Loyalty Juggernaut and Loyalty Academy Brasil bring advanced loyalty technology and Performance Management to Brazil. October 15, 2026, 13:00 GMT Partnership combines advanced GRAVTY(R) technology and Loyalty Performance Management services with deep Brazilian market expertise Our partnership with Loyalty Juggernaut brings together deep knowledge of the Brazilian market with technology proven in some of the world's most demanding loyalty ecosystems." - Fábio Santoro, Partner, Loyalty Academy Brasil PALO ALTO, CA, UNITED STATES, October 15, 2026 / EINPresswire.com / - Loyalty Juggernaut, Inc., a leading and fast-growing enterprise loyalty technology company, today announced a partnership with Loyalty Academy Brasil to bring world-class loyalty technology and Loyalty Performance Management (LPM) services to enterprise brands across Brazil. The partnership combines Loyalty Juggernaut's GRAVTY(R) platform and global experience with Loyalty Academy Brasil's industry expertise and local market knowledge to expand the strategic and financial contribution of loyalty across the enterprise. Brazilian enterprises will gain access to a combination of advanced technology, strategic advisory, and performance management capabilities designed to increase customer lifetime value, expand partner ecosystems, unlock new revenue streams, and improve program profitability. The collaboration will support both established programs seeking their next phase of growth and enterprises developing new loyalty propositions. GRAVTY (R) brings together real-time loyalty operations, patented first-party behavioral data capabilities, predictive intelligence, and AI-driven personalization on a scalable, cloud-native platform. Its Agentic AI capabilities help enterprises translate insight into action across member engagement, growth and retention, partner commerce, fraud management, and operations. Built for enterprise-grade, multi-brand and multi-partner loyalty ecosystems, GRAVTY (R) enables brands to connect customer experiences and commercial opportunities across the enterprise. Complementing the platform, Loyalty Juggernaut's Loyalty Performance Management services help brands connect loyalty strategy to financial results. These services span program analytics and optimization, financial planning and liability management, partner economics, data monetization, and AI-led personalization. Together, the technology and services help leadership teams identify growth opportunities, measure incremental impact, and continuously improve the economics of their programs. "Brazilian brands have built sophisticated loyalty programs, and their ambitions continue to grow," said Fábio Santoro, Partner, Loyalty Academy Brasil. "Our partnership with Loyalty Juggernaut brings together deep knowledge of the Brazilian market with technology proven in some of the world's most demanding loyalty ecosystems. Together, we can help brands put their strategies into practice, deliver more relevant member experiences and strengthen the financial performance of their programs." Loyalty Academy Brasil brings a strong practitioner pedigree to the partnership. Led by Fábio Santoro, CLMP(TM), the organization is the exclusive Brazilian education partner of Loyalty Academy(TM), a Wise Marketer Group initiative. Santoro brings three decades of experience and expertise in loyalty operations, customer engagement, data strategy, and performance measurement, including more than two decades in leadership roles at Dotz and service as vice president of ABEMF, Brazil's loyalty industry association. His work combines globally recognized professional education with advisory grounded in the realities of Brazil's loyalty market. "Brazil is one of the world's most mature and sophisticated loyalty markets, with leading programs that have shaped how brands build lasting customer relationships," said Shyam Shah, CEO and Co-founder of Loyalty Juggernaut. "That maturity creates an exciting opportunity to build on what these programs have already achieved. I look forward to collaborating with Loyalty Academy Brasil and the region's leading loyalty programs to unlock their next phase of growth and expand their contribution to enterprise performance, creating greater value from customer relationships, partner ecosystems, and first-party data while delivering measurable business results." The partnership builds on Loyalty Juggernaut's established success and strong presence in Latin America, where GRAVTY (R) supports some of the region's most iconic brands, including FEMSA, Liverpool, Viva Aerobus and Banco Compartamos. This regional experience is complemented by a global portfolio spanning retail, airlines, hospitality, banking, and other industries, including Global Hotel Alliance DISCOVERY, WestJet, Emirates, and Spenn. Loyalty Juggernaut brings experience operating complex loyalty ecosystems at scale and translating enterprise ambition into program execution. Building on this collaboration, Dave Andreadakis, Chief Growth and Strategy Officer of Loyalty Juggernaut, will be in Brazil from October 20 to 22, 2026, to deliver a keynote at the ABEMF Loyalty Forum and meet with Brazil's loyalty industry leaders to discuss opportunities for collaboration. About Loyalty Juggernaut: Headquartered in Palo Alto, California, Loyalty Juggernaut, Inc. provides a turnkey platform to build, run, optimize, and grow a modern loyalty enterprise. Its flagship GRAVTY (R) platform brings together loyalty management, partner ecosystems, personalized engagement, rewards and commerce, program intelligence, and Agentic AI. Complementary capabilities include FIDIVIO for loyalty accounting, forecasting, and program economics, and FitTribe for lifestyle and wellness engagement. Loyalty Juggernaut is trusted by more than 60 enterprise clients across 16 verticals, including leading brands in retail, airlines, hospitality, and banking, with a collective presence in more than 100 countries. The company was recognized as a Strong Performer in The Forrester Wave(TM): Loyalty Platforms, Q4 2025. Learn more at https://www.lji.io. About Loyalty Academy Brasil: Loyalty Academy Brasil provides loyalty education, professional certification, and strategic advisory services for the Brazilian market. It also produces Lab Loyalty Cast, the leading loyalty podcast in South America. Led by Fábio Santoro and Leandro Torres, it is the exclusive education partner of Loyalty Academy(TM), a Wise Marketer Group initiative, in Brazil. Its offerings include Certified Loyalty Marketing Professional(TM)(CLMP(TM) programs, corporate training, keynote speakers for events, mentorship, board participation, and consulting. Learn more at www.loyaltyacademybrasil.com.br. Media Contact Loyalty Juggernaut Inc [email protected] Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above. You just read: October 15, 2026, 13:00 GMT EIN Presswire's priority is author transparency. We do our best to weed out false and misleading content. The content above is the sole responsibility of the author who makes it available. If you have any complaints, kindly contact the author above. Media Contact Loyalty Juggernaut Inc [email protected]

Loyalty Juggernaut and Loyalty Academy Brasil bring advanced loyalty technology and Performance Management to Brazil. Partnership combines advanced GRAVTY(R) technology and Loyalty Performance Management services with deep Brazilian market expertise Our partnership with Loyalty Juggernaut brings together deep knowledge of the Brazilian market with technology proven in some of the world's most demanding loyalty ecosystems." - Fábio Santoro, Partner, Loyalty Academy Brasil PALO ALTO, CA, UNITED STATES, October 15, 2026 / EINPresswire.com / - Loyalty Juggernaut, Inc., a leading and fast-growing enterprise loyalty technology company, today announced a partnership with Loyalty Academy Brasil to bring world-class loyalty technology and Loyalty Performance Management (LPM) services to enterprise brands across Brazil. The partnership combines Loyalty Juggernaut's GRAVTY(R) platform and global experience with Loyalty Academy Brasil's industry expertise and local market knowledge to expand the strategic and financial contribution of loyalty across the enterprise. Brazilian enterprises will gain access to a combination of advanced technology, strategic advisory, and performance management capabilities designed to increase customer lifetime value, expand partner ecosystems, unlock new revenue streams, and improve program profitability. The collaboration will support both established programs seeking their next phase of growth and enterprises developing new loyalty propositions. GRAVTY (R) brings together real-time loyalty operations, patented first-party behavioral data capabilities, predictive intelligence, and AI-driven personalization on a scalable, cloud-native platform. Its Agentic AI capabilities help enterprises translate insight into action across member engagement, growth and retention, partner commerce, fraud management, and operations. Built for enterprise-grade, multi-brand and multi-partner loyalty ecosystems, GRAVTY (R) enables brands to connect customer experiences and commercial opportunities across the enterprise. Complementing the platform, Loyalty Juggernaut's Loyalty Performance Management services help brands connect loyalty strategy to financial results. These services span program analytics and optimization, financial planning and liability management, partner economics, data monetization, and AI-led personalization. Together, the technology and services help leadership teams identify growth opportunities, measure incremental impact, and continuously improve the economics of their programs. "Brazilian brands have built sophisticated loyalty programs, and their ambitions continue to grow," said Fábio Santoro, Partner, Loyalty Academy Brasil. "Our partnership with Loyalty Juggernaut brings together deep knowledge of the Brazilian market with technology proven in some of the world's most demanding loyalty ecosystems. Together, we can help brands put their strategies into practice, deliver more relevant member experiences and strengthen the financial performance of their programs." Loyalty Academy Brasil brings a strong practitioner pedigree to the partnership. Led by Fábio Santoro, CLMP(TM), the organization is the exclusive Brazilian education partner of Loyalty Academy(TM), a Wise Marketer Group initiative. Santoro brings three decades of experience and expertise in loyalty operations, customer engagement, data strategy, and performance measurement, including more than two decades in leadership roles at Dotz and service as vice president of ABEMF, Brazil's loyalty industry association. His work combines globally recognized professional education with advisory grounded in the realities of Brazil's loyalty market. "Brazil is one of the world's most mature and sophisticated loyalty markets, with leading programs that have shaped how brands build lasting customer relationships," said Shyam Shah, CEO and Co-founder of Loyalty Juggernaut. "That maturity creates an exciting opportunity to build on what these programs have already achieved. I look forward to collaborating with Loyalty Academy Brasil and the region's leading loyalty programs to unlock their next phase of growth and expand their contribution to enterprise performance, creating greater value from customer relationships, partner ecosystems, and first-party data while delivering measurable business results." The partnership builds on Loyalty Juggernaut's established success and strong presence in Latin America, where GRAVTY (R) supports some of the region's most iconic brands, including FEMSA, Liverpool, Viva Aerobus and Banco Compartamos. This regional experience is complemented by a global portfolio spanning retail, airlines, hospitality, banking, and other industries, including Global Hotel Alliance DISCOVERY, WestJet, Emirates, and Spenn. Loyalty Juggernaut brings experience operating complex loyalty ecosystems at scale and translating enterprise ambition into program execution. Building on this collaboration, Dave Andreadakis, Chief Growth and Strategy Officer of Loyalty Juggernaut, will be in Brazil from October 20 to 22, 2026, to deliver a keynote at the ABEMF Loyalty Forum and meet with Brazil's loyalty industry leaders to discuss opportunities for collaboration. About Loyalty Juggernaut: Headquartered in Palo Alto, California, Loyalty Juggernaut, Inc. provides a turnkey platform to build, run, optimize, and grow a modern loyalty enterprise. Its flagship GRAVTY (R) platform brings together loyalty management, partner ecosystems, personalized engagement, rewards and commerce, program intelligence, and Agentic AI. Complementary capabilities include FIDIVIO for loyalty accounting, forecasting, and program economics, and FitTribe for lifestyle and wellness engagement. Loyalty Juggernaut is trusted by more than 60 enterprise clients across 16 verticals, including leading brands in retail, airlines, hospitality, and banking, with a collective presence in more than 100 countries. The company was recognized as a Strong Performer in The Forrester Wave(TM): Loyalty Platforms, Q4 2025. Learn more at https://www.lji.io. About Loyalty Academy Brasil: Loyalty Academy Brasil provides loyalty education, professional certification, and strategic advisory services for the Brazilian market. It also produces Lab Loyalty Cast, the leading loyalty podcast in South America. Led by Fábio Santoro and Leandro Torres, it is the exclusive education partner of Loyalty Academy(TM), a Wise Marketer Group initiative, in Brazil. Its offerings include Certified Loyalty Marketing Professional(TM)(CLMP(TM) programs, corporate training, keynote speakers for events, mentorship, board participation, and consulting. Learn more at www.loyaltyacademybrasil.com.br. Media Contact Loyalty Juggernaut Inc [email protected] Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.

Loyalty Juggernaut drives responsible AI forward with ISO/IEC 42001 certification. Sep 25, 2026, 01:00 ET The British Standards Institution certifies the AI management system for the pioneering portfolio of GRAVTY(R) Agentic Systems. PALO ALTO, California, September 25, 2026 /PRNewswire/ - Loyalty Juggernaut, a world-leading provider of customer loyalty technology, today announced that it has received ISO/IEC 42001:2023 certification for its AI management system. The system governs the development, deployment, monitoring and continuous improvement of AI capabilities within the GRAVTY(R) platform. The certified scope covers AI systems that use supervised and unsupervised learning as well as large language models for hyperpersonalized customer interactions, fraud management, loyalty analytics, autonomous decision-making and the operation of loyalty programs. As an internationally recognized management system standard, ISO/IEC 42001 provides a structured framework for handling AI-related risks while promoting responsible governance, transparency, accountability and security throughout the entire AI lifecycle. Within this certified management system, GRAVTY(R) brings together six agentic systems that help loyalty programs continuously perceive, analyze, decide, act and learn: * Program Intelligence System (system for program analytics): Converts program data into actionable insights, forecasts and strategic recommendations. * Personalization System (personalization system): Drives personalized offers and experiences at scale. * Growth and Retention System (system for growth and retention): Identifies opportunities for customer acquisition, activation and retention as well as expanding existing customer relationships. * Commerce and Experience System (system for commerce and customer experience): Connects loyalty, commerce and customer experiences across the loyalty ecosystem. * Trust and Risk System (system for trust and risk management): Detects anomalies, counters fraud and strengthens the integrity of the loyalty program. * Productivity and Workflow System (system for productivity and workflows): Automates complex operational processes and supports human decision-making. "Agentic AI marks a fundamental shift from systems that deliver insights to systems that interpret situations, recommend strategies, take coordinated action and learn from results," said Kalpak Shah, co-founder and chief technology officer at Loyalty Juggernaut. "ISO/IEC 42001 certification confirms the rigorous management system behind our AI innovation and strengthens our customers' confidence that GRAVTY(R)'s AI capabilities are developed and deployed under strict requirements for governance, transparency, security and accountability as well as under human oversight." "AI will play an increasingly important role in shaping the future of customer loyalty, but innovation must go hand in hand with trust and responsible governance," said Dr. Nejib Ben Khedher, head of Emirates Skywards. "Loyalty Juggernaut's ISO/IEC 42001 certification gives us additional assurance as we test next-generation capabilities within GRAVTY(R). Ultimately, our goal is to use AI to create greater value for our members while ensuring that transparency, accountability and trust remain at the center of our innovation efforts." The certification builds on Loyalty Juggernaut's comprehensive commitment to enterprise-grade security, privacy and reliability as well as responsible innovation. About Loyalty Juggernaut Loyalty Juggernaut is the leading provider of enterprise customer loyalty technology. With the cloud-native, patented GRAVTY(R) platform, brands can design, operate and continuously optimize sophisticated loyalty ecosystems at scale. Loyalty Juggernaut serves customers worldwide from the aviation, hospitality, retail, financial services and telecommunications sectors, as well as diversified corporate groups. About Emirates Emirates was founded in 1985 and connects people, places and economies around the world. The Dubai-based airline flies to more than 146 destinations in 81 countries on six continents through its global route network. Thanks to its luxurious amenities, regionally inspired gourmet cuisine, award-winning inflight entertainment system and the unparalleled hospitality of its legendary, multilingual cabin crew, Emirates has become one of the world's most well-known brands in the aviation industry.