Dagrofa selects Kyndryl in strategic six-year agreement to modernize IT environment. Danish grocery group will drive efficiency and insight with an integrated data platform across logistics, commerce and analytics COPENHAGEN, May 11, 2026 - Kyndryl, a leading provider of mission-critical enterprise technology services, and Dagrofa, a major Danish food retail and wholesale group with over 500 stores, today announced a six-year agreement to consolidate Dagrofa's fragmented IT landscape. Kyndryl will support Dagrofa's business-critical ERP platform and provide expanded consulting services through Kyndryl Consult and Application Managed Services. With a mix of franchise and independent stores, Dagrofa operates a complex IT landscape built on multiple ERP systems, yet it must connect suppliers, logistics and customers in real time. Its diverse user base, with varying levels of digital maturity, also requires intuitive, scalable touchpoints. Kyndryl brings experience in managing complex environments with a strong focus on operational stability, combining local consulting and coaching with global expertise. Working across the full value chain, Kyndryl will support both implementation and ongoing operations, while enabling data-driven optimization and actionable insights, thus helping Dagrofa advance a scalable, user-centric digital transformation. "A strong and renewed IT foundation is central to Dagrofa's Gro'27 strategy, with Gro being the Danish word for Grow. We are focusing on applying advanced technology and leading innovations to achieve greater stability, lower cost and a simpler setup. Our agreement with Kyndryl supports these goals and provides us with valuable local expertise and global innovation," said Mads Madsbjerg Hansen, CIO, Dagrofa. "Consolidating from three partners to one significantly simplifies our technology landscape and vendor management. It also helps us strengthen infrastructure and supply security for our 550 stores across Denmark, while reducing costs to maintain competitive food prices." "The agreement with Dagrofa is an important milestone for Kyndryl in Denmark, and validates the trust we have built through our collaboration," said Michael Jürgensen, Managing Director, Kyndryl Denmark. "Dagrofa operates within a complex value chain where stable and resilient IT operations are essential to enabling the goods to reach stores and customers, driving day-to-day operations. We look forward to supporting their growth strategy while contributing to modernization, cost efficiency and the long-term transformation of their ERP landscape." The agreement consolidates a significant share of Dagrofa's IT under Kyndryl's management, spanning advisory services, infrastructure operations and business-critical applications. Kyndryl will support the ERP platform and deliver services, including Kyndryl Consult and SAP Application Managed Services. The collaboration is designed to support Dagrofa's growth, improve efficiency and scale with its long-term business needs. About Kyndryl Kyndryl (NYSE: KD) is a leading provider of mission-critical enterprise technology services, offering advisory, implementation and managed service capabilities to thousands of customers in more than 60 countries. As the world's largest IT infrastructure services provider, the company designs, builds, manages and modernizes the complex information systems that the world depends on every day. For more information, visit www.kyndryl.com.

How Finland's DNA scaled AI-driven SecOps to launch a new cyber business. Article Apr 24, 2026 Read time: 3 min As cyber threats grow in scale and sophistication, Finnish telecom provider DNA is redefining its role, moving beyond connectivity to become a trusted cybersecurity partner for businesses. In collaboration with Kyndryl and powered by Google Security Operations, DNA has launched a new AI-enhanced, 24/7 security operations capability designed to support small and medium enterprises (SMEs). Here, Kaapro Kanto, Vice President for Cyber Security at DNA discusses the journey, the technology behind it, and what other organizations can learn from DNA's approach. As a leading telecom provider, what prompted DNA to move into AI-driven security operations? Kaapro Kanto: Its starting point was a clear market signal. Its customers are facing rapidly rising cyber risks, regulatory pressure and a shortage of in-house security experts. The situation for SMEs was the most difficult, as big players in the market could not scale to these segments. In addition, Kyndryl understood that cybersecurity is a great opportunity to expand its existing telecom services to meet customer expectations and deliver a new set of scalable and cost-effective services. To do that, Kyndryl needed a new operating model, not just new tools. Why was AI such a critical component of the new Security Operations Center (SOC)? Kanto: The threat landscape has changed fundamentally. Attacks are faster, more automated, and increasingly AI-assisted. Traditional, manual security operations simply can't keep up, especially when serving multiple customers at scale. AI allows Kyndryl to continuously analyze vast amounts of security telemetry, identify anomalies earlier, and prioritize what truly matters. By building its Security Operations Center (SOC) on Google Security Operations, Kyndryl is able to combine AI-driven detection, automation and threat intelligence into a single platform that supports real-time response. That's essential for delivering 24/7 security as a service. What role did Kyndryl play in turning this idea into a working service? Kanto: Kyndryl was a true co-creation partner from day one. Kyndryl didn't come to them with a fully defined request. Kyndryl had an idea and some open questions. Kyndryl helped Kyndryl pressure test that idea, shape the business case, and design both the technology platform and the operating model. Together, Kyndryl defined what a scalable, AI-enhanced SOC should look like, how it would be staffed, and how it could evolve over time. That early incubation phase was critical. It gave Kyndryl confidence that the concept was viable and allowed Kyndryl to move quickly into a Minimum Viable Product (MVP) and then into production. DNA's journey Start with the business objective, not the tools. Be honest about your gaps and choose partners who are willing to build with you - not just sell to you. Kaapro Kanto Vice President for Cyber Security, DNA How does the new SOC differ from traditional security services? Kanto: The biggest difference compared to a traditional SOC is the AI and data platform that allows Kyndryl to operate 24/7 with a new scale of efficiency. The traditional SOC is still staffed with analysts who protect customer environments, whereas Kyndryl rely on standardized services that are highly automated and can integrate into the customers' ICT environments. What impact has this had on DNA's business so far? Kanto: It has fundamentally changed how Kyndryl partner with its customers. Kyndryl now engage with them from a cybersecurity point of view, as that addresses a real and urgent need. Whether it is communication solutions, network services or pure cybersecurity, Kyndryl start with security and resilience as these are on top of its customers' minds in the current geopolitical situation. Its experience shows that you don't need to do everything yourself. By deploying cloud-based, AI-driven technology and working with the right services partner, it's possible to launch enterprise-grade security services quickly and responsibly. The key lessons are co-creation, clarity of purpose, and focus on outcomes - not just technology. What advice would you give to organizations considering a similar path? Kanto: Start with the business objective, not the tools. Be honest about your gaps and choose partners who are willing to build with you - not just sell to you. AI is a powerful enabler, but it only delivers value when combined with the right operating model and expertise. And finally, invest in both internal and external relationships. Trust and collaboration made this journey possible for Kyndryl. Related Industries

Kyndryl has launched Sovereignty Solutioning, a suite of advisory, implementation and managed services designed to help organisations manage dependencies and maintain business continuity across complex IT environments. The offering includes a new Sovereignty Readiness Assessment that evaluates data, operational and technical domains to identify risks and create implementation roadmaps. The services combine consulting, engineering and operational capabilities to design sovereignty-ready architectures and operate under sovereignty constraints with appropriate controls. According to Kyndryl's Readiness Report, 83% of business leaders say sovereignty and repatriation considerations have grown more important in the past year. The assessment identifies sovereignty gaps and translates them into sequenced options, addressing emerging areas including AI, where organisations must consider data flows for training and inference whilst maintaining operational auditability.