Warning as Belfast City Centre parking app stops processing payments. JustPark has warned that a problem with its cloud service provider means it cannot process payments. Drivers have been warned that an app that is used to pay for parking in Belfast City Centre cannot process payments. Article continues below JustPark has issued a warning to its users that due to an issue with its cloud service provider, it cannot take payments from customers. It has said that it cannot take payments via its app, website, telephone line or customer service team. Article continues below The application is used in order to pay for parking at a number of different locations in Belfast City Centre. It has offered some advice for customers about what to do in order to pay for parking and guidance and what to do if they receive a PCN. Article continues below 138205441747 JustPark said: "We're currently experiencing a service disruption affecting JustPark payments, following an outage at our cloud service provider. "Payments are currently unavailable through the app, website and automated telephone service. Our Customer Support team is also unable to take payments manually." Customers who have already parked have been asked to "make your parking payment as soon as the service is restored" and to make a note of: Article continues below 138205441846 We use your sign-up to provide content in ways you've consented to and improve our understanding of you. This may include adverts from us and third parties based on our knowledge of you. More info * Your parking location and location code, if available. * Your vehicle registration. * The time you arrived and the time you leave. They have also been told to "keep any screenshots of payment errors, as these may help us investigate if you need further support." Article continues below JustPark has said for customer to look for alternative ways to pay for parking and those who receive a PCN due to being unable to pay for their parking are being asked to fill out an online form. It has also said that it does not have a confirmed time for when the service will be restored and thanked customers for their patience. Article continues below

Boku supports JustPark and Virgin Media O2 as direct carrier billing launches in parking payments. Boku, also with Just Park and Parcmi, launch direct carrier billing (DCB) as a simpler payment option for all O2 customers This will initially be accessible across car parks in London and Hereford ahead of a wider national rollout London, 14 July 2026 - Boku, the local payments partner for global commerce, is supporting a new direct carrier billing launch with JustPark, Virgin Media O2 and Parcmi, bringing mobile account-based payments into parking. This solution will allow all O2 customers to pay for parking through direct carrier billing at an initial group of car parks in London and Hereford. The launch is being delivered through a collaboration between Parcmi, JustPark, Virgin Media O2 and Boku. Direct carrier billing has traditionally been concentrated in digital entertainment, including gaming, music and streaming services. This new launch takes the payment method into a practical, everyday use case where reducing steps in the payment journey can improve convenience for consumers, and conversion for merchants. For carriers, the model also creates an opportunity to expand the use of direct carrier billing beyond its established base and introduce the service to new users. Boku provides the payment infrastructure that enables direct carrier billing to be used in new merchant categories, helping partners make familiar local payment methods available in more places. Stuart Neal, CEO at Boku, said: "Direct carrier billing has already proven its value in the entertainment sector, but its potential is much bigger than that. Parking is a strong example of where a preferred mobile payment method can remove unnecessary friction from an everyday transaction. This partnership shows how carrier billing can move into new categories, create new opportunities for carriers, and give consumers a simpler way to pay." Matt Hemingway, Head of Network-As-A-Service at Virgin Media O2, said: "We're always looking at ways to make mobile services more useful for our customers in their day-to-day lives. Through this collaboration, we become the first mobile network operator in the UK to offer our customers a simple and convenient way to pay for parking through their mobile account, while also helping us explore new opportunities for direct carrier billing beyond traditional digital services." Jonathan Hampson, Chief Commercial Officer at JustPark, said: "Parking payments should be quick, simple and intuitive. By teaming up with Boku, VMO2 and Parcmi, JustPark has developed another way to reduce friction for drivers and give customers a convenient way to pay." Michael H. BigBee, Director at Parcmi, said: "Direct carrier billing is transforming parking payments by allowing drivers to charge parking fees to their mobile phone accounts. This removes the need for cash or cards, speeding up transactions. It improves convenience and enhances seamless, contactless parking experiences." NOTES TO EDITORS About Boku Inc. Boku Inc. (AIM: BOKU) is the local payments partner for global commerce. Through a single integration, merchants can access over seven billion customer accounts across more than 60 countries, through payment methods including digital wallets, account-to-account schemes, buy-now-pay-later, and direct carrier billing. Boku pairs that network with cross-border money movement, embedded bundling, and the licensing and operational infrastructure to help merchants acquire and retain customers in markets where they have no local presence. Boku's platform serves leading global merchants including Spotify, Meta, Microsoft, Netflix, and Tencent. Founded in 2008 and headquartered in London, Boku is listed on the AIM market of the London Stock Exchange (BOKU). About VMO2 Virgin Media O2 launched on 1 June 2021, combining the UK's largest and most reliable mobile network with a fully gigabit broadband network. The company has around 46 million UK mobile connections and 5.8m fixed line customers using its award-winning broadband, mobile, TV and home phone services. Its fixed network covers more than half of the country (18.8m premises serviceable) alongside a mobile network that covers 99% of the nation's population. The company is on track to bring 5G to all populated areas by end 2030 and already offers 5G outdoor coverage to more than 87% of the UK population. About Just Park JustPark is reshaping the parking industry with faster, smarter solutions for drivers and destinations. Boku make it easier for drivers to find, book and pay for parking, whether it's at a venue, on the street or on a private driveway. For operating partners, Boku empower them to deliver best-in-class parking management services, streamlining operations, increasing revenue and delivering real-time, data-driven insights. Globally, JustPark facilitates over $1 billion in annual booking volume, parking more than 40 million cars each year and supporting 900+ clients. In the UK, more than 14 million drivers use the JustPark app to reserve parking, while operators rely on the platform to manage assets more efficiently and maximise their revenue. Boku is unlocking more value across industries, and making it easier for people to get where they need to be, through smarter and better parking experiences. www.justpark.com JustPark Media Enquiries: Sarah Jackson M: +44(0) 7306 256 148 E: [email protected] About Parcmi Parcmi Ltd. provides technology solutions that support and implement emerging parking requirements for both parkers and parking operators. Boku continuously invest in and develop cutting-edge solutions that can revolutionise the way customers interact with parking facilities. With decades of executive experience in parking operations management and parking technology, its technological expertise includes the implementation of automated payment systems and smart parking solutions that enhance convenience and security for both customers and operators. Press Contact Michael H. Bigbee [email protected] Your next growth channel is already built. You just need access.