Overview

Included Health coordinates accessible healthcare and advocacy for underserved populations, offering primary care, behavioral health, therapy, psychiatry, and virtual care. Members access a unified platform with 24/7 on-demand care from dedicated providers, integrating primary and behavioral health with care guidance. It differentiates itself through care advocacy, integrated services for underserved groups, and partnerships with employers and consultants that aim for measurable clinical and financial outcomes. The goal is to improve the member experience, achieve better health outcomes, and lower costs for client organizations.

Simplify's Take

What believers are saying

• DispatchHealth partnership enables virtual-to-home care reducing emergency visits.
• Dot processed ten billion AI tokens, scaling with largest employers since 2025.
• AI tools empower clinicians for predictive recommendations and better outcomes.

What critics are saying

• Teladoc erodes virtual primary care share with superior AI in 6-12 months.
• Amazon One Medical diverts 20-30% enterprise clients in 12-18 months.
• CMS cuts virtual care reimbursements 25%, slashing margins in 6-12 months.

What makes Included Health unique

• Dot AI assistant integrates claims data with clinician oversight for personalized navigation.
• AI + EQ model combines technology and human expertise for whole-person care.
• Copay-first plan design centers PCP engagement with nationwide provider network.

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Funding

Total Funding

$347M

Above

Industry Average

Funded Over

6 Rounds

Notable Investors:

Greylock Partners

Notable Investors:

Greylock Partners

$175,000,000

Growth Equity VC

Sep 2020

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