Work Here?
Overview
Heap is a product analytics platform that helps businesses understand how users interact with their products. It automatically captures nearly all user events and interactions, allowing teams to analyze the customer journey from first touch to final conversion without manual event tagging. The product offers features such as event tracking, user segmentation, funnel analysis, and retention tracking, all accessible through a SaaS platform with dashboards and reports. Heap differentiates itself by providing comprehensive, automatic data collection that reduces the need for instrumenting each event manually, enabling faster, data-driven decision making. The company serves both startups and large enterprises across various industries, aiming to help organizations optimize product experiences, improve user engagement, and drive growth through data insights.
About Heap
Industries
Data & Analytics
Enterprise Software
Company Size
51-200
Company Stage
Series D
Total Funding
$205.1M
Headquarters
San Francisco, California
Founded
2013
Simplify's Take
What believers are saying
- Contentsquare acquisition in December 2023 boosts R&D with 700-person team.
- Auryc integration by summer 2023 adds Voice of Customer capabilities.
- Over 10,000 customers enable cross-selling in enterprise accounts.
What critics are saying
- Contentsquare integration causes 25-40% churn to Amplitude in 6-12 months.
- Competitors replicate no-code tracking, commoditizing Heap in 12-24 months.
- Privacy laws like GDPR block auto-capture, requiring overhauls in 6-18 months.
What makes Heap unique
- Heap automates event tracking without manual tagging or code.
- Retroactive analysis enables insights on any past user interaction.
- Session replay integrates quantitative and qualitative user data.
Help us improve and share your feedback! Did you find this helpful?
Funding
Total Funding
$205.1M
Above
Industry Average
Funded Over
6 Rounds
Menlo Ventures
SV Angel
Y CombinatorIndustry standards
Benefits
Virtual-first lifestyle sipend
Home office stipend
Medical, dental, & vision insurance
Retirement plan
Unlimited vacation
Professional development
Treat Yo Self DAy
Parental leave
Mental escape days
Growth & Insights and Company News
6 month growth
↑ 22%1 year growth
↑ 22%2 year growth
↑ 22%1. ContentsquareFollowing its $400M Series F fundraise in 2022, things never seem to go quiet for Contentsquare. Founded in Paris, the UX software and analytics vendor has raised $1.4B in investment funding and boasts an R&D team of over 700 people. Their acquisition of Heap in December 2023 aims to broaden analytics stored by increasing capacity to monitor customers on the platform.2. MiraklThe Paris-based SaaS generated over $150 ARR in 2023. Mirakl provides provide online marketplace software to retailers, manufacturers and wholesalers and seem healthy as ever following a grant of €100 million revolving credit last August.3
In Part 1, Heap, Inc. showed you how to establish your Active Usage Metrics in order to figure out which actions, behaviors, and events in your product equate to value for your business.
How Heap, Inc. created a New User Email Nurture that lifted its retention rate.
SAN FRANCISCO, November 16, 2023 --( BUSINESS WIRE )-- Heap, the leading digital insights provider, today introduced new features that guide users to actionable insights with out-of-the-box dashboards.
San Francisco, October 17, 2023 - Heap, the leading digital insights platform, today announced its 2023 " Data Decoded: The Heap Digital Insights Report " survey results.
There are no jobs for Heap right now.
Find jobs on Simplify and start your career today
About Heap
Industries
Data & Analytics
Enterprise Software
Company Size
51-200
Company Stage
Series D
Total Funding
$205.1M
Headquarters
San Francisco, California
Founded
2013
There are no jobs for Heap right now.
Find jobs on Simplify and start your career today