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Industries
Consumer Software
Enterprise Software
Company Size
201-500
Company Stage
Series B
Total Funding
$28M
Headquarters
Boston, Massachusetts
Founded
2011
Help Scout provides a customer service platform that enables businesses to foster long-term relationships with their customers through effective support. The platform includes features like conversation management, user permissions, and proactive notifications, allowing businesses to manage customer interactions efficiently. Help Scout operates on a subscription-based model with tiered pricing plans tailored to various business sizes, from small businesses to rapidly growing startups. What sets Help Scout apart from its competitors is its focus on the specific needs of customer support teams, emphasizing the details that enhance customer experiences rather than simply matching features offered by others. The company's goal is to create exceptional customer experiences while promoting diversity and inclusion within its team and product development.
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Total Funding
$28M
Below
Industry Average
Funded Over
3 Rounds
Industry standards
Health Insurance
Wellness Program
Remote Work Options
Flexible Work Hours
With the ability to take a lot of guesswork out of conversion rate optimization, eye-tracking software and heat maps can reveal some startling insights into increasing conversions (and avoiding sales killers) that can benefit every business.
$126k - $147k/yr
Remote in Germany + 5 more
$128k - $154k/yr
Remote in USA
Find jobs on Simplify and start your career today
Industries
Consumer Software
Enterprise Software
Company Size
201-500
Company Stage
Series B
Total Funding
$28M
Headquarters
Boston, Massachusetts
Founded
2011
$187k - $205k/yr
Remote in Germany + 5 more
$126k - $147k/yr
Remote in Germany + 5 more
$128k - $154k/yr
Remote in USA
Find jobs on Simplify and start your career today