InCharge Energy has raised $46 million in a strategic investment led by S2G Investments, with participation from QIC. The funding will support the company's expansion beyond EV charging into broader energy solutions, including electrical infrastructure and distributed energy resources. InCharge operates one of North America's largest multi-brand EV charger service networks, managing over 30,000 assets for fleets, school districts and municipalities. Its proprietary InControl software platform resolves roughly 80% of charger issues remotely and manages the entire energy infrastructure portfolio, including battery storage, solar and electrical distribution equipment. The investment will scale InCharge's national field services division, accelerate InControl platform development and support expansion into broader energy solutions. IMPROVED Corporate Finance served as financial adviser, whilst Gunderson Dettmer provided legal counsel.

Workhorse, InCharge Energy build unified support model for EV fleets. Workhorse and InCharge Energy will launch a joint customer support program in Q4 2026, giving commercial fleet operators one point of contact across vehicles, charging hardware, and software. Workhorse Group and InCharge Energy will launch a joint customer support program in the fourth quarter of 2026, giving commercial fleet operators a single point of contact for issues spanning vehicles, charging hardware, and software. The program operates under the Workhorse brand but draws on InCharge's field technicians, Support Operations Center, and software platform. It targets a recurring pain point for early fleet electrification: diagnosing whether a problem originates with the truck, the charger, or the systems connecting them. Highlights. * Service launches in Q4 2026 across North America, with a toll-free number distributed to Workhorse customers and dealers ahead of rollout * Tickets route to one of three destinations: a Workhorse regional field technician, an authorized dealer, or the relevant third-party hardware or software provider * Workhorse has delivered more than 1,100 vehicles to date, accumulating over 20 million real-world miles across customer fleets * Union City, Indiana plant has annual capacity of 5,000-plus vehicles on a single shift How the support model works. Specialists trained on Workhorse vehicles and the broader commercial EV ecosystem handle the initial assessment. From there, the ticket is routed based on the source of the issue. Vehicle problems go to a Workhorse regional field technician. Issues involving upfits or aftermarket components route to the customer's authorized Workhorse dealer. Anything tied to charging equipment, telematics, or other external hardware and software is handed to the relevant third-party provider. The single-call structure is designed to keep Workhorse aware of field issues regardless of where they ultimately resolve. That visibility matters for an OEM still scaling its installed base, where pattern recognition across early deliveries can shape engineering and service decisions. Why the diagnostic layer matters. Fleet electrification remains early enough that fault isolation is genuinely difficult. A vehicle that won't accept a charge could point to the truck's onboard charger, the charging hardware, the site's electrical infrastructure, a communications protocol mismatch, or a software setting on either side. Sorting that out without expertise on both sides of the connector typically means multiple vendor calls, finger-pointing, and downtime - the metric fleet operators care about most. InCharge brings hardware-and-software fluency across the charging side. The company has previously deployed its 19.2 kW Dual ICE-80A Level 2 charger for fleet applications and partnered with DLL on financing-and-maintenance bundles aimed at lowering total cost of ownership. The Workhorse arrangement extends that service-and-maintenance posture to vehicle-side troubleshooting under another OEM's brand - a model uncommon in commercial EV. Executive commentary. Scott Griffith, CEO of Workhorse, said: "Major fleet operators expect not only a great truck, but OEM-grade customer service. This partnership is a direct response to that expectation. We're putting it in place now so we can scale it in concert with our growth, ensuring our customers never feel a gap." Griffith added that the company projects significant growth in deployed Workhorse vehicles by year-end 2026 based on deals announced earlier in the year. Rich Mohr, CEO of InCharge Energy, said: "Fleet operators don't need another call center: they need expertise and accountability. Our team brings together people, platforms, and operations into one coordinated model. By powering Workhorse customer support with our field technicians, Support Operations Center, and an advanced software platform, we're helping customers move past complexity and get back to operating their fleets." Context for fleet operators. Commercial EV adoption has produced a fragmented support landscape, with fleet managers often coordinating across separate vendors for vehicles, depot charging, networked software, and energy services. Recent industry moves - including Octopus Energy's Octopus Fleet platform consolidating UK fleet charging services and EO Charging's Genius Fleet lifecycle service - point to consolidation as a competitive answer. The Workhorse-InCharge model differs in pairing an OEM directly with a charging-and-services provider rather than bundling under a single vendor's roof. For Workhorse, scaling support before delivery volumes climb addresses a well-known weakness in commercial EV: fleets that pilot a handful of trucks may tolerate vendor coordination, but those scaling to dozens or hundreds will not. The EV Report. The EV Report is a digital platform dedicated to the global electric vehicle industry. It is a product of Hagman Media Group, and its mission is to inform, engage, and connect industry professionals and EV enthusiasts with relevant news and insights.

Mack doubles battery-electric infrastructure program size. ABM, Lane Valente Industries join program. Staff Reporter The MD Electric is available in Class 6 and Class 7 ratings and was introduced in March 2023. (Mack Trucks) May 4, 2026 5:05 PM, EDT Key takeaways: LAS VEGAS - Mack Trucks is doubling its network of electrification infrastructure service providers for fleets operating its MD Electric and LR Electric models, the Volvo Group division said May 4. ABM and Lane Valente Industries will join InCharge Energy and Heliox as turnkey solutions providers supporting Mack's battery-electric models, the truck maker said at the 2026 Advanced Clean Transportation Expo. The program involves site assessment, engineering and design, permitting, utility coordination, equipment procurement, installation and ongoing maintenance. ABM's eMobility solutions team has installed more than 30,000 EV charging ports nationwide and offers end-to-end fleet electrification services. Lane Valente Industries is a facility maintenance, construction and energy solutions provider. The company's electric vehicle charging station infrastructure division is more than 15 years old and has supported the deployment of over 20,000 charging ports across the U.S. and Canada. "Charging infrastructure continues to be one of the most significant barriers to commercial EV adoption, and Mack is committed to removing that hurdle for our customers," said Ryan Saba, e-mobility energy solutions manager at Mack. "By expanding the turnkey solutions program with ABM and Lane Valente, we're giving fleets access to experienced, full-service providers that can manage the entire infrastructure process - from site assessment through long-term maintenance - so our customers can focus on running their operations," he added. The LR Electric, a refuse truck, was Mack's first battery-electric model. It was unveiled in March 2022. The MD Electric is available in Class 6 and Class 7 ratings and was introduced in March 2023. Its diesel-powered MD sibling was introduced in 2020, after Mack Trucks' nearly two-decade absence from the medium-duty market. Mack launched ElectriFi Subscription, a usage-based leasing option for the MD Electric truck, in October 2023 to boost demand. "The commercial EV market is at a critical inflection point, where fleets are moving from early pilots to scaled deployment," said Nick Angeramov, vice president of energy services at Lane Valente Industries. "Our inclusion in Mack Trucks' program allows us to meet that moment alongside an OEM that understands both the operational realities of its customers and the complexities of electrification." Mack revealed plans to offer an electric version of its flagship Pioneer over-the-road tractor at the 2025 Advanced Clean Transportation Expo. Mack unveiled the Pioneer in April 2025. The tractor is part of Volvo Group's ambitions to increase its share of the North American heavy-duty truck market to 25% by 2030.