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Overview
LoanCare provides full-service mortgage loan subservicing for banks, credit unions, independent mortgage companies, and portfolio investors, including special loans, white-label options, and marketing services. It handles the day-to-day administration of loans on behalf of lenders, covering payments, escrow, borrower communications, and related servicing tasks, while offering branding and marketing support to lenders. The company differentiates itself with its proprietary LoanCare Analytics platform, which quickly identifies risk and opportunities to support smarter decisions across the servicing lifecycle. With 40 years in the industry and as part of Fidelity National Financial, LoanCare aims to optimize asset performance for its clients and improve the borrower experience by tailoring subservicing programs to each client’s needs.
About LoanCare
Industries
Financial Services
Real Estate
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Virginia Beach, Virginia
Founded
1983
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Simplify's Take
What believers are saying
- CoreSync is live with a large national lender, broadening in early Q3 2026.
- Ramie Word joined May 6, 2026, strengthening client retention and escalation handling.
- Seven Top Workplaces awards on August 3, 2026 reinforce recruiting and retention.
What critics are saying
- Tederick v. LoanCare revived on February 23, 2026, risking class-wide interest-overcharge damages.
- CoreSync adoption depends on lender integrations; slow rollouts leave LoanCare stuck in legacy servicing.
- A major adverse servicing judgment could trigger lender defection and crush subservicing growth.
What makes LoanCare unique
- CoreSync embeds real-time servicing into lender apps, websites, and branches.
- LoanCare Analytics gives MSR investors portfolio transparency without hiring in-house analysts.
- Forty years servicing banks, credit unions, and independents under Fidelity National Financial.
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Benefits
Remote Work Options
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Growth & Insights and Company News
6 month growth
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↑ 0%LoanCare, a US mortgage subservicer, has launched CoreSync, an API-integrated private label solution enabling real-time servicing data within clients' applications and websites. The platform allows independent mortgage banks, banks and credit unions to offer fully integrated branded customer experiences for subserviced loans. CoreSync integrates borrower mortgage data into clients' mobile apps, online banking sites and branches. Users can make payments, transfer funds to home equity line of credit accounts, set up auto-pay and access documents without leaving their institution's digital environment. The solution also provides real-time data to branch associates. The first CoreSync integration is operational at a large national lender, with broader availability expected in early Q3 2026. The headless integration solution uses LoanCare's APIs to eliminate digital handoffs that can undermine brand continuity.
LoanCare, a national mortgage subservicer, has appointed Ramie Word as executive vice president of client relations. Word brings over 25 years of servicing experience, including more than 20 years at Mr. Cooper (now Rocket Mortgage), where she oversaw client and government relations, customer experience, escrow, collections, loss mitigation, default and REO. In her new role, Word will oversee all aspects of client relations, satisfaction and long-term partnership value. LoanCare president Dave Worrall highlighted her client-first approach and collaborative leadership style. LoanCare, part of Fortune 500 company Fidelity National Financial, provides full-service mortgage loan subservicing and has been operating for over 40 years, serving banks, credit unions, independent mortgage companies and portfolio investors.
LoanCare, a national mortgage subservicer, has launched Digital Recapture, a suite of tools designed to connect homeowners with lending products and inform them about potential home equity or lower interest rates.
Press Releases | 2024 Press ReleasesFirstClose, LoanCare and Covius sponsor in-depth review of Q2 home-equity originations, capital markets and servicingLAGUNA BEACH, Calif., Aug. 19, 2024 /PRNewswire/ -- Home Equity Lending News LLC (HELN), the leading source for breaking news and statistics exclusively about home-equity finance, has published the Q2 2024 Home Equity Study sponsored by FirstClose Inc., a leading fintech provider of data and workflow solutions for mortgage and home equity lenders nationwide. Quarterly HELOC originations turned higher after several consecutive quarterly declines, while capital markets conditions are robust.This timely study was generously co-sponsored by LoanCare, a top U.S. mortgage subservicer, and Covius, a leading provider of technology-enabled solutions to the financial services industry.FirstClose CEO Tedd Smith said, "The home equity market represents a pivotal opportunity for homeowners and lenders, alike. With the right technology and processes in place, lenders can unlock value and drive more efficient, transparent transactions, ultimately empowering homeowners to better leverage their home equity for their financial goals."After three consecutive quarters of slowing, HELOC production turned higher — though lending levels pale compared to available equity. Rocket's home equity production doubled, and Better's business was up by three quarters
VIRGINIA BEACH, Va., July 25, 2023 /PRNewswire/ -- On Monday, July 24, 2023, a jury returned its verdict in favor of LoanCare® and awarded it $22.6 million in damages on claims of conversion, fraudulent inducement, and unjust enrichment against Freedom Mortgage. The verdict vindicates LoanCare's longstanding reputation as a leading mortgage servicer.Earlier in the trial, Chief District Court Judge Renee Marie Bumb held that Freedom Mortgage's $40 million claim that LoanCare improperly serviced its defaulted loans was meritless finding, after hearing all of Freedom's evidence, that no reasonable jury could find in Freedom's favor. The court directed a verdict giving judgment to LoanCare on those claims leaving one remaining Freedom claim.On Freedom Mortgage's $247,000 claim that LoanCare improperly billed for certain default work the jury returned a verdict in Freedom's favor. LoanCare respectfully disagrees with that part of the decision. The billing was a result of the error in the billing process from 2014 that was corrected, and the claim was settled by the parties at that time."As we celebrate the court's decision, LoanCare remains focused on our mission to deliver superior servicing experiences and the most advanced technology capabilities to lenders, homeowners and investors," said Dave Worrall, President of LoanCare. "This victory only reinforces our resolve to continue innovating, delivering exceptional products, and providing unparalleled customer satisfaction."The court ruling affirms that LoanCare remains a trusted industry leader with an unwavering commitment to the highest standards of ethics, accountability, and excellence.About LoanCareLoanCare is a top national provider of full service, component, and interim mortgage loan subservicing
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About LoanCare
Industries
Financial Services
Real Estate
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Virginia Beach, Virginia
Founded
1983
LoanCare is Hiring for 32 Jobs on Simplify!
Find jobs on Simplify and start your career today