About

Lakeside Software focuses on Digital Experience Monitoring (DEM) with its main product, SysTrack, which helps large enterprises monitor and analyze IT system performance from the end user's perspective. SysTrack collects data from various devices to provide insights that assist IT departments in identifying issues and optimizing resources. The company differentiates itself by offering a comprehensive view of IT performance and user experience, which is essential for organizations reliant on IT infrastructure. Lakeside Software aims to help organizations reduce IT costs, improve system performance, and enhance user satisfaction.

Simplify's Take

What believers are saying

• The AI-powered SysTrack Intelligence Package can significantly reduce IT downtime and costs, providing a strong ROI for clients.
• Expansion into the DACH region and strategic hires like the new CMO and sales director for DACH indicate robust growth and market penetration.
• Listing on the Microsoft Azure Marketplace enhances scalability and reliability, making it easier for enterprises to adopt and benefit from SysTrack.

What critics are saying

• The competitive landscape in the DEM market is intense, with numerous players vying for market share, which could impact Lakeside's growth.
• The integration of advanced AI features requires continuous innovation and investment, posing a risk if the technology does not meet client expectations.

What makes Lakeside Software unique

• Lakeside Software's SysTrack offers unparalleled data collection capabilities, gathering information from over 10,000 data points every 15 seconds, which is unmatched in the DEM market.
• The integration of AI-powered intelligence and generative AI features into SysTrack provides proactive and predictive IT capabilities, setting it apart from traditional DEM tools.
• Partnerships with major platforms like Microsoft Azure and Qualtrics enhance Lakeside's market reach and integration capabilities, offering clients streamlined procurement and deployment.

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