Jalasoft's Angie Navia shares lessons on AI adoption in Unite.AI. Angie Navia from Jalasoft's AI Practice Group shares lessons from building an internal AI chatbot in a thought leadership article published in Unite.AI. Humanly Reviewed by Jalasoft announced today that Angie Navia, Full-Stack Developer and member of Jalasoft's AI Practice Group, has published a thought leadership article in Unite.AI, a leading global publication covering artificial intelligence and emerging technologies. The article, titled "Technology Alone Does Not Guarantee Adoption: Lessons from Building an Internal AI Chatbot," explores a real-world engineering experience building an internal AI chatbot designed to help users navigate a new enterprise application. The piece examines the technical architecture behind the system and the deeper lesson that emerged: successful AI adoption depends as much on interaction design and user expectations as it does on the underlying technology. "From an engineering standpoint, the system performed well," Navia explains in the article. "But it lacked intentional interaction design. Building conversational AI is not only a technical challenge. It is also an interaction design challenge." The article also highlights key technical and operational lessons from the project, including: * Strategies to reduce hallucinations using embedding-based document retrieval * The complexity of managing conversation history and token limits * Challenges related to multilingual AI performance * The importance of clearly defining the scope and capabilities of AI agents * How user expectations can evolve beyond the system's intended role These insights contribute to a growing conversation across the industry about the gap between AI experimentation and real organizational adoption. "At Jalasoft, our engineers are constantly exploring how AI technologies can be applied responsibly and effectively in real-world software environments," said a representative of Jalasoft's AI Practice Group. "Angie's article reflects the type of practical engineering insight our teams bring to clients building AI-enabled products and platforms." The article is part of Unite.AI's Thought Leaders series, which features perspectives from experts shaping the future of artificial intelligence. About Angie Navia. Angie Navia is a Full-Stack Developer at Jalasoft with more than five years of experience building production software applications and integrating AI capabilities into modern platforms. She has completed the IBM Generative AI for Software Developers Specialization and actively applies AI tools and techniques in her development workflow. About Jalasoft. Jalasoft is a nearshore software engineering company providing high-performing development teams to organizations across the United States and beyond. With more than two decades of experience and a proprietary talent development ecosystem, Jalasoft delivers scalable engineering capabilities across areas such as AI, software development, quality assurance, cloud, and data platforms.

Jalasoft accelerates global software engineering talent development and AI innovation. News provided by. HOUSTON, Dec. 10, 2025 /PRNewswire/ - Despite industry-wide challenges such as changes to H-1B visa fees and Section 174 regulations, Jalasoft demonstrated resilience, adapting its strategies to continue developing global software engineering talent. As Jalasoft approaches its 25th anniversary, 2025 stands out as a transformational year, marked by growth, innovation, and a commitment to helping the next generation of engineers and developers. * Outstanding Customer Satisfaction: Jalasoft achieved an impressive Net Promoter Score (NPS) of 80, underscoring the company's dedication to client success and service excellence. * Microsoft Solutions Partner Recognition: Jalasoft was recognized as a Microsoft Solutions Partner for Data & AI, highlighting its leadership in advanced technology solutions and cloud innovation. * Jala University Talent Pipeline: Through its partnership with Jala University, Jalasoft expanded opportunities for young software engineering talent, enrolling 361 new students in 2025. In total, 843 students are now receiving high-quality, no-cost education through a scholarship model. * AI Practice Group Launch: The company established its AI Practice Group to guide responsible adoption of generative AI, ensuring productivity, quality, security, and continuous learning across the organization. * Professional Community Engagement: Jalasoft became a member of the Sourcing Industry Group (SIG), joining a premier global association for sourcing, procurement, and risk professionals. In 2025, Jalasoft participated in major industry events, including: * MTLC: "When AI Becomes a Mandate" * MTLC: "The AI-Adapted Workforce - Change Management" * MTLC: "The AI-Adapted Workforce" * SIG Summit * Web Summit Lisbon * TAG's Chair Gala * Georgia Emerging Technology Summit Leadership and Talent Jalasoft welcomed new executive hires, including Lesley Mackie as Chief Marketing Officer and Celeste Anderson as Chief Revenue Officer, and expanded its Sales Development Representative (SDR) team. The company's Machine Learning solution is driving transformation in the construction industry, earning enthusiastic client feedback and recognition. Building on this success, Jalasoft is set to broaden its Managed Services division in 2026, further elevating its ability to deliver tailored, project-based solutions. This strategic expansion underscores the company's ongoing commitment to innovation and measurable client outcomes. About Jalasoft Jalasoft is one of South America's fastest-growing software technology companies, delivering high-quality nearshore engineering services that adapt to dynamic business needs. With expertise spanning end-to-end software development, AI, data, cloud, QA, and DevOps, supported by scalable solutions and a robust education-to-talent pipeline, Jalasoft helps companies innovate faster and deliver exceptional digital products. SOURCE Jalasoft