Overview

Long Lake is a holding company that buys and partners with American services businesses and uses technology to modernize them. Its Nexus AI transformation platform helps traditional service firms run more efficiently, grow faster, and deliver a better customer experience by applying AI across operations. The company differentiates itself by combining private-equity and venture capital backing with hands-on technology integration across a portfolio of service businesses, including large-scale deals like the planned acquisition of Amex GBT to merge AI capabilities with a global travel and expense platform. Long Lake’s goal is to transform major service industries by embedding advanced AI tools into established service leaders, driving productivity and value for customers and investors.