Infinity Group named winner of Microsoft's 2026 CSP Copilot Partner Council Contest_. Customer Zero and AI innovation recognised by Microsoft Infinity Group is proud to announce that Infinity Group has been selected as a winner of the Microsoft 2026 CSP Copilot Partner Council Contest. This recognises its innovation, real-world AI adoption and commitment to helping organisations realise value from Microsoft Copilot. The contest celebrates partners that are leading the way in Copilot adoption, customer success and AI innovation. As part of the recognition, Infinity Group has been invited to attend a special Microsoft readiness event at the Microsoft Campus in Times Square, New York City. Its winning submission. Its submission centred on two areas that demonstrate how Infinity Group is turning AI ambition into tangible business outcomes. Customer Zero and driving AI transformation. The first was its Customer Zero journey, where Infinity Group undertook its own digital transformation before asking customers to do the same. Through Customer Zero, Infinity Group modernised its operations, consolidated systems, improved its data foundations and embedded Microsoft Copilot across the organisation to create a scalable, AI-ready operating model. The programme has become a proven framework that now helps customers accelerate their own transformation journeys. AI Smart Assistant for Housing Associations. The second focused on its AI Smart Assistant for Housing Associations. This demonstrated how agentic AI and Microsoft technologies can help housing providers improve customer service, streamline operations and unlock greater visibility across resident interactions. Building on its experience in the housing sector, the solution shows how AI can be applied to real operational challenges while keeping people firmly at the centre of service delivery. Recognition built on experience. What makes this achievement particularly meaningful is that it validates an approach Infinity Group strongly believe in: using technology ourselves first, proving the outcomes and then helping customers achieve similar success. Through its Customer Zero programme, Infinity Group has learned first-hand what it takes to adopt AI, modernise processes and build the foundations required for long-term transformation. Those lessons now shape how Infinity Group help customers deploy Copilot, Microsoft Business Applications, Azure and agentic AI solutions across their organisations. "This recognition from Microsoft is a fantastic achievement for its team and reflects the approach Infinity Group has taken to AI adoption from day one. Rather than simply talking about transformation, Infinity Group has put ourselves through it. Its Customer Zero journey has enabled Infinity Group to understand the opportunities, challenges and practical realities of deploying AI at scale, while its work in sectors such as Housing demonstrates how these technologies can deliver meaningful outcomes in the real world. Winning the CSP Copilot Partner Council Contest is recognition of the innovation, expertise and commitment of its people, and reinforces its belief that the most valuable customer outcomes come from combining technology, experience and human insight." Rob Young, CEO, Infinity Group As Microsoft continues to help organisations embrace the next generation of AI-powered business operations, Infinity Group remains focused on helping customers move beyond experimentation and achieve measurable outcomes through Microsoft Copilot, agentic AI and modern business applications. Want to see how Infinity Group approached its own transformation and built the foundations for AI success? Visit the Customer Zero Hub.

Infinity Group achieves the 2026-2027 Microsoft AI Business Solutions Inner Circle award_. Infinity Group is honoured by Microsoft for achieving outstanding sales achievement and innovation. Infinity Group, a Microsoft partner specialising in business applications, AI, cloud, security and managed services, has been selected for this AI Business Solution's 2026-2027 Microsoft Inner Circle membership Participation within Microsoft's Inner Circle is based on sales achievements that place members within the top echelon of Microsoft's global AI Business Solutions partner network. Members are recognised for delivering valuable solutions that help organisations transform business operations and accelerate outcomes through Microsoft technologies. Inner Circle members are invited to the Inner Circle Summit in Spring 2027 as well as virtual meetings between September 2026 and June 2027, where they will have a unique opportunity to discuss strategy with Microsoft executives and fellow Inner Circle partners, while learning more about Microsoft's road maps and future plans, establish strong executive connections and collaborate on best practices. This marks Infinity Group's third consecutive year as a member of the Microsoft AI Business Solutions Inner Circle and follows a significant year of growth, innovation and customer impact. The business has continued to strengthen its reputation as a Microsoft-focused transformation partner by applying the same technologies internally that it recommends to customers through its Customer Zero programme. Over the past several years, Infinity Group has undertaken a large-scale transformation initiative to consolidate systems, simplify operations and create a single Microsoft platform spanning Microsoft Dynamics 365, Microsoft Dynamics 365 Business Central, Microsoft Power Platform, Microsoft Fabric, Microsoft 365 and Microsoft security technologies. This approach has enabled stronger data foundations, improved operational efficiency and created the conditions for responsible, scalable AI adoption. Most crucially, it has provided practical experience to implementation, governance and scaling of AI technology that is now being used to help client organisations create measurable value with Microsoft technology and innovation. The recognition follows another milestone achievement for Infinity Group after being named Microsoft Dynamics 365 Business Central Partner of the Year, reinforcing its continued commitment to helping organisations modernise operations and build strong foundations for future innovation. "Being named to Microsoft's Inner Circle for a third consecutive year is a reflection of the incredible work our people do every day and the trust our customers place in us," said Rob Young, CEO of Infinity Group. "Over the last few years, we've focused on becoming our own Customer Zero by running our business on Microsoft technologies, simplifying how we operate and proving what's possible with AI when it is built on strong foundations. Those experiences have directly informed how we help customers approach transformation, governance and AI adoption. As AI continues to reshape organisations, we believe real-world experience matters, and we are proud to share what we've learned to help customers achieve meaningful outcomes." "Inner Circle partners represent our top selling partners worldwide. But it is more than a sales recognition; it's a community of industry leaders who work closely with Microsoft to accelerate innovation, share experience and shape the future of AI-powered business transformation. The collaboration and commitment to customer success demonstrated by this community helps us advance the entire AI Business Solutions partner ecosystem around the world to deliver transformative business outcomes at scale," said Niels Jensen, Microsoft AI Business Solutions ERP Lead in Enterprise Partner Solutions. Through its continued investment in Microsoft technologies, AI innovation and customer transformation, Infinity Group remains focused on helping organisations simplify complexity, modernise operations and create lasting value from data, automation and artificial intelligence.

Infinity Group recognised as winner of 2025 Microsoft Dynamics 365 Business Central Partner of the Year. Infinity Group today announced it has won the Dynamics 365 Business Central 2025 Microsoft Partner of the Year Award. The company was honoured among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology. Rob Young, CEO of Infinity Group, said: "We are truly honoured to receive the 2025 Microsoft Dynamics 365 Business Central Partner of the Year Award. This recognition is a testament to the dedication and expertise of our team, as well as the trust our clients place in us to deliver innovative solutions that drive real business value. We look forward to continuing our partnership with Microsoft and empowering organisations to achieve more through technology." Tristan Shortland, Chief Technology Officer at Infinity Group added, "This accolade reflects our unwavering commitment to technological excellence and customer success. By leveraging the full capabilities of Microsoft Dynamics 365 Business Central, we can deliver tailored solutions that help our clients streamline operations and achieve sustainable growth. We are excited to continue innovating alongside Microsoft and supporting our customers on their digital transformation journeys." The Microsoft Partner of the Year Awards recognise Microsoft partners that have developed and delivered outstanding Microsoft Cloud applications, services, devices and AI innovation during the past year. Awards were classified in various categories, with honourees chosen from more than 4,600 nominations across the globe. Infinity Group was recognised for providing outstanding solutions and services in Dynamics 365 Business Central. The Microsoft Partner of the Year - Dynamics 365 Business Central award specifically acknowledges a partner who has demonstrated outstanding impact in delivering cloud-based ERP solutions using Dynamics 365 Business Central. Winning partners exemplify strong collaboration with Microsoft, scalable solution development, and a commitment to delivering measurable business outcomes through Business Central. Infinity Group's elevation from finalist in 2024 to the winner of the 2025 Microsoft Dynamics 365 Business Central Partner of the Year Award highlights a year of strategic momentum. The acquisition of BamBoom Cloud's customer base via Pax8 expanded its Business Central footprint from 300 to 540 customers, fuelling the success of its BC Quick solution for rapid ERP deployment. By embedding partners like Pax8 throughout its delivery model and preparing to enter the Pax8 agent marketplace, Infinity Group has accelerated efficiency, refined its licensing strategy, and achieved 80% Y-O-Y growth, alongside a 60% increase in Copilot adoption. This recognition reflects the company's commitment to delivering impactful solutions across industries, including for a leading washing machine provider. "Congratulations to all the winners and finalists of the 2025 Microsoft Partner of the Year Awards, said Nicole Dezen, Chief Partner Officer and Corporate Vice President at Microsoft. This year, our partners harnessed the transformative power of Microsoft's Cloud and AI platforms to deliver transformative solutions that redefine the boundaries of innovation. The energy and ingenuity across our ecosystem continue to inspire us. The 2025 honorees exemplify what's possible when technology and vision unite to empower customers around the world."