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Overview
Lance provides a multimodal AI workforce for hospitality that automates front-desk operations. Its AI agent handles guest communications via voice, SMS, and email and visually navigates a hotel's software stack to complete tasks without API integrations. It works across both legacy and modern systems to perform end-to-end workflows, reducing call volume, staff burnout, and missed revenue. The goal is to scale hotel operations, improve guest experience, and lower operating costs by taking on routine front-desk tasks autonomously.
About Lance
Industries
Data & Analytics
Enterprise Software
AI & Machine Learning
Company Size
11-50
Company Stage
Seed
Total Funding
$130K
Headquarters
San Francisco, California
Founded
2026
People at Lance
People at Lance who can refer or advise you
Simplify's Take
What believers are saying
- Hotels reduce front desk call volume by up to 80% with autonomous AI agents.
- Staff burnout declines as AI handles routine tasks like wake-up calls and room service.
- Lance captures missed revenue from unanswered calls by responding instantly to all inquiries.
What critics are saying
- Vision agents hallucinating on legacy PMS may cause unauthorized transactions within 12–18 months.
- Autonomous database modifications without oversight could breach compliance in 6–12 months.
- No central inventory of agent deployments creates governance blind spots risking client audit failure.
What makes Lance unique
- Lance uses vision-based computer agents to navigate legacy hotel systems without APIs.
- It automates end-to-end guest requests across voice, SMS, email, and internal workflows.
- Lance supports 50+ hotels for major brands like Marriott, Hilton, and Hyatt.
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Funding
Total Funding
$130k
Below
Industry Average
Funded Over
1 Rounds
Y CombinatorIndustry standards
Benefits
Wellness Program
Meal Benefits
Growth & Insights
6 month growth
↓ -9%1 year growth
↓ -9%2 year growth
↓ -9%Lance is Hiring for 5 Jobs on Simplify!
Find jobs on Simplify and start your career today
About Lance
Industries
Data & Analytics
Enterprise Software
AI & Machine Learning
Company Size
11-50
Company Stage
Seed
Total Funding
$130K
Headquarters
San Francisco, California
Founded
2026
Lance is Hiring for 5 Jobs on Simplify!
Find jobs on Simplify and start your career today