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ICE Mortgage Technology provides a cloud-based software platform for mortgage lenders to manage loan origination, processing, and compliance. It primarily offers a SaaS platform that streamlines the end-to-end mortgage process—from application through approval—so lenders can process more loans, cut origination costs, and shorten closing times while meeting regulatory requirements. The platform includes tools for compliance with RESPA and TILA, consumer and broker engagement, and optimization of loan production and secondary marketing. The company's revenue comes from subscription fees plus optional add-on services and features. Its main clients are retail, correspondent, and wholesale lenders in the mortgage finance market. The goal is to help lenders run their origination operations more efficiently and cost-effectively, enabling them to close more loans with high quality and compliance.
Industries
Enterprise Software
Financial Services
Company Size
1,001-5,000
Company Stage
Post IPO Equity
Headquarters
Pleasanton, California
Founded
1997
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Total Funding
$151.3M
Above
Industry Average
Funded Over
0 Rounds
Intercontinental Exchange has unveiled AI voice and chat agents for mortgage servicing at its ICE Experience 2026 conference. Currently in beta testing, the agents help homeowners answer loan questions and execute management actions whilst maintaining compliance requirements. The ICE Customer Service voice agent, integrated with MSP servicing system, handles common homeowner queries about escrow, insurance and payments whilst managing thousands of simultaneous interactions. The ICE Servicing Digital chat agent assists homeowners through a portal chatbot, explaining mortgage details and performing tasks like payment management. ICE also launched 16 exception-based automation agents within ICE Business Intelligence, including disaster-tracking updates and HELOC credit score-based line adjustments. The solutions are powered by ICE Aurora, the company's enterprise AI framework designed to embed responsible AI into complex workflows.
LERETA, a provider of tax and flood services to the mortgage industry, has launched an API-based integration with ICE Mortgage Technology's Servicing Digital Homeowner Portal. The integration enables homeowners to view real-time property tax and insurance payment information directly within the portal where they manage their loans. The tax tracker module displays escrow activity including payment dates, amounts and tracking details through a secure interface. LERETA says the integration helps mortgage servicers reduce customer service calls whilst improving operational efficiency and borrower confidence. Founded in 1986, LERETA provides property tax data and flood hazard information to the mortgage and insurance industries across the United States. The company aims to help servicers increase efficiency and reduce penalties through its tax and flood solutions.
Gridavate brings fraud detection inside Encompass as lenders seek real-time QC. Gridavate integrates its fraud detection and QC platform with ICE Mortgage Technology's Encompass, offering real-time risk checks directly inside lender workflows. Gridavate, a provider of intelligent risk monitoring and fraud prevention tools purpose-built for the mortgage industry, has completed a strategic technology integration with Encompass, the flagship loan origination platform offered by ICE Mortgage Technology, a business unit of Intercontinental Exchange, Inc. (NYSE: ICE). This integration allows mortgage lenders to access Gridavate's quality control and fraud detection features natively within their existing Encompass workflows, marking a significant step in the evolution of embedded compliance and real-time risk mitigation in the U.S. lending ecosystem. Announced on November 12, 2025, the integration enables lenders to conduct essential fraud checks, quality audits, and watchlist screenings without switching between platforms. By keeping all compliance-critical activities inside the familiar Encompass interface, the Gridavate integration aims to streamline decision-making, reduce processing time, and eliminate the friction typically associated with third-party tools. Gridavate's platform is now officially accessible via Encompass Partner Connect, the marketplace for certified integrations across ICE Mortgage Technology's product suite.
The news follows the appointment of former ICE executive Chris McLendon as Chief Revenue Officer and new strategic partnerships with ICE Mortgage Technology and lenders
United Wholesale Mortgage (UWM) announced Wednesday that it's signed a long-term agreement with ICE Mortgage Technology and will bring its loan servicing - the collection of monthly payments from borrowers - in-house.
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Industries
Enterprise Software
Financial Services
Company Size
1,001-5,000
Company Stage
Post IPO Equity
Headquarters
Pleasanton, California
Founded
1997
Find jobs on Simplify and start your career today