Overview
Interweave offers transformational leadership consulting led by Kimberly Mitchell to help organizations reconnect employees, revitalize customer relationships, refresh culture, and reinvent processes. The approach uses coaching and behavior-change work centered on six WOW principles, drawing on more than 30 years in the call center industry and a background in servant leadership. The service works by guiding leaders through targeted development and organizational-change initiatives to embed WOW moments into daily work, with the aim of improving performance. Differences from competitors include deep call-center industry experience, a practical focus on changing everyday behaviors, and personalized coaching from a seasoned consultant. The overall goal is to help organizations achieve higher results by turning WOW moments into a lasting part of how work is done.
Work here?Claim your company
Simplify's take
What believers are saying
- Dorset added 800,000 people, pushing Interweave past 10 million covered across seven regions.
- July 2026 South Yorkshire accessed 31,772 records, up 17 percent month over month.
- Recent releases improved reliability, loading, and TPP/GP Connect access in production.
What critics are saying
- Interweave depends on NHS regional approvals; one stalled ICS blocks adoption and revenue.
- The NHS-owned model limits pricing power and ties growth to public budgets.
- Epic and TPP displace shared-record usage when hospitals embed their own portals by 2027.
What makes Interweave unique
- NHS-owned, open-source Interweave runs shared care records for seven regions and 10 million people.
- Humber Teaching NHS Foundation Trust delivers it in-house, keeping product and safety decisions local.
- October 2026 Dorset integration extends one architecture across hospital, ambulance, GP, and 111 data.
Help us improve and share your feedback! Did you find this helpful?