Incident IQ

Incident IQ

Asset management platform for K-12 schools

About Incident IQ

Simplify's Rating
Why Incident IQ is rated
B
Rated C on Competitive Edge
Rated B on Growth Potential
Rated A on Rating Differentiation

Industries

Enterprise Software

Education

Company Size

51-200

Company Stage

Growth Equity (Venture Capital)

Total Funding

N/A

Headquarters

Atlanta, Georgia

Founded

2016

Overview

Incident IQ provides a support and asset management platform specifically designed for K-12 educational institutions. The platform helps schools manage their technology assets, including devices like Chromebooks and various educational software applications. It allows IT staff to submit and manage support tickets, track assets, and integrate different applications for improved functionality. For example, it can securely sync student information and payment data, facilitating better communication between district systems. Incident IQ operates in the growing EdTech sector, focusing on the needs of school districts. Its subscription-based business model offers schools access to the platform and additional modules for building and event management, creating multiple revenue streams. The goal of Incident IQ is to streamline technology management and support processes in schools, making it easier for educators to focus on teaching.

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Simplify's Take

What believers are saying

  • Partnership with Level Access enhances digital accessibility, meeting WCAG standards.
  • Strategic investment from Cove Hill Partners supports accelerated growth and innovation.
  • User-centric enhancements and certification programs improve user experience and adoption.

What critics are saying

  • Increased competition from similar EdTech solutions may erode market share.
  • Rapid technological changes require constant updates, straining resources.
  • Economic downturns could reduce school budgets, impacting subscription renewals.

What makes Incident IQ unique

  • Incident IQ specializes in K-12 workflow management, unlike general EdTech platforms.
  • The platform integrates smart lockers, enhancing IT problem resolution in schools.
  • Incident IQ offers unique event and facilities management solutions for school districts.

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Benefits

We facilitate whole-person growth where employees are able to develop personally as well as professionally.

We offer an energetic and collaborative environment, Everyone’s opinion matters!

We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!

We provide excellent work/life balance.

Company News

GlobeNewswire
May 30th, 2024
Incident IQ Partners with Level Access to Enhance Digital Accessibility

Atlanta, GA, May 30, 2024 (GLOBE NEWSWIRE) - Incident IQ, a leader in workflow management solutions for K-12 school districts, has partnered with Level Access, the leading digital accessibility solution provider, to ensure that the company's software meets or exceeds the standards set by the Web Content Accessibility Guidelines (WCAG).

Finsmes
Feb 9th, 2024
Incident IQ Receives Strategic Investment from Cove Hill Partners

Incident IQ receives strategic investment from Cove Hill Partners.

JMI
Feb 8th, 2024
Incident IQ to Accelerate Growth with Strategic Investment from Cove Hill Partners – JMI Equity

Cove Hill to join JMI Equity as Partners in Accelerating Growth for Leading K-12 Workflow Management Platform Atlanta, Georgia, Feb. 08, 2024 (GLOBE NEWSWIRE) — Incident IQ, the leading workflow management platform for K-12 school districts, announced today that Cove Hill Partners will... MORE

LocknCharge
Dec 19th, 2023
2. Smart Lockers allow students and teachers who are experiencing IT problems to get back to teaching and learning faster.

Moore Public Schools integrated their smart locker with Incident IQ via its pre-built integration.

Newswire
Nov 29th, 2023
Incident Iq Rolls Out An Array Of User-Centric Enhancements And A Comprehensive Certification Program For K-12 Districts

Incident IQ introduces new platform enhancements for better user experience. . .

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