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Global Relay provides cloud-based messaging archiving and information governance solutions for regulatory compliance and data management. It archives emails, instant messages, social media, and other communications, using a Data in Place approach with advanced search, analytics, visualizations, and user activity monitoring to support fast eDiscovery. The platform differentiates itself with a global customer base, high automation, rapid search speeds, and an integrated suite of archiving, analytics, and governance tools. Its goal is to help organizations stay compliant, reduce data-management costs, and turn archived communications into actionable information for decision-making.
Industries
Data & Analytics
Enterprise Software
Cybersecurity
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1999
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Global Relay prioritizes A/V production with NYC headquarters designed in partnership with WSDG. September 3, 2026 Compartir en USA - Global Relay is a leading provider of end-to-end recordkeeping solutions for the global financial sector and other highly regulated industries. A major component of the company's business model involves producing a steady stream of media content that boils down the specific technologies of their offerings in the most user-friendly way possible. As part of this initiative, Global Relay opened their Manhattan office space, which features state-of-the-art media production studios and presentation areas designed in partnership with award-winning acoustic and AV consulting and design firm, WSDG. Competitive content developers Global Relay's surveillance and archiving solutions are utilized within industries where security is of the highest priority and technology is constantly evolving. In delivering these solutions with confidence, they have developed a sophisticated approach to messaging and education in order to reassure their client base at every step. "Our audience is often compliance officers who are diligently educated, but extremely busy," explains Global Relay Chief Operating Officer and Co-Founder, Duff Reid. "Our content development division was created as a 'value add,' enabling us to provide information on our products and industry news to support our clients and provide them with something more easily accessible and digestible to aid in their work." "The ability to create content that explains our products in a way that's engaging and human has made us a more versatile and competitive company in this industry, so we're always looking for ways to improve and advance our storytelling." The company's plans to open a showcase office in New York City was an opportunity to expand its content offerings and establish a flagship location with state-of-the-art production technologies at the forefront. To accomplish this, Global Relay sought out the media systems expertise of WSDG. "A/V production is now a very large part of our day-to-day operations, so we need top quality facilities to keep pace with our production needs," Duff explains. "Early in the planning of our New York City location, we established a requirement for extensive media production capabilities that would take us beyond what our previous locations were capable of producing." "WSDG's reputation as studio designers and A/V systems developers in the industry is incredibly strong, so we knew they were the team we needed to accomplish these goals." High-rise location, state-of-the-art facilities The Global Relay New York office is located at the top of a modern high rise building in the heart of Manhattan. Spread out over five stories, it is a high-end modern office facility with a mixture of open-plan desks, huddle and conference rooms, and larger meeting and production spaces. WSDG were brought on as A/V designer and construction supervisors for the project, including the A/V design and implementation of Global Relay's onsite media and broadcast production studio and auditorium as well as the complex's distributed A/V systems. The WSDG team worked closely with project architects Switzer Group, construction company JRM, and AV installers Diversified. "Global Relay creates content at multiple levels - video programming, podcasts, streaming presentations, and live events that can meld all of these elements together at once," explains WSDG Senior Partner, Co-CEO Sergio Molho. "WSDG's task was to design the A/V systems for a full-featured media production suite and control room that could accomplish all of these tasks at an extremely high level, while also taking advantage of significant amounts of automation. This allows Global Relay's team to meet the demands of their clients and generate consistently high-quality multimedia content without requiring an extensive production team." WSDG's A/V specifications for the media production studio include advanced robotic cameras, cranes, and high-end studio lighting. WSDG also conducted electroacoustic analysis and specified the A/V systems and automated video equipment for the HQ's Auditorium, and spec'd its signature 20x6 foot main LED screen. The entire suite is served by an adjacent control room that can operate the cameras remotely, allowing for minimal production crew. "What sets us apart from a typical broadcast facility is the scalability of what all of this automation allows us to do," says Global Relay NY Office Production Leader, Coale Henderson. "We have the stations and desks for a full crew, but the real advantage is how easy it is to do as a 'one-man-band' situation entirely from the control room. It is also incredibly easy to broadcast live while capturing for post-production later on, as well as integrate with the live event space we have onsite." "This enables us to have a real-time conversation between 200 people in the room and anyone tuning in via streaming, while also being able to capture and post later," he continues. "Everything is integrated into the same process, which has allowed us to streamline what we do." In addition to Global Relay's A/V production capabilities, WSDG was also responsible for the office complex's internal communications systems. WSDG designed a comprehensive, distributed A/V system with a best-in-class communication network that includes cameras, televisions, phones, and teleconferencing technology in every meeting space and huddle room. "For a company that puts communications at the forefront of what they do, it's equally important how this content is streamed and distributed both within the office complex and to their clients attending live events at the flagship office, or viewing remotely around the world," Molho states. "We designed an advanced distribution audio and video system that touches every corner of the facility, and ensures that the high-quality communication Global Relay conducts with its clients also happens within its internal teams in a seamless, friction-free way." "As a completed facility, Global Relay's New York office is an incredible model of truly forward-looking corporate A/V, broadcast production and internal communications capabilities that will inspire facilities worldwide," he concludes. "WSDG is very proud that our work will serve the purposes of an important industry leader as they continue their pursuit of productivity and innovation." Compartir en
Mili, an AI platform for wealth management firms, has partnered with Global Relay to ensure AI-generated advisor records meet compliance requirements. The integration automatically captures and archives all Mili-created records through Global Relay's API, treating them with the same supervision as email and messaging. The move addresses growing regulatory scrutiny. FINRA's 2026 report identified summarisation as the most common AI use case in regulated communications. According to the 2026 T3/Inside Information Software Survey, 43% of advisors now use AI meeting solutions. Global Relay data showed a nearly 3,000% year-over-year increase in ChatGPT capture across 12,000 financial institutions. The partnership helps firms meet SEC and FINRA recordkeeping obligations, which apply to AI-generated meeting notes as they do to emails. Since 2021, the SEC's off-channel communications sweep has imposed over $2 billion in penalties across 100-plus firms.
Taskize partners with Global Relay. 11 June 2026 UK Reporter: Tahlia Kraefft Taskize, has partnered with Global Relay - a provider of integrated digital communications and mobile compliance solutions for regulated industries - to bring structured, secure, and fully auditable API-based archiving capabilities to Taskize users. By using the Global Relay Open Connector API to archive communications, Taskize says it has transformed the way its clients use its platform's 'Taskize Bubbles' - shared resolution spaces for cross-firm collaboration - via the added ability to securely record all transcripts, metadata, participants, attachments, and system events. Additionally, the integration provides tamper-proof recordkeeping and unified searchability across all communications channels. Diederik Geeraerts, CEO of Taskize, remarks: "Amid an evolving cross-jurisdictional regulatory environment, operational teams in financial services need total assurance. By partnering with Global Relay, Taskize can capture all interactions in line with regulatory requirements." Anthony Crespy, senior vice president of business development, Global Relay, adds: "Through this partnership, we not only offer customers the confidence that their communications meet the highest compliance standards but also significantly reduce the operational burden associated with regulatory recordkeeping." Previous industry article Next industry article NO FEE, NO RISK 100% ON RETURNS If you invest in only one asset servicing news source this year, make sure it is your free subscription to Asset Servicing Times
Global Relay, a provider of digital communications governance solutions, is showcasing its enhanced AI surveillance platform at the 2026 FINRA Annual Conference. The company has unveiled significant updates to its communications monitoring system designed for financial services firms. The enhanced platform features four key capabilities: natively built agentic AI with large language models integrated directly into message classification, contextual understanding of complete conversations rather than isolated messages, step-by-step reasoning before generating alerts, and adaptable architecture that employs the latest LLMs as they evolve. Founded in 1999, Global Relay serves over 20,000 customers in 90 countries, including 22 of the top 25 banks. The company's solutions aim to reduce false positives and improve risk detection across messaging platforms, collaboration tools and voice channels.
Global Relay has partnered with SendSafely to simplify encrypted file transfer compliance for regulated industries. SendSafely will implement Global Relay's Open Connector API to securely deliver data directly to Global Relay Archive. The integration allows businesses to automatically archive and monitor SendSafely encrypted file transfers, ensuring compliance with regulations including MiFID II and FINRA rules. The connector captures file transfer events from drop zones, outbound sends and workplace uploads, exporting complete records whilst maintaining SendSafely's encryption standards. The solution addresses compliance gaps that previously required manual workarounds, providing regulated firms in financial services, healthcare and legal sectors with comprehensive recordkeeping. The integration is already live and operational for enterprise customers, offering searchable archives and automated data capture through a centralised platform.
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Industries
Data & Analytics
Enterprise Software
Cybersecurity
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1999
Find jobs on Simplify and start your career today