Ensemble and Grady Health System announce strategic Revenue Cycle partnership. CINCINNATI, Ohio + ATLANTA, Georgia, Oct. 29, 2026 (GLOBE NEWSWIRE) - Ensemble, the nation's leading end-to-end revenue cycle partner for healthcare organizations, today announced a strategic partnership with Grady Health System to strengthen revenue cycle performance and support Grady's mission of providing high-quality care to the Atlanta community. Healthcare organizations face growing financial pressure, workforce challenges, and administrative complexity. For Grady, a strong revenue cycle is central to sustaining access to care, supporting caregivers and keeping resources available to meet community needs. Ensemble will manage its revenue cycle across hospital and physician services as one coordinated operation, from scheduling and registration through coding, billing, and final payment. Grady will retain oversight of its revenue cycle strategy and patient financial policies, while Ensemble will be accountable for day-to-day operations and results. The work will be supported by EIQ(R), Ensemble's proprietary intelligence engine, which brings together data, AI, automation, revenue cycle expertise and real-world execution to continually improve performance. Built on years of operating the revenue cycle end-to-end, EIQ helps teams identify risk earlier, focus their expertise, improve decisions, and turn intelligence into action. "Grady Health System plays an essential role in delivering care across Atlanta, and we're honored to support that mission," said Judson Ivy, Founder and Chief Executive Officer of Ensemble. "Our associates become an extension of the organizations we serve, working alongside client teams every day to reduce complexity and improve performance. When providers have the resources they need, patients benefit through stronger access to care, better experiences and more sustainable services." "As healthcare continues to evolve, we must find ways to operate more efficiently, strengthen our financial performance and ensure we have the resources to meet the needs of our patients and communities," said Billy Wright, Chief Financial Officer at Grady. "Our partnership with Ensemble brings additional expertise, proven best practices and a collaborative approach to revenue cycle management. Together, we can improve performance, strengthen our financial foundation and ensure Grady is well positioned to continue investing in our people, our patients and the care we provide." Ensemble has been named Best in KLAS for End-to-End Revenue Cycle Outsourcing six times, most recently in 2026, and its clients have earned multiple HFMA MAP Awards for revenue cycle excellence. About Ensemble Ensemble manages end-to-end revenue cycle operations for 36 health systems, more than 300 hospitals and healthcare facilities, representing more than $55 billion in net patient revenue. Its associates manage the revenue cycle as one connected system from patient access through final payment, supported by EIQ(R), Ensemble's proprietary intelligence engine, which works within existing EHR investments. Built on more than 2 petabytes of harmonized data, 6.4 billion behavioral records and 12 technology patents, Ensemble helps providers strengthen the financial performance that supports access, quality and patient care. About Grady Health System Grady Health System is one of the largest safety-net health systems in the United States. Anchored by the 953-bed Grady Memorial Hospital, Grady is Atlanta's only Level I trauma center and serves as the city's 911 ambulance provider. The system includes Correll Pavilion, Grady South Emergency Department, ten neighborhood health centers, Crestview Health & Rehabilitation Center, and Children's Healthcare of Atlanta at Hughes Spalding, which is operated as a Children's affiliate. Grady is home to the Walter L. Ingram Burn Center - one of only two burn centers in Georgia verified by the American Burn Association - and the Marcus Stroke and Neuroscience Center, a Joint Commission-designated Advanced Comprehensive Stroke Center. Other key services include Georgia's first Cancer Center for Excellence, the Avon Comprehensive Breast Center, the Georgia Comprehensive Sickle Cell Center, and the Ponce de Leon Center - one of the nation's leading HIV/AIDS outpatient clinics. Grady also offers a Regional Perinatal Center with a Neonatal Intensive Care Unit and is recognized by Baby-Friendly USA as a Baby-Friendly designated birth facility. For more information, visit www.gradyhealth.org. For Ensemble Sarah Joyce [email protected] (626) 379-9829 For Grady Health Danielle Hackett [email protected] (912) 996-1193 What is the goal of the Ensemble + Grady Health System partnership? The goal of this partnership is to strengthen the financial foundation behind Grady's mission of providing high-quality care to the Atlanta community. A strong revenue cycle helps Grady Health System's sustain access to care, support caregivers and direct resources where the community needs them. What does the partnership include? Ensemble will manage Grady's hospital and physician revenue cycle, from scheduling and registration through coding, billing and final payment. Ensemble's work will be supported by EIQ(R), its proprietary intelligence engine. Who oversees the revenue cycle? Grady retains oversight of its revenue cycle strategy and patient financial policies. Ensemble is accountable for day-to-day revenue cycle operations and results. How does the partnership benefit patients? Ensemble's work centers on the financial side of the patient experience, from scheduling and registration through billing. The aim is a clearer, more consistent experience for patients and a stronger financial foundation that helps Grady sustain access to care. Why an end-to-end revenue cycle partner? As financial and administrative demands grow, gaps between separate functions become harder to manage. One partner across the full revenue cycle gives Grady leaders clearer visibility and a single point of accountability to achieve and sustain optimal revenue cycle performance. Why Ensemble? Ensemble brings a demonstrated track record of helping healthcare organizations achieve and sustain revenue cycle performance goals, including an average 3% lift in net revenue within the first year. Its high-quality, collaborative client experience is reflected in KLAS feedback: 100% of surveyed clients said they would partner with Ensemble again, earning the highest score in the 2026 Best in KLAS report for End-to-End Revenue Cycle Outsourcing. Ensemble's scale - managing more than $55 billion in net patient revenue - provides the expertise, operational resources and technology needed to manage complex revenue cycles consistently.

Union City is rising: South Fulton finally gets the healthcare, jobs, and community investment it deserves. Pull up a chair. Something big is happening about 25 miles south of downtown Atlanta - and if you haven't heard about it yet, you will. Union City, Georgia is in the middle of one of the most significant community transformations in its history, and the ripple effects are going to be felt across South Fulton, Fairburn, College Park, East Point, and beyond. Let's take a walk around the village. What's happening around the village. Grady Health System - Atlanta's legendary safety-net hospital that has cared for generations of Georgians - has officially opened its brand-new freestanding emergency department in Union City, Georgia, at 5500 Campbellton Fairburn Road. The 20,000-square-foot facility, known as Grady South, opened its doors in June 2026 and operates 24 hours a day, 7 days a week. It features 16 treatment beds, pediatric care, on-site imaging and laboratory services, and a pharmacy. For thousands of South Fulton families, this is the closest emergency care they have ever had. But the emergency department is just the beginning. In March 2026, Fulton County commissioners approved a $900 million partnership with Grady to build a full-scale medical campus on that same site. The plan includes: * A medical office building with imaging services, a surgery center, specialty clinics, pharmacy, rehabilitation, and a full floor of pediatric care from Children's Healthcare of Atlanta - expected to open in early 2028. * A 200-bed acute care hospital with critical care, intermediate care, and acute care units - expected to open in 2031. * A Level 3 trauma center capable of assessing, stabilizing, and treating serious injuries on-site. The $1 billion-plus project will be funded through a combination of $300 million in Fulton County bond funding, Grady financing, and a multi-year philanthropic capital campaign. And early numbers are already exceeding expectations. According to Grady's Chief Administrative Officer Shannon Sale, patient volume at the new Union City emergency department is running approximately 10% above projections in its first weeks of operation. Why it matters. South Fulton has long been described as a "healthcare desert." That term refers to a community where residents have to travel significant distances - sometimes more than 30 minutes - to reach the nearest emergency room. The problem got much worse in 2022 when Wellstar Health System closed both Atlanta Medical Center in Old Fourth Ward and Atlanta Medical Center South in East Point, eliminating vital hospital access for communities across the southside. "South Fulton County is both a rapidly growing community and a recognized health care desert. For the people of South Fulton, improved access to health care is not a luxury, it is a necessity. No longer will families be forced to travel long distances or lose critical time seeking emergency or basic medical services. Closing this gap will save lives." - Fulton County Commission Chairman Robb Pitts When minutes can mean the difference between life and death in a medical emergency, having an emergency room within reach isn't a convenience - it's a lifeline. Every family in Union City, Fairburn, College Park, East Point, and surrounding communities now has something they didn't have before: time. And that time saves lives. How this impacts its community. The Grady South campus doesn't just bring healthcare. It brings jobs, economic development, and community pride. Here's who benefits - and how: * Families & seniors - Emergency care is now minutes away instead of 30 or more. For heart attacks, strokes, accidents, and pediatric emergencies, that proximity is everything. * Job seekers - At full build-out, the Grady South campus is expected to create more than 2,000 jobs, from nurses and physicians to administrative, maintenance, and support staff. * Small business owners & entrepreneurs - Mayor Vince Williams predicts a powerful "economic ripple effect." Hospitals drive demand for restaurants, pharmacies, housing, childcare, and retail. If you're an entrepreneur watching Union City, now is the time to pay attention. * Children & families - Children's Healthcare of Atlanta will occupy a full floor of the medical office building, bringing specialist pediatric care directly to South Fulton for the first time. * The broader South Fulton region - Union City's growth is good news for neighboring Fairburn, College Park, East Point, and every community that has historically driven past the county line to find proper care. This growth doesn't stop at healthcare. Union City's population has grown more than 30% over the past decade. A $1.8 billion Microsoft data center is under construction along Stonewall Tell Road. A 3,000-seat amphitheater is planned near the former Shannon Mall site. A new Gateway Park - complete with a boardwalk and pavilions - is under construction near the Grady campus. Veterans Memorial Park opened in October 2025, bringing greenspace and a nature trail to the community. Mayor Williams put it plainly: "The Grady development is going to be a huge win for us. That's probably the most significant development in Union City's history." How you can Get involved. Here's what your neighbors - and your family - can do right now: * Save the address - Grady South Emergency Department is located at 5500 Campbellton Fairburn Road, Union City, GA 30213. Program it into your phone now, before you need it. * Share with neighbors - Many people in South Fulton still don't know the new ER is open. Text this article to a family member, a neighbor, or your church group. One share could save a life. * Visit Grady South online - Learn more about available services, hiring opportunities, and campus development updates at www.gradyhealth.org/grady-south. * Explore job opportunities - Grady is actively hiring nurses, support staff, and other healthcare professionals for the Grady South location. Visit careers.gradyhealth.org to browse open positions. * Entrepreneurs: Watch this space - Union City is forecasting significant growth in restaurants, retail, and services near the Grady South campus. Connect with the Union City Economic Development office to learn about opportunities. * Get involved in city planning - Union City is currently rewriting its zoning ordinances during a 180-day moratorium period. Attend city council meetings and make your voice heard about how Union City grows. Visit www.unioncityga.gov for meeting schedules. Around the village calendar. * Grady South Emergency Department - NOW OPEN, 24/7 | 5500 Campbellton Fairburn Rd, Union City, GA 30213 * Grady South Medical Office Building - Expected 2028 | Children's Healthcare of Atlanta pediatric specialists included * Grady South Acute Care Hospital (200 beds) - Expected 2031 | Level 3 Trauma Center planned * Union City Gateway Park - Under construction near the Grady South campus, will feature boardwalk and pavilions * 3,000-Seat Amphitheater - Planned for the former Shannon Mall/Union Station site off I-85 * Grady South Hiring Event - Grady is actively recruiting nurses and healthcare staff. Visit careers.gradyhealth.org Sophie's suggestions. A growing community deserves growing hearts. Here are a few finds from Sophie's Mart that fit the spirit of this season: * Be Happy Tree Growing Kit | Encouragement & Positivity Gift ($21.50) - Just like Union City, the best things in life take time to grow. This eco-friendly tree kit is a beautiful reminder that with the right conditions, anything can flourish. Perfect for welcoming new neighbors, celebrating growth, or encouraging someone stepping into something new. Shop it at sophiesmart.com/product-page/be-happy-tree-growing-kit-encouragement-positivity-gift * Sophie's Mart KP Brew - Single Serve Brewing Capsules ($6.00) - Community conversations start over coffee. Whether you're planning a neighborhood watch, a small business huddle, or catching up with the folks who just moved in down the street - brew a cup and start talking. KP Brew is named for Kennedy Park, a community where Sophie saw a need and showed up. Shop it at sophiesmart.com/product-page/sophie-s-mart-kp-brew-single-serve-brewing-capsules * Plant a Tree Gift Kit | Eco-Friendly Tree Growing Gift ($21.50) - As Union City plants the seeds of a new era, plant one yourself. This gift kit is a meaningful way to celebrate a community milestone, honor someone you love, or mark a new beginning. Shop it at sophiesmart.com/product-page/plant-a-tree-gift-kit-eco-friendly-tree-growing-gift Want more community stories like this? Browse the full Around The Village section at sophiesmart.com/sophiesblog/categories/around-the-village. For news and resources affecting the wider region, check out The Front Porch. If you know an entrepreneur building something in South Fulton or the surrounding area who deserves to be featured, send Sophie's Mart, LLC a note - Sophie's Mart, LLC'd love to tell their story in Entrepreneur Stories. Around the village takeaway. When a community finally gets the healthcare, jobs, parks, and investment it always deserved - that's not luck. That's decades of neighbors, leaders, and dreamers refusing to give up on the village. This content was generated by AI.