HHeidi Health builds AI-powered tools for clinicians and health systems that automate documentation and care workflows. Its platform acts as an AI assistant during patient encounters by capturing the visit, drafting clinical notes, and coordinating follow-up tasks, so clinicians spend less time on paperwork and more time with patients. The product works by integrating with clinicians’ workflow, generating draft notes and structured data, and guiding actions across care steps within the system. Heidi differentiates itself through its focus on agentic documentation and end-to-end care workflows, rapid adoption across hospitals and clinics worldwide, and strong growth funding that supports scaling these AI agents across health systems. The company’s goal is to improve clinician efficiency and patient care by reducing administrative burden and enabling health systems to deploy scalable AI agents globally.
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Industries
Company Size
501-1,000
Company Stage
Series C
Total Funding
$191.3M
Headquarters
Melbourne VIC, Australia
Founded
2019
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Total Funding
$191.3M
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Samsung Medical Center taps australian AI firm Heidi for trial. Melbourne-based Heidi, a healthcare AI company, has signed a memorandum of understanding with Samsung Medical Center, its first South Korean partner. The agreement will see the hospital test Heidi's clinical documentation software in its electronic medical record system and adapt it for Korean hospitals. The proof of concept, announced on November 12, will run on the hospital's own infrastructure and assess technical performance, physician acceptance, and documentation quality. The partners also plan to develop Korean clinical documentation and interoperability specifications. If the trial succeeds, Samsung Medical Center will become a reference site for Heidi's future use in South Korea. The hospital ranked fourth globally in Newsweek's World's Best Smart Hospitals 2027. South Korea treats health data as sensitive personal information under the Personal Information Protection Act. National standardization efforts include Fast Healthcare Interoperability Resources (FHIR), the health data exchange standard that will underpin the planned integration. Heidi also said it recently raised a US$100 million series C and secured a US$240 million growth investment. How would you feel if you could no longer use Tech in Asia? Share, tag us, and land on our Wall of!
Heidi AI health startup slashes staff, co-founders leave. Heidi, the Melbourne-based AI health startup, is reducing its global workforce by about 18%, a move announced just six weeks after raising $475 million in funding. The company also confirmed that two of its three co-founders, Waleed Mussa and Yu Liu, will leave their roles. CEO Dr. Thomas Kelly revealed the restructuring in a LinkedIn post on Wednesday, admitting the company had misaligned its investment priorities despite strong growth. The decision follows an internal review that identified inefficiencies in team structure and market focus. Kelly told staff the changes were essential to support Heidi's expansion plans, which now involve managing three million patient interactions weekly. The restructuring includes merging customer support and research and development teams, along with reassigning responsibility for new product initiatives. The $475 million funding round, announced in September, included a $100 million Series C led by Blackbird, bringing Heidi's valuation to AU$1.26 billion. A separate $240 million investment from General Catalyst's Customer Value Fund was designated for customer acquisition. These funds came after Heidi was named Startup of the Year and AI Innovator at the Startup Daily awards. Kelly apologized to employees affected by the cuts, noting that Heidi employs over 600 people globally. This means approximately 108 roles will be eliminated. Departing employees will receive severance packages exceeding local legal requirements, along with additional benefits support. Mussa and Liu, who co-founded Heidi with Kelly in 2019, will step down for personal and strategic reasons. Mussa will spend time with his family before transitioning out, while Liu will stay on as an advisor until March 2027, focusing on models and hardware. Kelly highlighted their contributions over nearly a decade, beginning when Mussa hired him in 2015 at a medical exam prep business. Heidi's restructuring aligns with broader workforce reductions in Australia's tech industry. Canva, another major Melbourne company, announced simultaneous layoffs affecting 22% of its workforce, or roughly 1,270 employees. These moves reflect startups' efforts to balance growth with operational efficiency as they scale. Leadership's rationale for workforce reductions. "You've put your talent, time and belief into Heidi, and as a leadership team, we take responsibility for the decisions that have brought us here."
Heidi Health announces 18% reduction of global workforce. Heidi Health CEO and Cofounder Tom Kelly made the announcement a day after two of the company's cofounders announced their resignations. By Eve Bender, Healthcare Reporter | November 6, 2026 | 4:41 PM Melbourne, Australia-based Heidi Health, which develops software for clinicians, announced it cut 18% of its global workforce, a day after cofounders Waleed Mussa and Yu Liu departed the company. The company had 600 employees globally, and the new cuts mean that 108 employees will be let go. CEO and cofounder Thomas Kelly told employees that the layoffs were necessary for the company's continued success. "In the last few weeks, we reflected carefully on how we're structured, and we weren't putting our investment into the right teams and markets to make the most of our continuing growth," he said in a statement to employees. Kelly said the company would provide more customer support for Heidi's product, "bringing R&D together in one roadmap and giving our new product businesses clearer ownership and dedicated teams." In September, Heidi closed a $100 million Series C equity funding round and secured $240 million in nondilutive growth financing from General Catalyst's Customer Value Fund, bringing its total new financing to $340 million. The company's valuation at the time was $900 million. "To those who are affected, I'm truly sorry for the impact this will have on you, your families and your teammates," Kelly said. "You've put your talent, time and belief into Heidi, and as a leadership team, we take responsibility for the decisions that have brought us here." THE LARGER TREND In late September, Heidi Health launched AI agents to plan and execute tasks such as pre-charting, referral communications, panel reviews and follow-up work across EHRs, calendars, inboxes and patient portals. This Spring, Heidi released a small, wearable mic designed to provide clinicians with reliable audio capture from patient visits, despite movement and ambient noise. The company stated that clinical environments were never designed for AI listening, with aging computer terminals, shared workstations and personal smartphones that were not built to support AI-assisted care. More stories like this: Eve Bender, healthcare reporter for MobiHealthNews Email: [email protected] MobiHealthNews is a HIMSS Media publication. Follow MobiHealthNews on LinkedIn: MobiHealthNews WATCH NOW: Integrating predictive and generative AI can optimize care
Australian AI scribe startup Heidi Health will cut 18% of its staff, about two months after it raised $140 million and became a unicorn. Chief executive Kelly said headcount grew from about 80 at the end of 2024 to more than 600. The company had too many enterprise-focused roles, he said, because it was too optimistic about how fast large health systems would adopt its technology. The cuts came a day after chief technology officer Yu Liu and chief financial officer Waleed Mussa said they would leave. Rival Epic Systems introduced its own AI scribe feature in February.
Australian healthtech company Heidi has raised $340 million, lifting its total business value to $900 million. The October round included a $100 million Series C and $240 million in growth investment. Heidi makes ambient voice technology (AVT), which transcribes clinical consultations. It is now building supervised AI agents that draft referrals and prepare records before appointments, with clinicians keeping final say. Rivals are also raising money. Tandem Health secured a $100 million Series B led by EQT's Scaleup Europe Fund, bringing its total funding to $160 million. NHS England's AVT registry lists 30 suppliers. Oxford University Hospitals reported that almost 90% of clinicians saw less documentation time during pilots.
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Industries
Company Size
501-1,000
Company Stage
Series C
Total Funding
$191.3M
Headquarters
Melbourne VIC, Australia
Founded
2019
Find jobs on Simplify and start your career today
Don't see your dream role? Check out thousands of other roles on Simplify.Browse all jobs