Overview
Knowledge Road provides special education support services to K-12 schools and families, mainly within New York City's DOE system. It supplies certified SETSS teachers and related service providers to schools under a contractor staffing model, with SETSS as the core service delivering individualized or small-group instruction to meet IEP goals in or outside the classroom. Additional offerings include ABA therapy, academic intervention, counseling, and other therapies, supported by resources like paper-free billing and IT and curriculum support for its educator network. The company aims to address the shortage of qualified special education teachers in NYC by forming DOE-aligned, long-term partnerships and acting as a staffing and service partner to ensure consistent, compliant delivery of IEP-mandated services.
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Simplify's take
What believers are saying
- Hiring ads in 2026 show active demand in Queens and Brooklyn.
- Knowledge Road still markets hundreds of students served, indicating scale inside NYC boroughs.
- Recent city audit pressure on DOE increases parent-paid SETSS demand and reimbursement disputes.
What critics are saying
- NYCPS missed $431.6 million in Medicaid reimbursements, signaling weak special-education payment discipline.
- Private-SETSS lawsuits like B.G. v. NYC DOE, filed November 2025, sustain contractor demand today.
- 1099 teacher staffing and $60-$100 hourly rates create margin pressure if DOE tightens oversight.
What makes Knowledge Road unique
- Knowledge Road pairs SETSS, ABA, therapy, and academic intervention for NYC schools.
- Jacob Kapustin positioned Knowledge Road as a multi-service, borough-wide special education vendor.
- Its contractor model and paper-free billing support flexible, fast placement across DOE cases.
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