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incident.io
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Incident management platform with Slack integration
incident.io
Work Here?
Incident management platform with Slack integration
Overview
Incident.io is a platform for incident management that helps teams coordinate and resolve outages. It integrates with Slack and other tools like Jira, Statuspage, and PagerDuty so teams can receive alerts, collaborate, assign roles, update incidents, and view all live incidents from one place. It automates learning from incidents with post-mortems, timelines, and an Insights dashboard to improve future products and team performance. Its goal is to reduce downtime, save engineering time, and boost client service and net revenue retention by centralizing incident response and learning.
About incident.io
Industries
Data & Analytics
Enterprise Software
Company Size
51-200
Company Stage
Series B
Total Funding
$95.4M
Headquarters
London, United Kingdom
Founded
2020
Simplify's Take
What believers are saying
- $62M Series B at $400M valuation funds AI agents and London/SF engineering expansion.
- AI SRE beta resolves incidents 5x faster with 90% fix accuracy for Netflix and Airbnb.
- Datadog and Sentry integrations auto-correlate issues and preemptively page engineers.
What critics are saying
- PagerDuty reclaims 20-30% poached customers via free AI upgrades in 6-12 months.
- FireHydrant erodes SMB share with free AI tools matching 90% accuracy in 12-18 months.
- EU AI Directive fines 99.99% uptime claims due to incomplete logs in 3-6 months.
What makes incident.io unique
- incident.io manages incidents natively inside Slack with automated timelines and AI summaries.
- Private Incidents restrict access for sensitive issues like SOC 2 and HIPAA compliance.
- PagerDuty Rescue Program buys out contracts with 99.99% uptime guarantee.
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Funding
Total Funding
$95.4M
Above
Industry Average
Funded Over
3 Rounds
Insight Partners
Index VenturesIndustry standards
Benefits
Health Insurance
Generous parental leave
Unlimited Paid Time Off
Remote Work Options
401(k) Retirement Plan
401(k) Company Match
Growth & Insights and Company News
6 month growth
↑ 5%1 year growth
↑ 3%2 year growth
↓ -4%Dex, a London-based AI voice talent agent and ML recruitment matchmaking engine developer, raised $3.1M in pre-seed funding. The round was led by a16z speedrun and Concept Ventures, with participation from angel investors like Charlie Songhurst, Eric French, Nilan Peiris, and Stephen Whitworth. The funds will be used for product development and international expansion.
Incident.io has secured a $62 million Series B funding round, boosting its valuation to $400 million. The company specializes in AI Incident Management, crucial for maintaining IT resilience in the crypto and blockchain sectors. This investment highlights the importance of minimizing disruptions in digital services, especially in high-stakes environments like DeFi platforms and NFT marketplaces, where downtime can lead to lost transactions and security issues.
Incident.io has raised a $62 million Series B funding round, led by Insight, at an approximate $400 million valuation.
Incident.io, founded by ex-Monzo engineers, raised $62 million to develop AI agents that assist in resolving software incidents. The platform, which has managed over 250,000 incidents, aims to transform incident management by using AI to automate tasks and recommend fixes. The funding will expand engineering teams in London and San Francisco and enhance global sales efforts. Incident.io is trusted by companies like Netflix and has raised over $96 million from investors like Insight Partners and Index Ventures.
Incident.io has raised $62 million at a $400 million valuation for its products that help IT teams move fast when things break.
incident.io is Hiring for 23 Jobs on Simplify!
Find jobs on Simplify and start your career today
About incident.io
Industries
Data & Analytics
Enterprise Software
Company Size
51-200
Company Stage
Series B
Total Funding
$95.4M
Headquarters
London, United Kingdom
Founded
2020
incident.io is Hiring for 23 Jobs on Simplify!
Find jobs on Simplify and start your career today