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iManage

Document management and AI-driven legal workflows

Overview

iManage provides work product management software for law firms and corporate legal departments, combining document management, email management, and AI-driven insights. The platform organizes and indexes documents and emails, uses AI to surface relevant information, automates routine tasks, and offers secure, centralized handling of data in a subscription-based service. It differentiates itself with a strong legal focus, AI features tailored to legal workflows, and a partner ecosystem that supports deployment and ongoing success. Its main goal is to help legal professionals work more efficiently and securely, with less administrative burden so they can focus on delivering legal services.

Significant Headcount Growth

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About iManage

Simplify's Rating
Why iManage is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & AnalyticsEnterprise SoftwareAI & Machine LearningLegal

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

London, United Kingdom

Founded

2015

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What believers are saying

  • 2026 launches with OpenAI, Google, Wordsmith, and Candle expand distribution across legal workflows.
  • Patch cycle for Adobe Protected Mode in November 2026 shows active product maintenance.
  • Schalast, 400 new clients, and ILTACON 2026 signal sustained demand and pipeline.

What critics are saying

  • Google, OpenAI, and Microsoft can bundle adjacent features and compress iManage pricing by 2027.
  • MCP write access increases privilege-breach blast radius if administrators misconfigure matter permissions.
  • A major security failure or failed AI rollout at a flagship firm poisons adoption.

What makes iManage unique

  • October 2026 next-gen platform adds Context Fabric, MCP, and writeback inside governed permissions.
  • iManage integrates with Microsoft 365, ChatGPT Enterprise, Gemini Enterprise, and Harvey without migration.
  • It serves 4,550+ organizations and 1.1 million professionals, including 86% of Global 100 firms.

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Benefits

  • Flexible Work Hours
  • Hybrid Work Options
  • Parental Leave
  • Health Insurance
  • Life Insurance
  • Wellness Program
  • Mental Health Support
  • Professional Development Budget
  • Performance Bonus
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays

Growth & Insights and Company News

6 month growth

1%

1 year growth

8%

2 year growth

8%
Arkis AI
Nov 1st, 2026
AI consulting cost for law firms: real numbers (2026).

AI consulting cost for law firms: real numbers (2026). November 1, 2026 · ArkisAI Four proposals. Four different numbers. Not one of them explained what was actually going to ship. AI consulting cost for a mid-size law firm in 2026 ranges from a $5,000 fixed-fee audit to a $350,000-per-year enterprise platform contract - and what sits between those numbers matters far more than either endpoint. Here is an honest breakdown of what AI consulting cost looks like across every pricing model - hourly rates, fixed-fee audits, agent builds, and monthly retainers - real numbers anchored to outcomes, not slide decks. The four AI consulting cost models law firms encounter in 2026. 1. Hourly rates: $150-$500/hr. Independent AI consultants in the legal sector charge between $150 and $350 per hour for strategy and tool selection. Consultants who can deploy AI inside a compliance perimeter - self-hosted inference, audit logs, PII redaction upstream of every inference call - command $350-$500/hr. That premium is justified: a misconfigured deployment that exposes privileged client data to a third-party model training pipeline is not a billing dispute; it is a bar complaint. The structural problem with hourly billing is that it rewards scope expansion. Last month a managing partner at a 60-lawyer firm told Arkis AI he had spent $22,000 over four months on an hourly AI consultant hired to "assess AI readiness." The firm received a 40-page document. Nothing shipped - not a single agent ran against a single matter. Budget 20-40% on top of any quoted hourly fee to cover integration, staff onboarding, and the scope creep that open-ended engagements structurally reward. 2. Fixed-Fee AI consulting cost: $5,000-$25,000 per engagement. Fixed-scope projects change the incentive structure entirely. The consultant is paid to finish, not to extend. For a 40-100 lawyer firm, the relevant range is $5,000-$25,000 per engagement. * $5,000 AI Audit (2 weeks): A ranked inventory of the firm's 20 most time-consuming workflows, scored on AI potential and billable hour recovery. Managing partners routinely recover this AI consulting cost from the first quick-win identified - typically an agent that saves a paralegal 15 or more hours per week. * $10,000-$25,000 Custom Agent Build (4-8 weeks): A single purpose-built agent - contract review, M&A due diligence summariser, client intake bot, billing narrative drafter - integrated with the firm's existing stack. ArkisAI integrates natively with iManage, NetDocuments, Clio, Litify, and MyCase. Adding an or NetDocuments layer typically adds $3,500-$5,000 to a build, covering document-level access controls and matter-scoped retrieval. Here is what the vendor brochures will not tell you: Harvey AI enterprise contracts run $50,000-$300,000 annually with 25-seat minimums, before any implementation work. CoCounsel All Access runs approximately $500 per user per month. Spellbook lands between $89-$300 per user per month. A custom agent built for your firm's specific matter types and privilege controls is a different category entirely - and a different AI consulting cost structure. 3. Monthly retainers: $1,500-$8,000/month. Once agents are deployed, firms need someone to maintain them. Foundation models update on irregular schedules. Workflows shift when a practice group pivots to a new matter type. Prompt libraries need tuning as partner feedback accumulates. The retainer market for legal AI consulting runs $1,500-$8,000 per month depending on agent count and scope. At $3,000-$8,000 per month - ArkisAI's operating range - a managing partner or COO gets continuous optimisation, model upgrades, new agent requests, partner-level training, and security reviews on a rolling basis. That is a fractional Legal AI team at roughly 1-2% of what a fully-loaded in-house AI engineer costs annually in the UK or US market. 4. Enterprise platforms: $50,000-$350,000+/year. Large firm deployments of Harvey, CoCounsel, or Lexis+ AI carry the price tags above plus implementation fees, change management costs, and multi-year commitments. For a mid-size law firm with 20-150 lawyers, this tier rarely delivers proportionate ROI. The AI consulting cost per recovered billable hour is significantly higher than a purpose-built agent matched to the firm's actual workflow mix. What AI consulting cost looks like as a budget line for a mid-size law firm. A 40-80 lawyer firm entering its first AI engagement in 2026 should plan in three stages. A $5,000 audit establishes the priority workflow list and the ROI case for partners. A $10,000-$25,000 first agent build - typically or an AI contract review workflow - produces a measurable outcome: hours saved, matter-turn time reduced, associate leverage ratio improved. A $3,000-$8,000 per month retainer then keeps the deployed agents current and adds new ones as the roadmap matures. Total first-year AI consulting cost for this path: $51,000-$121,000. For a firm billing $5M-$15M annually, that is 1-2% of revenue - a fraction of what a single lateral hire costs, and with a direct line to billable hour recovery rather than a speculative headcount bet. California's 2026 AI billing guidance confirmed the underlying economics: if AI compresses a 4-hour research task to 45 minutes, the firm bills 45 minutes. The smarter move is using that compression to redeploy partners into origination and client relationship work - the hours that actually grow the firm - rather than treating AI as a cost-cutting exercise that competes with associates. The AI is ready. The workflows exist. The guardrails are buildable. What most firms are still waiting for is someone to put a real number on it - and be accountable for what ships. Frequently asked questions. How much does it cost to build a custom AI agent for a law firm? A single purpose-built agent typically costs $10,000-$25,000 for a mid-size firm, including integration with iManage, NetDocuments, or Clio. Multi-agent platforms for larger firms run $150,000-$350,000. The $10,000-$25,000 range is the relevant AI consulting cost bracket for a 20-100 lawyer practice doing its first custom deployment. That figure covers scoping, build, DMS integration, and partner-level onboarding - not just a prototype that requires internal engineering to productionise. Is a fixed-fee AI audit better than an open-ended hourly engagement? For most mid-size law firms, yes. An open-ended hourly engagement structurally rewards scope expansion - the consultant has no financial incentive to compress the timeline or ship a working agent faster. A fixed-fee audit delivers a defined deliverable at a predictable AI consulting cost, with no exposure to billing drift. The $5,000 audit model exists precisely because managing partners and COOs need to make an ROI case to the equity partnership before committing to a full build. What is the difference between Harvey AI and a custom-built legal AI agent? Harvey is a vendor product - powerful at general legal reasoning, but generic by design. It does not know your firm's precedent library, matter-type conventions, privilege structures, or partner preferences. Custom agents built by ArkisAI are fitted to your specific workflows and integrated directly with your DMS (iManage, NetDocuments) and PMS (Clio, Litify, MyCase). Harvey enterprise starts at $50,000-$300,000 per year with seat minimums; a custom agent at $10,000-$25,000 is a categorically different AI consulting cost model with a different ROI profile. What does M&A due diligence AI actually cost to deploy? A purpose-built M&A due diligence AI agent - one that ingests a data room, flags issues by clause type, and produces citation-traceable risk summaries integrated into iManage or a virtual data room for law firms - typically falls in the $15,000-$25,000 build range for a mid-size firm. Partners at firms using this workflow report reducing diligence review time from 14 days to under 4, which changes the economics of competitive pitching on accelerated timelines. Is it safe to use AI on privileged client documents? It can be - but the safeguards must be deliberate, not assumed. ABA Formal Opinion 512 (2024) requires informed client consent before feeding confidential data into a self-learning AI tool. Every AI deployment ArkisAI builds uses zero data retention, zero third-party model training, and PII redaction upstream of every inference call. Confidentiality-first architecture is not a selling point - it is the baseline requirement for any deployment that touches client matters. Want to see what AI could quietly take off your associates' plates without creating a confidentiality risk? Book a confidential consultation - partner-level audit, fixed-price engagements, NDA on request.

Corporate Counsel Business Journal
Oct 27th, 2026
When legal AI moves from answers to actions.

When legal AI moves from answers to actions. At Mitratech Interact, Matt Rygler, Matthew Krueger and Art Bykov examined what changes when AI can draw on a legal department's records and take the next step. A legal department can commission the right advice and still fail to bring it to bear on the next matter. The memo exists. The lawyer who needs it may not know to look for it. Matthew Krueger, Mitratech's senior director of AI for legal solutions and a former attorney, described that problem at Mitratech Interact 2026. An outside counsel memo on a changing tax risk could be relevant to hundreds of matters without belonging to any one of them. Its value may depend on someone remembering that the department paid for it. Without a way to bring that advice into an agent's context, the department is "hoping that particular attorney remembers," Krueger said. Otherwise, its relevance may become apparent only in discovery or after something goes wrong. The example gave substance to a discussion led by Matt Rygler, Mitratech Legal Solutions' vice president of strategy, with Krueger and Art Bykov, a senior sales engineer at iManage. Their subject was the Model Context Protocol, or MCP, through which compatible AI applications can use tools connected to systems such as TeamConnect and iManage. The practical question was how much of the department's knowledge - and how much authority to act - those connections should put within an agent's reach. The relationship between those systems was already established. iManage, which was named 2026 Mitratech Legal Partner of the Year at the event, integrates its document management platform with TeamConnect. The panel explored how agents could use information across the two systems and perform work with it. Rygler began by asking who was using MCP in a core legal department workflow. "Maybe one," he said. He followed with questions about proofs of concept and implementation plans. The responses suggested more interest than established use among those in the room. That made the discussion's distinction between a connection and a useful application particularly relevant. "Everybody's going to sell you on I have an MCP connector," Krueger said, including Mitratech. "But do you need it? Is it going to help you, or is it noisy?" Knowledge beyond the matter Bykov described the limits of treating the matter management system as the complete record of legal's work. Some advice, correspondence and documents sit outside any particular matter or project. Much of that material ends up in iManage. His customers were already choosing AI tools and then asking how to connect them to their documents. "Do you have MCP?" was the question, Bykov said. He named Harvey, Legora and Aries among the tools customers brought to the conversation. Their demand was also for governance: control over which models and systems could reach into iManage and use its content. Connecting the systems could allow an agent to draw on both: the matter record in TeamConnect and, in Bykov's example, a regulatory issue discussed in documents and emails with outside counsel. Krueger's advisory memo illustrated the further possibility of applying knowledge acquired for one purpose to work elsewhere in the department. The next step extends beyond retrieval. Krueger described an agent asked to summarize a matter from three months of outside counsel correspondence. With appropriate connections, it could find the relevant emails, prepare a summary and then save it as a matter note or send it to the general counsel. "It can take that next step," he said. The interaction becomes "more like assigning a task to someone else on your team." Krueger said Mitratech's Aries agent used an internally built MCP connection to TeamConnect, with customer access to that connection described as a future step. The session did not establish its availability date. iManage separately documents an MCP Server through which compatible clients can retrieve information and perform permitted tasks in its applications. Rygler stressed the need for a foundational system of record and system of action in view of the security concerns. He also pressed the panel on how MCP related to existing integration methods. For a legal department, retrieving a record, deciding what to do and executing the decision are separate parts of the work. They need not all be assigned to the model. Where the model's discretion ends Asked by Rygler whether MCP would replace application programming interfaces, or APIs, Krueger answered no. MCP tools can use APIs underneath; they also give models descriptions of the operations available and the circumstances in which to use them. The choice of operations is consequential. Krueger described an agent told to clean up matters. If deletion is available, it might interpret the assignment in a way the department never intended. Exposing a closure operation while withholding deletion restricts what it can do. That restriction does not establish whether it will select the right matter or correctly interpret the instruction. "Agents sometimes take actions that you don't want them to," he said. "If that happens to be delete this matter, that's a real problem." Bykov contrasted model-directed work with a process whose requirements are already known. When a matter created in TeamConnect must also exist in iManage, the metadata, security settings and mapping can be predetermined. He described APIs as suitable for that structured process, and MCP as useful for research and processing directed by a model. A department can combine the approaches. A tool exposed through MCP can execute a fixed sequence of API calls, leaving the model to decide when to request it. That keeps the individual steps in conventional software rather than asking the agent to reconstruct the process each time. Krueger's spend example showed the economic implication. To answer a question about a firm's spending on a matter, down to the attorney, an agent might otherwise have to identify the firm and its attorneys, retrieve invoices and filter the results. Each successive interaction consumes tokens as the model directs the work and reads the information returned. A purpose-built tool could perform that sequence behind a single request. Whether it reduced cost would depend on its design and the information returned. The protocol provides a way to expose the tool; the implementation determines how much work the model must do. Access that is useful and defensible Rygler also asked where organizations were moving too quickly. Bykov identified two decisions: removing human review and granting excessive access. Krueger said TeamConnect's restrictions must follow the user through an MCP connection. An attorney barred from a matter cannot acquire access by asking an agent to retrieve it. A connection that bypasses that restriction would undermine the department's existing controls. Krueger described the additional layer of oversight as a single door through which the agent passes: a place to track what it accessed and what came back. The available tools limit its operations; the record of their use helps show what it actually did. He warned that accidental exposure of legal information could compromise privilege, giving those controls consequences beyond a failed software task. iManage's documentation says its MCP Server maintains existing security policies, permissions and audit trails, and lets users limit the connectors and tools available to a client or session. Those controls govern access and activity. They do not establish that a model's interpretation of the material is correct. "Getting your house in order before you start overlaying these AI solutions is quite important," Bykov said. His account also complicated the familiar prescription to tighten permissions before introducing AI. Some customers, he said, had restricted information so heavily that institutional knowledge went unused. Others had left content widely accessible internally and were introducing controls by practice area and level of access. The same preparatory work could therefore produce opposite decisions: opening access where restrictions prevented useful work and closing it where sensitive information had been left exposed. Krueger argued that the choice of connectors should follow an examination of what people repeatedly do. His example from private practice was time tracking: "It's how I get paid, but I don't get paid for doing it." Those tasks help identify where an agent might relieve work without displacing the judgment the lawyer is there to exercise. Bykov said customers frequently begin by asking for search. His response was to ask what else the technology could do to make their work easier. The advisory memo offers one answer: making advice the department already owns available at the moment it becomes relevant again. That possibility depends on more than finding the document. The requesting lawyer must be entitled to read it, the agent must have an appropriate tool to retrieve it, and any subsequent action must remain within the authority the department has granted. The connector puts the advice within reach. The decisions around it determine what happens next. Published October 27, 2026.

Candle AI
Oct 22nd, 2026
Candle AI joins the iManage Technology Partner Program to connect legal email workflows with trusted knowledge.

Candle AI joins the iManage Technology Partner Program to connect legal email workflows with trusted knowledge. The partnership aims to bring together Candle's intelligent email workflows and the trusted, governed iManage knowledge work platform, helping attorneys reduce administrative work and access relevant matter content from their inbox. By Sujith Jose, Co-founder & CEO October 2026: Candle AI is excited to announce that it has joined the iManage Technology Partner Program, marking an important step toward making everyday work more connected and efficient for law firms. iManage provides a trusted, governed foundation for knowledge work across law firms and legal teams. Through this partnership, Candle AI plans to connect its intelligent email workflows with iManage, helping attorneys access relevant information and streamline routine tasks while maintaining iManage as the system of record. Bringing email workflows and trusted knowledge together. Email is where much of an attorney's work begins. Clients ask questions, documents are exchanged, decisions are made, and new tasks emerge from everyday conversations. iManage provides a secure, governed foundation for managing, protecting, and unlocking the value of a firm's documents, emails, and institutional knowledge. Through its partnership with iManage, Candle is working to bring these two worlds together. By bringing the information managed in the iManage platform closer to the conversations happening in email, Candle aims to reduce the need for attorneys to constantly switch between systems, search for relevant information, and manually complete administrative tasks. The result is a more connected experience where attorneys can focus on moving work forward instead of managing the tools around it. Less administrative work. More time for clients. The integration is designed to simplify everyday email workflows, including: * Automatic email filing: Identify the right matter and file relevant emails and attachments into the iManage platform with minimal manual effort. * Matter context in the inbox: Bring relevant documents and information from the iManage platform directly into the email experience, reducing the need to search across systems. * From email to action: Turn conversations into workflows so important work doesn't get lost in the inbox. These capabilities are designed to help attorneys spend less time on administrative work while allowing firms to get more value from their existing iManage investment. Making the tools law firms trust work better together. Law firms rely on iManage to manage their documents and institutional knowledge. Candle aims to build on that foundation by connecting this information to where attorneys spend much of their day: email. Rather than introducing another disconnected system, Candle aims to make the tools firms already use work better together. With relevant matter context available directly in the inbox and routine tasks handled automatically, attorneys can move more easily from communication to action. Together, Candle and iManage can help law firms create a more connected experience that reduces administrative work and makes it easier to get things done. Looking ahead. This partnership is an important milestone in Candle's vision of an intelligent workspace where email is more than a place for communication. It's where work gets done. Candle is excited to collaborate with iManage and bring these capabilities to law firms using its platform. Its mission remains simple: turn email into finished work. Email In. Work Done.

Kraft & Kennedy, Inc.
Oct 19th, 2026
iManage announces upcoming action required for continued integration with Adobe Acrobat and Reader.

iManage announces upcoming action required for continued integration with Adobe Acrobat and Reader. Adobe recently announced that Protected Mode will become mandatory for Adobe Acrobat and Reader starting in December 2026. After this change, the option to disable Protected Mode will no longer be available. All versions of iManage Work Desktop 10.10.3.35 and earlier currently require Protected Mode to be turned off. In November 2026, iManage will release a new version of Work Desktop 10.10.3 that will support Protected Mode being turned on in Adobe applications. When that version is released, it should be quickly tested and deployed prior to Adobe's planned change in December. Alternatively, to provide more time for iManage client testing, you can temporarily disable automatic updates for your Adobe applications, to prevent the December update from automatically installing. For on-premise environments, please note that Work Desktop 10.10.3 is officially compatible with Work Server 10.5.0 or later. For more details, please refer to the following article (a login to https://help.imanage.com is required): Stay connected.

iManage
Oct 12th, 2026
Why the iManage and Microsoft partnership matters more than ever at Ignite 2026.

Why the iManage and Microsoft partnership matters more than ever at Ignite 2026. Kevin Pardue Director, Strategic Alliances I spend most of my time at the intersection of iManage and Microsoft, and the conversations that stick with me right now in legal and professional services technology aren't about which AI model is fastest. They're about trust - whether an organization's knowledge work platform and its Microsoft estate can move together, under one set of controls, as AI becomes part of daily work. I'll be having that conversation at Microsoft Ignite, running November 17-20, 2026 at the Moscone Center in San Francisco, where iManage will be exhibiting. Find iManage Inc. in the Hub at booth 1728. The problem IT and compliance leaders keep raising. Every IT and compliance leader I talk with is wrestling with some version of the same problem, whether they sit inside a law firm, a financial services firm, or another professional services organization handling sensitive, regulated content. Microsoft 365 Copilot and the wider agent ecosystem are moving fast, and the business wants the productivity gains now. Client and matter content isn't ordinary content, though. It carries ethical walls, information barriers, retention obligations, and audit requirements that go well beyond general-purpose governance. Microsoft's security and compliance stack gives organizations a strong baseline, but the matter-level, need-to-know controls that law firms, financial services firms, and other regulated organizations rely on every day usually call for a purpose-built layer on top of it. Roll out Copilot broadly and you risk AI touching content it shouldn't. Hold it back and the organization loses the productivity case leadership was promised, while competitors who've solved the governance question pull ahead. Why "better together" isn't a slogan. This is where the iManage and Microsoft relationship actually delivers, and it's why I wanted to anchor this piece around Ignite. iManage is the knowledge work platform for financial services, professional services, and corporate legal teams across any regulated industry managing their most sensitive content in Microsoft 365. Built natively into Outlook, Teams, Office, and Purview, and running exclusively on Azure, iManage keeps client and matter work governed with ethical walls, information barriers, and full audit. It now gives Copilot and Microsoft 365 Copilot Cowork secure access to that content through the iManage MCP Server, so the same controls apply whether the work happens in iManage, in Microsoft 365, or through Copilot itself. For IT and innovation leaders, that distinction matters. The goal isn't AI potential - it's AI you can actually deploy at scale without a security exception process standing in the way. iManage supports more than 4,500 customers and over one million users across more than 80 countries, including 86 percent of the Global 100 law firms and 133 of the Fortune 500. Most of those organizations run on Microsoft 365 already, which is exactly the overlap iManage Inc. is here to talk about at Ignite. What's new, and why it matters now. Its recent launch of the next-generation iManage platform is the clearest expression yet of what "better together" looks like in practice. Now generally available, the next-gen platform brings AI natively into the flow of work instead of asking people to leave it. Context-aware capabilities let teams query a single document or an entire matter, build chronologies, and run review against approved playbooks without switching tools. Underpinning it is iManage Context Fabric(TM), the governed intelligence layer that connects documents, communications, parties, and relationships into the complete story of a matter, and extends into connected business systems too. It lets AI reason with real institutional context instead of guessing. Agent-optimized MCP means any MCP-connected AI tool, Copilot included, returns more relevant answers using fewer tokens, while every permission, ethical wall, and information barrier configured for that matter still applies to every AI action. None of this requires migrating content or ripping out what's already working. Administrators switch it on and apply the governance model they already run in iManage to how Microsoft 365 and Copilot interact with that content. Across a large share of the legal and professional services market, that's a straightforward extension of infrastructure already in place. What I want to talk about at Ignite. Ignite draws the people actually responsible for making enterprise AI work day to day: architects, IT decision-makers, and partners trying to move past pilots into scaled, governed deployment. That's the audience iManage and Microsoft built this platform for, and the conversation I want to have with you in San Francisco. If you're an IT or innovation leader at a law firm, a financial services firm, or any other regulated organization, and you're trying to work out how to give people the benefits of Copilot and agentic AI without losing control of your most sensitive content, come find me. I want to hear about the governance questions that are still open for you, and about the Copilot pilot that stalled because legal said no - that's usually where the real conversation starts. Find iManage Inc. at Ignite. iManage will be in the Hub at Microsoft Ignite 2026, November 17-20 in San Francisco. Find the team at booth 1728 to see the next-gen iManage platform running on Azure and connected into Microsoft 365 Copilot, or just to talk through what governed AI adoption looks like for your organization. Register for Microsoft Ignite if you haven't already, and read more on the next-gen iManage platform before you come find iManage Inc.. See you in San Francisco. Kevin Pardue Director, Strategic Alliances Kevin Pardue is Director, Strategic Alliances at iManage. A channel and alliances executive with more than 20 years of sales experience, he helps partners grow and succeed. 12 Oct 2026

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