About

Lakeside Software focuses on Digital Experience Monitoring (DEM) with its main product, SysTrack, which helps large enterprises analyze IT system performance from the end user's perspective. SysTrack collects data from various devices to provide insights that assist IT departments in identifying issues and optimizing resources. The company differentiates itself by offering a comprehensive view of IT performance and user experience, which is essential for organizations reliant on IT infrastructure. Lakeside Software aims to help organizations reduce IT costs, improve system performance, and enhance user satisfaction.

Simplify's Take

What believers are saying

• Partnership with Qualtrics enhances offerings by integrating qualitative and quantitative employee experience data.
• Expansion into the DACH region aligns with growing demand for digital transformation solutions in Europe.
• Availability on Microsoft Azure Marketplace streamlines procurement, enhancing scalability and reliability for customers.

What critics are saying

• Rapid AI adoption by competitors could erode Lakeside's competitive edge in digital experience management.
• Expansion into the DACH region may face challenges from local competition and regulatory differences.
• Reliance on Microsoft Azure Marketplace exposes Lakeside to risks from changes in Azure's policies or pricing.

What makes Lakeside Software unique

• Lakeside Software's SysTrack offers unmatched data collection with over 10,000 data points every 15 seconds.
• The AI-powered SysTrack Intelligence Package provides proactive IT solutions, reducing downtime and costs.
• Lakeside's recognition in Gartner and Forrester reports enhances its credibility in digital experience management.

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