Work Here?
incident.io
Work Here?
Incident management platform with Slack integration
incident.io
Work Here?
Incident management platform with Slack integration
Overview
Incident.io is a platform for incident management that helps teams coordinate and resolve outages. It integrates with Slack and other tools like Jira, Statuspage, and PagerDuty so teams can receive alerts, collaborate, assign roles, update incidents, and view all live incidents from one place. It automates learning from incidents with post-mortems, timelines, and an Insights dashboard to improve future products and team performance. Its goal is to reduce downtime, save engineering time, and boost client service and net revenue retention by centralizing incident response and learning.
About incident.io
Industries
Data & Analytics
Enterprise Software
Company Size
201-500
Company Stage
Series B
Total Funding
$95.4M
Headquarters
London, United Kingdom
Founded
2020
Get referred to incident.io
See people who can refer or advise you
Simplify's Take
What believers are saying
- April 2025 Series B raised $62 million at roughly $400 million valuation.
- The company reported 2,000-plus customers, including Netflix, Airbnb, Etsy, and Notion.
- July 2026 careers page listed 190 employees and 30-plus open roles, signaling expansion.
What critics are saying
- PagerDuty still owns switching inertia; incident.io’s 99.99% SLA highlights reliability anxiety.
- August 2026 status showed 99.88% uptime, undercutting the rescue-program promise.
- Broader AI incident tooling from PagerDuty and adjacent vendors compresses differentiation fast.
What makes incident.io unique
- Slack-native incident command center, with Jira, Statuspage, PagerDuty, and ServiceNow integrations.
- AI investigations now generate root-cause hypotheses in minutes, powered by Nexus.
- The May 2026 PagerDuty Rescue Program attacks migration friction with contract buyouts.
Help us improve and share your feedback! Did you find this helpful?
Funding
Total Funding
$95.4M
Above
Industry Average
Funded Over
3 Rounds
Insight Partners
Index VenturesIndustry standards
Benefits
Health Insurance
Generous parental leave
Unlimited Paid Time Off
Remote Work Options
401(k) Retirement Plan
401(k) Company Match
Growth & Insights and Company News
6 month growth
↑ 1%1 year growth
↑ 5%2 year growth
↓ -6%incident.io has launched the PagerDuty Rescue Program, offering automated migration, contract buyouts and a 99.99% uptime guarantee to companies switching from PagerDuty. The AI-powered incident management platform, used by over 2,000 companies including Netflix and Airbnb, aims to capitalise on frustration with PagerDuty's perceived lack of innovation. The programme includes contract buyouts offering up to one year of free service, white-glove migration support, and AI-first on-call capabilities that autonomously investigate alerts by correlating deployments, logs and past incidents. CEO Stephen Whitworth said PagerDuty "stopped innovating years ago" and customers stayed only because migration was difficult. Founded in 2021, incident.io has raised over $100 million from Insight Partners, Index Ventures and Point Nine Capital. The programme is available immediately to PagerDuty customers.
London property developers are experiencing increased demand for premium office space from artificial intelligence companies. Helical Plc is leasing 20,000 square feet at its London building The Bower to Incident.io, an AI-powered incident management platform, citing a "resurgence of the tech occupier market" in a trading update Wednesday. The expansion of AI firms is driving demand for corporate campus space in the UK capital, providing a boost to property developers' outlook as the technology sector continues its rapid growth.
Dex, a London-based AI voice talent agent and ML recruitment matchmaking engine developer, raised $3.1M in pre-seed funding. The round was led by a16z speedrun and Concept Ventures, with participation from angel investors like Charlie Songhurst, Eric French, Nilan Peiris, and Stephen Whitworth. The funds will be used for product development and international expansion.
Incident.io has secured a $62 million Series B funding round, boosting its valuation to $400 million. The company specializes in AI Incident Management, crucial for maintaining IT resilience in the crypto and blockchain sectors. This investment highlights the importance of minimizing disruptions in digital services, especially in high-stakes environments like DeFi platforms and NFT marketplaces, where downtime can lead to lost transactions and security issues.
Incident.io has raised a $62 million Series B funding round, led by Insight, at an approximate $400 million valuation.
incident.io is Hiring for 18 Jobs on Simplify!
Find jobs on Simplify and start your career today
About incident.io
Industries
Data & Analytics
Enterprise Software
Company Size
201-500
Company Stage
Series B
Total Funding
$95.4M
Headquarters
London, United Kingdom
Founded
2020
incident.io is Hiring for 18 Jobs on Simplify!
Find jobs on Simplify and start your career today