Hello Patient

Hello Patient

Automates patient messaging for healthcare providers

Overview

Hello Patient offers an AI-powered healthcare communication platform that automates patient outreach for clinics and dental practices using an AI assistant named Mia. Mia handles SMS and phone call workflows with secure 24/7 patient messaging, customizable voices, multiple languages, and API integrations to fit existing systems, able to respond, schedule, remind, and triage patient interactions. It targets healthcare providers with healthcare-grade security, language and voice options, and smooth system integration to streamline patient engagement and clinic operations. Its goal is to reduce administrative workload for care teams so they can spend more time on patient care, delivering value from the first interaction.

Significant Headcount Growth

About Hello Patient

Simplify's Rating
Why Hello Patient is rated
C+
Rated C on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & Analytics

Enterprise Software

AI & Machine Learning

Healthcare

Company Size

11-50

Company Stage

Series A

Total Funding

$26.3M

Headquarters

Austin, Texas

Founded

2024

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Simplify's Take

What believers are saying

  • Handles 20,000 monthly billing calls with 48% resolution without staff.
  • Reduces support costs up to 13% by eliminating voicemail waste.
  • Scaled to 100,000 calls and 300,000 conversations in under one year.

What critics are saying

  • Lacks Epic integration while Hyro dominates the Epic ecosystem directly blocking large health system expansion.
  • Competitors like Assort Health and EliseAI offer Epic-native capabilities creating a critical technical gap.
  • Two-year operational history since 2024 founding lacks proven enterprise track record of incumbents.

What makes Hello Patient unique

  • Purpose-built for clinically administrative workflows like scheduling and billing.
  • Fully managed service enabling providers to outsource patient communication entirely.
  • SOC 2 Type 2 certified and signs BAA with every client.

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Funding

Total Funding

$26.3M

Above

Industry Average

Funded Over

2 Rounds

Series A funding typically happens when a startup has a product and some customers, and now needs funding to scale. This money is usually used to grow the team, expand marketing, and improve the product. Venture capital firms are frequently the main investors here.
Series A Funding Comparison
Above Average

Industry standards

$15M
$8.2M
Discord
$15M
Canva
$22.5M
Hello Patient
$30M
Kalshi

Benefits

Company Equity

Growth & Insights and Company News

Headcount

6 month growth

17%

1 year growth

17%

2 year growth

5%
Cartesia
Nov 18th, 2024
Hello Patient Chooses Cartesia to Transform Healthcare Communication

Hello Patient chooses Cartesia to transform healthcare communication.

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