amid temporary invoicing and collection delays. * Five stocks to consider instead of Genpact. Genpact NYSE: G reported third-quarter revenue growth of 7.3% as demand for its technology and artificial intelligence services accelerated, while the company continued to move away from work it considers outside its strategy. Revenue rose to $1.385 billion, including a roughly two-percentage-point drag from that transition, Chief Financial Officer Sumita Pandit said on the company's earnings call. Adjusted diluted earnings per share increased 10.3% from a year earlier to $1.07, while GAAP diluted earnings per share were $0.89. Genpact expects full-year 2026 revenue growth of at least 7% and said it could deliver similar growth in 2027, even as the company continues to exit some work. President and CEO BK Kalra said the shift is part of a broader effort to build an "Agentic Operations" business that uses AI agents alongside human experts. Technology growth offsets flat Core revenue. Advanced Technology Solutions revenue rose 30.3% year over year to $405 million, accelerating from 24.1% growth in the second quarter. The business, which includes data and AI, digital technologies, advisory services and agentic solutions, represented 29% of company revenue. Core Business Services revenue was flat at $980 million. Pandit said the figure included nearly three percentage points of impact from work the company transitioned away from. The division includes digital operations, decision support and technology services. Asked how much work was moving from Core Business Services to Advanced Technology Solutions, Kalra said the amount was minimal at present. He said bookings would convert into recurring revenue over time and described growth as broad-based across both businesses. By industry segment, consumer and healthcare revenue grew 10.7%, financial services rose 7.4%, and high tech and manufacturing increased 4.4%. Agentic bookings and deal pipeline grow. Kalra said Genpact expects to exceed $1 billion in agentic solutions bookings in 2026 "by a margin," more than five times the amount booked in 2025. More than half of cumulative agentic awarded contract value has come from new clients, Pandit said. Bookings are not the same as reported revenue. Pandit told analysts that agentic deals typically require somewhat longer implementation and foundational work before bookings convert into GAAP revenue. Kalra said the company was still in the early stages of building implementation roadmaps with clients. Genpact signed five large deals in the quarter, bringing its year-to-date total to 17, more than it signed in all of 2025. Kalra said the large deals represent net-new work, although they may involve existing customers, and that most include proprietary agentic solutions. Among the client wins Kalra highlighted were Woolworths Group, which selected Genpact to transform finance and people operations across Australia and New Zealand, and Volkswagen Financial Services Portugal, which chose the company to build an agentic trade cycle management platform on Salesforce. Nestlé Group selected Genpact to establish a global capability center in India, he said. Margins expand as cash collections lag. Gross margin increased approximately 160 basis points from a year earlier to 36.9%, marking the 14th consecutive quarter of expansion. Pandit said the quarter's revenue mix helped, but also pointed to operational discipline, pricing and contract terms as factors behind longer-term improvement. Adjusted operating income rose 7.7% to $247 million, with an adjusted operating margin of 17.7%. Selling, general and administrative expenses were 22.6% of revenue, up roughly two percentage points as the company invested in future opportunities. Operating cash flow was $93 million for the quarter. Pandit said a recent enterprise resource planning system implementation delayed invoicing and collections, but that the company was on track through October to return to its previous collection pace. She said credit quality remained high and the effects were expected to normalize by early 2027. Outlook calls for continued investment. For 2026, Genpact expects Advanced Technology Solutions revenue to grow at least 25% and Core Business Services revenue to increase despite the work being exited. The company raised its full-year gross margin outlook to 36.9% and expects adjusted operating margin of 17.7% and adjusted diluted EPS growth of at least 13%. For the fourth quarter, Genpact forecast approximately 7% revenue growth, including more than three percentage points of impact from work being transitioned away. Pandit said the dollar impact of that transition is currently expected to be modestly larger in 2027 than in 2026. About Genpact (NYSE:G). Genpact NYSE: G is a global professional services and business process management company that helps organizations improve operations through digital transformation, data and analytics, artificial intelligence, and industry-specific expertise. The company combines technology with operational services to support clients across core business functions. Its offerings include finance and accounting, procurement, supply chain management, customer experience, risk and compliance, insurance operations, and banking and capital markets services. This instant news alert was generated by narrative science technology and financial data from MarketBeat in order to provide readers with the fastest reporting and unbiased coverage. Please send any questions or comments about this story to [email protected]. Before you consider Genpact, you'll want to hear this. MarketBeat keeps track of Wall Street's top-rated and best performing research analysts and the stocks they recommend to their clients on a daily basis. MarketBeat has identified the five stocks that top analysts are quietly whispering to their clients to buy now before the broader market catches on... and Genpact wasn't on the list. While Genpact currently has a Hold rating among analysts, top-rated analysts believe these five stocks are better buys. MarketBeat just released its list of the 7 hottest IPOs expected to hit Wall Street in 2026. See which companies are preparing to go public and why investors are watching closely. Continue following MarketBeat

PR Newswire
Nov 5th, 2026
Genpact Q3 revenue rises 7.3% to $1.385B as advanced tech grows 30%, guidance raised

Genpact reported third-quarter net revenue of $1.385 billion, up 7.3% year-over-year, as its Advanced Technology Solutions unit grew 30.3%. The New York-based company, which calls itself the Agentic Operations company, announced the results on November 5, 2026. Advanced Technology Solutions brought in $405 million, or 29% of the total. Core Business Services was flat at $980 million. Gross profit rose 12.1% to $527 million, a 38.0% margin. Net income was $152 million, up 4.0%, and adjusted diluted earnings per share rose 10.3% to $1.07. Genpact raised its 2026 gross margin outlook to about 36.9% and now expects adjusted diluted earnings per share growth of at least 13%. It also expects Advanced Technology Solutions revenue to grow at least 25% this year.

Analytics India Magazine
Nov 2nd, 2026
Genpact certified as a Best Firm for Data Scientists.

Genpact certified as a Best Firm for Data Scientists. The certification recognises how data science teams work across the company and global client programmes. AIM Media House · Published 2026-11-02T12:20:00.611+05:30Updated 2026-11-02T12:30:20.949+05:30 Key takeaways. * Genpact has been certified as a Best Firm for Data Scientists by Analytics India Magazine for its effective support of data science teams. * The certification is based on feedback from data science professionals and evaluates workplace culture, collaboration, and learning opportunities. * Genpact's data science practice is integrated into large-scale transformation programmes, addressing complex analytical challenges for global clients. * The organisation applies advanced analytics, machine learning, and AI to solve intricate business problems across various industries. Genpact, the Agentic Operations company, has been certified as a Best Firm for Data Scientists by Analytics India Magazine (AIM) through its workplace recognition programme. The certification is based on structured feedback from data science professionals within the organisation and evaluates how companies enable technical teams to contribute to enterprise decision-making and business transformation. The certification survey assesses workplace culture, access to leadership, collaboration,learning opportunities, and the nature of analytical work delivered. AIM conducts an independent analysis of survey responses to understand how effectively organisations support data science teams in their day-to-day work. Companies participate in the programme to gather employee-led insights and review internal practices that support long-term technical capability development. At Genpact, the certification recognises how data science teams work across the company and global client programmes, applying advanced analytics, machine learning, and AI to complex business problems for clients across industries including financial services, life sciences, manufacturing, and consumer goods. Data science at enterprise scale. Genpact's data science practice is embedded within large-scale transformation programmes, giving data scientists exposure to some of the most complex analytical challenges in global enterprise. Teams work across the full spectrum of data science engagements, from exploratory analysis and model development through to production deployment and ongoing optimisation, ensuring that technical work translates directly into measurable client outcomes. The company's scale and multi-industry footprint mean that data scientists encounter varied business problems and datasets, supporting both technical depth and the development of domain expertise across different sectors. Deeksha Gopalan, Lead Data Scientist at Genpact's AI Practice and Innovation Labs,spoke about the culture that underpins this work and what the recognition reflects. "Genpact provided the ideal ecosystem to adapt and move into building advanced AI solutions," Deeksha Gopalan, Lead Data Scientist, AI Practice and Innovation Labs, Genpact, says. "By combining deep domain expertise, advanced analytics, and engineering rigour, we work backwards from our clients' ambitions to turn complex enterprise challenges into measurable impact." Collaboration between data science and business teams. Data scientists at Genpact work closely with business analysts, domain experts, and client stakeholders throughout the lifecycle of each engagement. This cross-functional model ensures that analytical work remains grounded in business context and that insights are designed for practical application rather than theoretical value alone. Employees describe an environment where data science teams are involved not only in technical delivery but also in problem framing and solution design, giving practitioners a clearer view of how their work influences client decisions and business performance. Learning, growth, and technical development. Genpact invests in structured learning pathways and technical communities that support data scientists across different career stages. Platforms including Genome and AI Guru allow employees to develop new skills in the flow of work, while access to emerging technologies such as generative AI and agentic AI is embedded within live client programmes rather than kept separate from day-to-day delivery. Arjun Seth, Lead Data Scientist at Genpact's AI Practice and Innovation Labs, described his own trajectory at the company and what has shaped his growth there. "At Genpact, data science is about more than models. It is about solving real business problems with the right AI," Arjun Seth, Lead Data Scientist, AI Practice and Innovation Labs, Genpact, says. "Today, I build generative and agentic AI solutions that help enterprises solve complex challenges and create measurable impact." Certification and the data science talent landscape. Across industries, demand for experienced data science professionals continues to grow as organisations seek to unlock the value of their data assets and scale AI-driven decision-making. Beyond compensation, professionals increasingly seek roles that offer learning through practice, ownership of analytical work, and clear links between data science and business outcomes. The Best Firm for Data Scientists certification by AIM is a benchmark for organisations building credible, high-performance data science teams. For Genpact, the recognition reflects the environment it has built for its data science community, one where technical rigour, client proximity, and structured career development come together.

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