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About Heap
Industries
Data & Analytics
Enterprise Software
Education
Company Size
201-500
Company Stage
Series D
Total Funding
$218.1M
Headquarters
San Francisco, California
Founded
2013
Overview
Heap provides a platform for product analytics that helps businesses understand and improve their customer journeys through data. The platform tracks every interaction a user has with a product, from their initial visit to the final conversion, allowing companies to make informed decisions based on user behavior. Heap's tools include event tracking, user segmentation, funnel analysis, and retention tracking, all accessible through a subscription-based Software-as-a-Service (SaaS) model. This approach sets Heap apart from competitors by offering a comprehensive suite of analytics tools tailored for both startups and established enterprises. The company's goal is to empower businesses to leverage data effectively, enhance user experiences, and drive growth.
Simplify's Take
What believers are saying
- Contentsquare's acquisition could enhance Heap's analytics capabilities and market reach.
- New features with out-of-the-box dashboards increase actionable insights and customer satisfaction.
- Recognition in Snowflake's report boosts Heap's credibility and attracts enterprise clients.
What critics are saying
- Contentsquare's acquisition may disrupt client relationships or alter product focus.
- Lawsuit from Brooks Bell Interactive could harm Heap's reputation and financial standing.
- Global data regulations pose compliance challenges, impacting operational costs and practices.
What makes Heap unique
- Heap automates analytics, reducing technical jams for comprehensive customer insights.
- The platform measures every user interaction, optimizing customer journeys with data.
- Heap's SaaS model offers scalable analytics tools like event tracking and user segmentation.
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Funding
Total Funding
$218.1M
Above
Industry Average
Funded Over
6 Rounds
New Enterprise Associates
SV Angel
Y CombinatorIndustry standards
Benefits
Virtual-first lifestyle sipend
Home office stipend
Medical, dental, & vision insurance
Retirement plan
Unlimited vacation
Professional development
Treat Yo Self DAy
Parental leave
Mental escape days
Company News
1. ContentsquareFollowing its $400M Series F fundraise in 2022, things never seem to go quiet for Contentsquare. Founded in Paris, the UX software and analytics vendor has raised $1.4B in investment funding and boasts an R&D team of over 700 people. Their acquisition of Heap in December 2023 aims to broaden analytics stored by increasing capacity to monitor customers on the platform.2. MiraklThe Paris-based SaaS generated over $150 ARR in 2023. Mirakl provides provide online marketplace software to retailers, manufacturers and wholesalers and seem healthy as ever following a grant of €100 million revolving credit last August.3
In Part 1, Heap, Inc. showed you how to establish your Active Usage Metrics in order to figure out which actions, behaviors, and events in your product equate to value for your business.
How Heap, Inc. created a New User Email Nurture that lifted its retention rate.
SAN FRANCISCO, November 16, 2023 --( BUSINESS WIRE )-- Heap, the leading digital insights provider, today introduced new features that guide users to actionable insights with out-of-the-box dashboards.
San Francisco, October 17, 2023 - Heap, the leading digital insights platform, today announced its 2023 " Data Decoded: The Heap Digital Insights Report " survey results.
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About Heap
Industries
Data & Analytics
Enterprise Software
Education
Company Size
201-500
Company Stage
Series D
Total Funding
$218.1M
Headquarters
San Francisco, California
Founded
2013
There are no jobs for Heap right now.
Find jobs on Simplify and start your career today