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Luma Health

Unifies patient journey through healthcare automation

Overview

Luma Health provides a Patient Success Platform that unifies and automates the patient journey across access, operations, clinical, and financial tasks, connecting with 80+ EHR systems. The platform integrates with existing EHRs to centralize patient data and automatically handle communications, scheduling, intake, and administrative workflows. Its broad integration reach and end-to-end coverage offer a single, unified workflow for patient management, helping clinics see more referred patients and increase revenue. Its goal is to improve patient outcomes and satisfaction while boosting provider efficiency and revenue.

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About Luma Health

Simplify's Rating
Why Luma Health is rated
A-
Rated A on Competitive Edge
Rated A on Growth Potential
Rated B on Differentiation

Industries

Enterprise SoftwareHealthcare

Company Size

51-200

Company Stage

Series C

Total Funding

$155.7M

Headquarters

San Francisco, CA

Founded

2015

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What believers are saying

  • November 5, 2026 Agent Launchpad delivered 95% response rates at UAMS and Mile Bluff.
  • September 2026 outreach doubled cancellations rebooked at CLS Health and SVCHS.
  • Eric Ingram joined as CFO in October 2026 as Luma nears $100 million revenue.

What critics are saying

  • Epic can replicate scheduling and messaging workflows, compressing Luma's moat by 2027.
  • Patient Pipeline depends on Google Ads, exposing growth to policy shifts and higher CAC.
  • AI outreach failures in 2026 could trigger HIPAA scrutiny and hospital contract exits.

What makes Luma Health unique

  • Eleven years of EHR integrations across 80 systems make switching costly for hospitals.
  • Agent Launchpad and Workflow Builder bundle orchestration, not isolated point solutions.
  • Epic-native workflows and the MCP Server keep Luma embedded inside hospital operations.

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Funding

Total Funding

$155.7M

Above

Industry Average

Funded Over

4 Rounds

Series C funding is usually for startups that are doing well and are looking for more money to fuel major growth, such as acquiring other companies, expanding into global markets, or launching new product lines. Investors typically include larger venture capital firms and private equity.
Series C Funding Comparison
Above Average

Industry standards

$50M
$50M
$62M
$100M
$130M

Benefits

  • Health Insurance
  • Unlimited Paid Time Off
  • Wellness Program
  • 401(k) Company Match
  • Company Equity

Growth & Insights and Company News

6 month growth

1%

1 year growth

0%

2 year growth

1%
PR Newswire
Nov 5th, 2026
Luma Health launches Agent Launchpad, with AI agents achieving 95% patient response for procedure prep

Luma Health, the operational AI platform for healthcare, has launched Agent Launchpad, a single place for health systems to run AI agents that handle multistep work from start to finish. The first agents prepare patients for procedures and check on them afterwards. The agents call or text patients, follow each health system's protocol, and pass clinical questions to a nurse with the full conversation attached. The Fall 2026 release covers colonoscopy, knee replacement, cataract, bariatric and endoscopy prep, plus colonoscopy follow-up and pain management guidance. The University of Arkansas for Medical Sciences and Mile Bluff Medical Center use it for colonoscopy prep. They report a 95% average response rate, with 70% of patients replying within a day. Nurses save more than 20 minutes per patient. This winter, Luma's AI will also read procedure referrals and schedule patients.

PR Newswire
Sep 15th, 2026
Luma's AI agents help health systems schedule 28% of care gaps, save 130,000 hours

Luma Health has launched new AI-powered outreach workflows to help health systems address care gaps and missed appointments. The company's Navigator agent proactively contacts patients via voice or SMS to reschedule appointments directly in electronic health records. Health systems using the workflows have seen 28% of care gaps scheduled and a 300% increase in missed visits rescheduled. In 2026, Luma customers have saved over 130,000 hours using Navigator. The platform serves more than 1,000 healthcare organisations across the United States, Canada, the United Kingdom, and the Caribbean. Luma plans to expand its capabilities this autumn with workflows for surgical preparation and post-discharge recovery. CLS Health and SJ Health report improved patient access and reduced administrative burden since implementing the system.

GCC Business News
Sep 2nd, 2026
27th StartUp Bahrain Pitch event crowns Cogman, Luma winners.

27th StartUp Bahrain Pitch event crowns Cogman, Luma winners. Wed, 2 Sep, 2026 By Arya S Nair, Desk Reporter * Follow author on Cogman and Luma has won first and second place, respectively, at the 27th StartUp Bahrain Pitch event, organized by StartUp Bahrain, the national startup platform powered by the Labour Fund (Tamkeen), with support from the SMEs Development Board. The 27th edition of StartUp Bahrain Pitch provided entrepreneurs with a platform to present their projects and receive guidance and mentorship to support business development, growth and expansion. The StartUp Bahrain Pitch event was attended by Noor bint Ali Alkhulaif, Minister of Sustainable Development and Chief Executive of the Bahrain Economic Development Board, Abdullah bin Adel Fakhro, Minister of Industry and Commerce and Chairman of the SMEs Development Board, Maha Abdulhameed Mofeez, Chief Executive of Tamkeen, Dalal Al Ghais, Chief Executive of Bahrain Development Bank Group, Waleed Kanoo, a Tamkeen board member, and members of the SMEs Development Board. You may like. The judging panel included Nawaf Al Koheji, founder and Executive Partner of Reete.co, Khalid Saad, founder and Managing Partner of Bunat Ventures, Mahmood Al Saati, founder and CEO of Saturn Consultants, and Laith Al Khalili, Associate Partner at Mumtalakat Bahrain Holding. Startups showcase digital solutions at StartUp Bahrain Pitch event. The StartUp Bahrain Pitch competition featured startups offering digital and technology solutions across sectors, which included, * Vibo: A social media platform for short video content, voice comments and interactive features. * Meem AI: Provides tailored artificial intelligence solutions, including voice and visual assistants, movement management and sign language translation. * Luma: A digital health platform offering personalized health assessments, AI-powered insights and doctor-approved recommendations through a mobile application. * Cogman: An AI-powered business management platform helping SMEs manage operations, finances and inventory through a unified dashboard. After presentations and evaluation by the judging panel, Cogman was named the winner, while Luma secured second place. Fahad Al Suwaidi of Cogman commented that the win marked a major milestone for the project and reflected the team's efforts to develop an innovative business model addressing market needs. He said that the StartUp Bahrain Pitch competition also provided opportunities to present the idea to experts and investors and receive feedback supporting future growth plans. Bader Mattar of Luma said that the second-place finish would encourage the team to further develop the project and expand its growth. He commented that the StartUp Bahrain Pitch event helped Luma showcase its potential and build relationships with entrepreneurs, investors and startup ecosystem specialists. Tamkeen stated that its support aligns with its 2026 strategic priorities, including backing high-impact initiatives, strengthening private-sector competitiveness, matching skills with labor market needs and supporting startup growth and expansion to advance sustainable economic development in Bahrain.

PR Newswire
Aug 26th, 2026
Luma Health cuts ED wait times by half with AI-powered check-in and patient flow tools

Luma Health has launched new Operational AI features connecting pre-visit preparation to in-clinic workflows. The platform now includes AI-powered payment reminders through its Navigator agent, customisable check-in flows, and enhanced staff queue management tools. Wooster Community Hospital has processed 28,000 patient check-ins since February 2026 using the system. Sault Area Hospital in Ontario reported 57% fewer patients leaving its emergency department before being seen, with wait times reduced by half. The features allow patients to complete forms, update insurance, and make payments via kiosk or QR code before seeing staff. Queue Manager provides staff with real-time visibility of waiting patients and their outstanding requirements. Luma Health serves over 1,000 healthcare organisations across the US, Canada, the UK, and the Caribbean, supporting more than 100 million patient care journeys.

PR Newswire
Aug 19th, 2026
Luma and PCC partner to bring AI-powered communications to 300+ US pediatric practices

Physician's Computer Company (PCC) and Luma Health have partnered to bring AI-enabled communications to over 300 independent pediatric practices and 1,400 paediatricians across the United States. Luma is now natively integrated into PCC's electronic health record system. The integration enables parents and caregivers to receive two-way communication about their children's care in over 30 languages. Communications can be automated based on upcoming visits or sent manually during situations such as clinic closures. Staff can manage all communication from a single interface. PCC has served independent paediatricians for 40 years. Luma Health's operational AI platform serves more than 1,000 healthcare organisations with 100 million patients across the US, UK, and Caribbean. PCC customers will receive more information about implementing the new features this autumn.

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