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Interface Systems

Managed network and security for multi-location

Overview

Interface Systems provides managed network, business voice, PCI compliance, and security solutions for multi-location consumer-facing businesses. Its modular turnkey services deliver secure connectivity and integrated video surveillance using NVRs and VMS, with interactive remote monitoring; revenue comes from subscriptions and one-time installations. The focus on franchises and other multi-location operators sets it apart, combining networking, security, PCI compliance, and video monitoring into scalable, customizable solutions. The goal is to help multi-location businesses run securely, stay compliant, and scale efficiently with centralized management of networks, security, and communications.

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About Interface Systems

Simplify's Rating
Why Interface Systems is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & AnalyticsEnterprise SoftwareCybersecurity

Company Size

501-1,000

Company Stage

Growth Equity (Venture Capital)

Total Funding

$199.6M

Headquarters

Maryland Heights, MO

Founded

1995

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What believers are saying

  • November 11, 2026 Retail Theft Incident Explorer reinforces Interface as a category authority.
  • July 22, 2026 Brivo partnership broadens cross-sell into access control modernization deals.
  • May 6, 2026 Digital Keys targets multi-location turnover pain with wallet-based credentials.

What critics are saying

  • CB Insights lists only $232.82 million raised; private-equity backing limits balance-sheet flexibility.
  • Hardware-agnostic integrations face commoditization from Brivo, DMP, and cloud-native security vendors.
  • If retail theft demand softens, recurring monitoring growth stalls and contract churn rises.

What makes Interface Systems unique

  • Interface bundles security, network, voice, and compliance under one invoice for multi-site operators.
  • Its U.S.-based iSOCs combine remote monitoring with installation, integration, and ongoing support.
  • Brivo integration and Digital Keys deepen its cloud-managed access control stack.

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Funding

Total Funding

$199.6M

Above

Industry Average

Funded Over

3 Rounds

Growth Equity VC funding comparison data is currently unavailable. We're working to provide this information soon!
Growth Equity VC Funding Comparison Coming Soon

Benefits

  • Paid Vacation
  • Paid Sick Leave
  • Flexible Work Hours
  • Employee Referral Bonus

Company News

Associated Press
Nov 11th, 2026
Interface Systems launches free database of 1,120 retail theft incidents

Interface Systems, a St. Louis-based provider of AI-powered security and remote video monitoring, launched a free Retail Theft Incident Explorer on November 11, 2026. The searchable database covers 1,120 publicly reported retail thefts from October 1, 2025 to September 30, 2026. Users can filter cases by store type, crime method, state, city, and time of day where available. Every record links to its source. Nearly two-thirds of incidents (63.8%) lack a reported dollar amount. Single-person shoplifting accounts for 33.1% of cases, organized group theft for 24.9%, and robbery for 20.4%. Police reported an arrest in 66.2% of incidents. The company says the data is not a representative sample of all retail theft. It plans to update the database every quarter.

GlobeNewswire
Nov 11th, 2026
Interface Systems launches Retail Theft Incident Explorer, analyzing 1,120 publicly reported cases.

Interface Systems launches Retail Theft Incident Explorer, analyzing 1,120 publicly reported cases. Free searchable database highlights theft methods, incident locations, and gaps in reported losses; nearly two-thirds of incidents include no dollar amount. St. Louis, MO, Nov. 11, 2026 (GLOBE NEWSWIRE) - Interface Systems, a leading provider of AI-powered security and expert remote video monitoring for restaurants, retailers, and commercial businesses, today launched its free Retail Theft Incident Explorer, a searchable database designed to help retailers, journalists, researchers, and policymakers examine publicly documented retail theft. The Explorer brings together 1,120 incidents drawn from news reports and law enforcement announcements, covering incidents from 1st October 2025 through 30th September 2026. Users can filter records by store type, method of crime, time of day where available, state, and city. Retail security teams can use these filters to examine similar incidents, while journalists and researchers can locate cases and source material for further investigation. Key Findings * Loss information is frequently missing: Nearly two-thirds of incidents (63.8%) lack a reported dollar amount, making it difficult to assess the financial impact of individual cases. * Exact loss figures are far smaller than estimated ones: The median loss of all reported events where the exact dollar amount is quoted is $485. When the report says "about" or "more than," the median is $4,000. * Single-person shoplifting and organized group theft stand out: Single-person shoplifting accounts for 371 incidents (33.1%), and organized group theft makes up 279 (24.9%). Robbery adds another 229 cases (20.4%), while after-hours break-ins account for 150 (13.4%). * General merchandise and discount stores seem to be prime targets: These stores account for 307 incidents in the database (27.4%). * Arrests are frequently documented: An arrest was reported in 742 incidents (66.2%) of the collection. An arrest does not establish a conviction or final case outcome. These findings describe the collection rather than national theft prevalence, state crime rankings, or a national retail theft arrest rate. "Understanding retail theft trends is essential to helping businesses better protect their employees, customers, and assets. While many incidents go unreported, those that are documented provide valuable insight into emerging patterns, operational risks, and opportunities to strengthen loss prevention strategies," said Tyson Johns, SVP of Security Operations at Interface Systems. "We built the Explorer to make publicly reported cases easier to examine, compare, and verify. Every record links to its source, giving retailers, journalists, and policymakers a clearer view of what is documented and where important questions remain." The Retail Theft Incident Explorer is available free at https://interfacesystems.com/retail-theft-incident-explorer/. Interface plans to update the database every quarter. About the Data Sources include news reports, police and sheriff press releases, state attorney general announcements, and municipal crime blotters. The collection covers incidents from October 1, 2025 through September 30, 2026. To qualify, a source must identify a retail store location and describe a theft committed by someone from outside the business. Employee theft is excluded. Duplicate coverage was consolidated using a store-location-and-date rule. The database is not a representative sample of all retail theft. Its composition depends on which incidents were publicly documented and identified during collection. Missing information indicates that a detail was not reported in the source reviewed. About Interface Systems Interface Systems combines AI-powered technologies with expert remote video monitoring by trained intervention specialists from its U.S.-based Interactive Security Operations Center (iSOC). The company's solutions span interactive remote video monitoring, managed alarms and access control, video intelligence, and managed network and voice services. Interface enables leading restaurants, retailers, and commercial businesses to deter crime, optimize security operations, and protect people and assets at scale.

SourceSecurity.com
Jul 23rd, 2026
Interface Systems enhances access control solutions.

Interface Systems enhances access control solutions. 23 Jul 2026 Quick Read Summary is AI-generated, newsdesk-reviewed * Interface Systems adds Brivo to enhance its managed access control solutions portfolio. * Brivo's cloud-native platform simplifies administration across multiple locations for greater efficiency. * Partnership aims to modernise security infrastructure and improve businesses' operational efficiency. Interface Systems has unveiled a new addition to its managed access control offerings by integrating Brivo's solutions into its portfolio. This move enhances Interface's range of AI-driven security and remote video monitoring services, specifically targeting the needs of restaurants, retailers, and commercial enterprises. The comprehensive access control package now includes solution design, system integration, professional installation, and continuous technical support. As the adoption of cloud-based security technologies rises, businesses are increasingly demanding access control systems that streamline administration across multiple sites and bolster operational efficiency. Modernising security infrastructure. Brivo's cloud-based platform offers organisations the capability to manage user identities, physical and mobile credentials, scheduling, and door activity from a singular interface, allowing for real-time oversight. When paired with Interface's Interactive Security Operations Centers (iSOCs) based in the U.S., this partnership provides a unified approach to facility security management across various locations. Brivo's cloud-based platform offers organisations the capability to manage user identities Sean Foley, Chief Revenue Officer at Interface Systems, commented, "Our customers want security solutions that can scale alongside their business and are easy to manage. Adding Brivo to our managed access control portfolio gives organisations another proven option for modernising their security infrastructure while continuing to benefit from Interface's expertise in system design, deployment, integration, and ongoing support." Improving operational efficiency. John Szczygiel, COO of Brivo, expressed enthusiasm about the partnership, stating, "We're pleased to welcome Interface to our growing partner ecosystem. Their nationwide reach and deep expertise serving restaurants, retail, and commercial businesses make them an ideal partner. Together, we'll enable organisations to strengthen security, improve operational efficiency, and deliver exceptional experiences across some of the most dynamic industries in the market." Decision-makers in the restaurant, retail, and commercial sectors who are considering a review of their access control strategies can arrange a free security assessment to find the most appropriate managed access control solution for their needs here.

Security Today
May 6th, 2026
Interface Systems launches mobile credentials for access control.

Interface Systems launches mobile credentials for access control. Multi-location businesses can now replace physical keys and fobs with secure digital credentials stored in smartphone wallets. Interface Systems, a provider of security and video monitoring services, announced Wednesday, May 06, the launch of Digital Keys, a mobile credential system for Digital Monitoring Products access control hardware. The system allows administrators to issue, update, schedule and revoke credentials remotely through the DMP Virtual Keypad application. Credentials can be sent by text or email and stored in Apple Wallet or Google Wallet without requiring a separate app, the company said. Users tap a smartphone or smartwatch against a reader using Near Field Communication technology, the same standard used in contactless payments. Interface said the credentials can function even if a phone's battery is low. The product supports multi-technology readers that work with NFC credentials, existing cards and fobs. When paired with video surveillance, it links credential use to recorded footage, according to the company. "Retailers, restaurant operators and commercial businesses need access control that keeps pace with employee turnover, distributed locations and evolving security expectations," said Steve Womer, senior vice president of product at Interface Systems. "Digital Keys gives them a practical way to reduce dependence on physical credentials while improving control over who can access each location." The solution is available to customers using DMP access control systems.

Bubble Agency
Apr 30th, 2026
Interface Systems to showcase ai-powered security and Video intelligence for Car Wash operators at The Car Wash Show 2026.

Interface Systems to showcase ai-powered security and Video intelligence for Car Wash operators at The Car Wash Show 2026. Interface Systems, a leading provider of AI-powered security and expert remote video monitoring for car washes, restaurants, retailers, and commercial businesses, will exhibit at The Car Wash Show 2026 (Booth 3027, May 11-13 at the Music City Center in Nashville). Interface will demonstrate Virtual Perimeter Guard and Video Analytics, two solutions that address the priorities operators raise most often: reducing after-hours incident risk and strengthening defense against false claims. Interface also offers car wash operators a fully managed network and voice solutions, video-verified alarm monitoring, and video management systems to keep sites running reliably across every location. Car Wash Exposure Express car wash locations sit unmanned for 10 to 14 hours every night. High-value tunnel equipment, unattended payment kiosks, and open pad-site perimeters accentuate risks that traditional camera systems only record but don't react to. Operators also face a rising volume of slip-and-fall, tunnel collision, and pre-existing damage claims that are expensive to settle without clear, timestamped video evidence. As multi-site operators continue to grow through acquisition, many inherit a patchwork of legacy security hardware, inconsistent network infrastructure, and fragmented vendor relationships across newly acquired locations. Having a single partner that can standardize security, video intelligence, and network connectivity across the entire portfolio helps operators move faster, reduce complexity, and lower operating costs. What Interface Will Demonstrate at Booth 3027 Virtual Perimeter Guard: Reduce After-Hours Risk. Virtual Perimeter Guard uses autonomous AI-powered detection to identify people and vehicles in restricted zones after hours and immediately issues automated voice-down warnings backed by strobe lights. When threats persist, the system escalates to trained intervention specialists at Interface's US-based Interactive Security Operations Centers (iSOCs), who respond in real time and coordinate with law enforcement when needed. Across its customer portfolio, Interface resolves 96% of perimeter threats through this layered approach without requiring police dispatch. Video Analytics: Strengthen Claim Defense. Interface Video Analytics captures timestamped footage at every stage of the customer journey, from entry to tunnel to vacuum stations, giving operators the documentation they need when claims arise. The system tracks throughput, measures dwell times, flags tunnel collisions, and records pre-existing vehicle damage at entry. All insights come from security cameras, often already installed at each location. "Car wash operators tell us the same three things: reduce risk, defend claims, keep sites running smoothly," said Sean Foley, Chief Revenue Officer at Interface Systems. "Virtual Perimeter Guard stops threats before damage is done, and Video Analytics gives operators the timestamped documentation they need to respond to any claim with confidence. What sets Interface apart is that we deliver security, video intelligence, and fully managed network and voice under one platform with one invoice. For operators that are growing through acquisition and inheriting different systems at every site, this single-partner model eliminates complexity and gets new locations protected faster." Attendees can visit Booth 3027 for a live walkthrough or schedule a meeting in advance. Operators who cannot attend the show can request a complimentary consultation at interfacesystems.com/free-consultation. For more on how Interface supports car wash operators, visit interfacesystems.com/car-wash. About Interface Systems Interface Systems combines AI-powered technologies with expert remote video monitoring by trained intervention specialists from its US-based Interactive Security Operations Centers (iSOCs). The company's solutions span interactive remote video monitoring, managed alarms and access control, video intelligence, and managed network and voice services. Interface enables leading car washes, restaurants, retailers, and commercial businesses to deter crime, optimize security operations, and protect people and assets at scale. Media Contacts Véronique Froment +1 603-537-9248 Kim Velasco +1 760-587-9916

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