IHL Group

IHL Group

Provides retail/hospitality tech research and advisory

Overview

IHL Group focuses on researching and advising on technologies used in retail and hospitality. It produces data reports, offers advisory services, and acts as a spokesperson for retail tech at industry and vendor events. The firm collects market data, analyzes trends, and helps clients select and implement technology solutions, while representing industry perspectives at conferences. Its goal is to help retailers and hospitality operators make informed technology decisions through actionable research, strategic guidance, and a credible voice in industry discussions.

About IHL Group

Simplify's Rating
Why IHL Group is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & Analytics

Consulting

AI & Machine Learning

Company Size

1-10

Company Stage

N/A

Total Funding

N/A

Headquarters

Franklin, Tennessee

Founded

1996

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Simplify's Take

What believers are saying

  • April 2026 research shows retail AI spending rose 27% year over year.
  • IHL’s 2026 Retail Transformation Study says 15% of retail IT budgets now fund AI.
  • Brain Corp and Intel collaborations keep IHL embedded in vendor go-to-market plans.

What critics are saying

  • JustAskGreg.ai commoditizes IHL’s premium research and invites copycat AI competitors by 2027.
  • IHL’s own 2026 study says under 30% of retail AI projects escape pilot stage.
  • A single founder-driven knowledge business faces existential churn if Greg Buzek exits or stumbles.

What makes IHL Group unique

  • Greg Buzek’s 30-year retail dataset powers JustAskGreg.ai, launched December 2025.
  • IHL’s 2026 studies cover 300-plus retail brands and proprietary adoption benchmarks.
  • Franklin, Tennessee headquarters gives IHL deep niche focus on retail and hospitality technology.

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Company News

PYMNTS
May 2nd, 2025
Visa, Mastercard, Paypal Fuel Agentic Ai Commerce Boom

Three of the world’s largest payment companies, Visa, Mastercard and PayPal, are racing into the next frontier in digital commerce: agentic AI. This week, all three announced they were deploying agentic commerce, a fast-emerging trend in which AI agents not only assist consumers with shopping but also complete transactions on their behalf. “These technologies have [] The post Visa, Mastercard, PayPal Fuel Agentic AI Commerce Boom appeared first on PYMNTS.com.

EIN News
Oct 3rd, 2024
IHL Group Unveils ClearSight AI: Revolutionizing AI Project Success

IHL Group today announced the launch of ClearSight AI, an innovative solution designed to dramatically improve the success rate of AI projects.

StartupTicker
Aug 22nd, 2024
Scandit Expands Retail Shelf Intelligence Capabilities

With the asset acquisition of MarketLab’s shelf audit automation technology, Scandit is positioned to provide an efficient hybrid data capture approach for retailers to maximize sales and optimize on-shelf performance. Based in Poland, MarketLab’s expert team will join Scandit to build and expand the new offering.Scandit is the leader in smart data capture solutions designed to empower workers, customers and businesses by providing actionable insights and automating end-to-end processes. Its Smart Data Capture platform enables smart devices to interact with physical items by capturing data from barcodes, text, IDs and objects with unmatched speed, accuracy, and intelligence. In pursuit for further growth, the startup has acquired the shelf audit automation technology from MarketLab, a Polish image recognition and AI software company specializing in the retail industry. MarketLab’s expertise in fixed camera solutions complements Scandit’s existing ShelfView mobile capture approach to provide a hybrid data capture shelf intelligence solution for retailers. The global retail sector loses approximately $634 billion annually due to problems with on-shelf availability alone, according to research from IHL Group

Business Wire
Apr 16th, 2024
Peak Boosts Business Confidence In Ai With Launch Of Performance Guarantee

MANCHESTER, England--(BUSINESS WIRE)--Inventory distortion was projected to cost retailers $1.77 trillion in 2023. To combat this, businesses are turning to AI to optimise their inventories to avoid missed sales and reduce capital tied up in excess stock. Today, to demonstrate the reliability of its AI applications and certify that AI adoption doesn't need to be a high-risk venture, Peak has launched a performance guarantee for inventory availability. Peak enables businesses to forecast, order and balance optimal stock levels across a network. With the performance guarantee, Peak will reimburse the cost of the customer’s AI application if the overall availability for products across their network falls below an agreed rate over the course of the guarantee period. The performance guarantee is particularly important for organisations looking to reap the benefits of AI without the perceived risk that new technology brings

PR Newswire
Apr 2nd, 2024
Study Finds That Top Performing Mid-Market Companies Invest 285% More In Cybersecurity

Research analyst IHL Group reports that investments in cybersecurityand IT managed services result in increased business profitability.FORT WAYNE, Ind., April 2, 2024 /PRNewswire/ -- Corsica Technologies, a leader in Cybersecurity and IT Managed Services, has released an illuminating study that sheds light on the current landscape of technology outsourcing in midmarket companies. Conducted by IHL Group, a renowned market research firm, the study delves deep into the challenges faced by midmarket organizations and the strategic solutions they deploy to meet their technology needs.In today's rapidly evolving technological environment, midmarket companies grapple with meeting the demands of both internal operations and external customer expectations. From cybersecurity to data integration, the complexity of technology requirements presents significant challenges.Many organizations turn to outsourcing as a viable solution. But how do they navigate this landscape effectively? What are the critical pain points, and how can they choose the right outsourcing partner?The study, titled The Rise of Strategic Outsourcing in Cybersecurity and IT, uncovers critical insights gleaned from a comprehensive survey of CIO and CTO respondents at midmarket companies across industries such as retail, manufacturing, healthcare, education, hospitality, finance, and others.Among the key findings are 11 trends that provide a detailed snapshot of the state of technology outsourcing today:Investment Disparity in Cybersecurity: Top-performing companies invest 285% more in cybersecurity than their below-average counterparts, highlighting the correlation between the investment in cyber security managed services and sales growth. Talent Shortage in IT and Cybersecurity: Skilled IT and cyber talent are increasingly difficult to find and retain, with 42% of companies citing IT staff availability as a top pain point. Profit Growth and IT Staffing Coverage: Companies that successfully address IT staffing challenges experience 125% higher profit growth, emphasizing the importance of investing in technology experts

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