InstantScripts

InstantScripts

Telehealth platform delivering prescriptions and care

Overview

InstantScripts is a telehealth service in Australia that lets people access medical care online through website or mobile app. Patients can consult registered doctors, get online prescriptions, medical certificates, and pathology requests, with medications delivered to their home. The platform uses a fee-for-service model for consultations, prescriptions, and certificates, offering end-to-end digital care for common, non-emergency needs. Its goal is to make it easier and faster for Australians to obtain medical advice and medications online, reducing the friction of traditional in-person visits.

About InstantScripts

Simplify's Rating
Why InstantScripts is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Consumer Software

Healthcare

Company Size

51-200

Company Stage

Acquired

Total Funding

$10.3M

Headquarters

Melbourne, Australia

Founded

2018

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Simplify's Take

What believers are saying

  • March 2026 milestones showed three million users and ten million services delivered.
  • Wesfarmers bought InstantScripts in July 2024, signaling long-term strategic support.
  • Wesfarmers Health’s telehealth code of practice supports trust during tightening regulation.

What critics are saying

  • TGA settlement followed 45 notices and forced website restraint through June 2025.
  • HotDoc, Healthdirect, Hola Health, and Medmate squeeze traffic and pricing across Australia.
  • A prescription-advertising crackdown would gut its consumer acquisition funnel and threaten survival.

What makes InstantScripts unique

  • 24/7 Australian-registered doctors deliver prescriptions, pathology requests, and certificates outside normal GP hours.
  • My Health Record integration streamlines medication records and pharmacy handoff.
  • Wesfarmers Health backs InstantScripts with pharmacy reach and retail distribution.

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Funding

Total Funding

$10.3M

Above

Industry Average

Funded Over

5 Rounds

Acquisition funding comparison data is currently unavailable. We're working to provide this information soon!
Acquisition Funding Comparison
Coming Soon

Benefits

Flexible Work Hours

Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

-5%
Campaign Brief
Nov 21st, 2024
InstantScripts launches new national campaign with a lot of heart via Helsinki Agency

Following the success of its initial launch campaign, InstantScripts has once again partnered with Helsinki Agency to roll out a new, emotionally driven campaign aimed at solidifying InstantScripts as a trusted, 24/7 healthcare solution.

ChannelNews
Jun 13th, 2023
Wesfarmers Buys InstantScripts For $135m – channelnews

Wesfarmers is bolstering its health offering by buying telehealth start-up InstantScripts for $135 million.

Bailador Technology Investments Limited
Aug 10th, 2022
Bailador invested into InstantScripts Pty in $2M on Oct 1st 21'.

Healthtech startup InstantScripts has received another $5 million investment from ASX-listed venture fund Bailador Technology Investments.

Startup Daily
Aug 8th, 2022
Healthtech startup InstantScripts sees valuation jump 10% as Bailador chips in another $5 million

InstantScripts’ revenue has grown over 120% year-on-year and it now has more than 500,000 users registered on the platform

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