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Overview
Loyal Health provides a digital platform for health systems that unifies patient care touchpoints to improve engagement and operational efficiency. It offers automated appointment reminders, follow-up messaging, and a library of health risk assessments, all delivered through a subscription-based software solution. The platform includes a customer relationship management (CRM) system for automated patient campaigns and a built-in reputation system that collects patient feedback and automatically sends review invites to bolster ratings. Operated on a subscription model, Loyal Health aims to help hospitals and clinics reduce cancellations, improve adherence to care plans, and gather consumer insights across the care journey, making the patient experience more connected and consistent.
About Loyal Health
Industries
Data & Analytics
Enterprise Software
Healthcare
Company Size
201-500
Company Stage
Series B
Total Funding
$46M
Headquarters
Atlanta, Georgia
Founded
2015
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Simplify's Take
What believers are saying
- PeaceHealth expanded Loyal into provider data management and physician search after 20,000 conversations.
- Loyal closed $33.5 million Series B in July 2024, funding product and customer growth.
- Clarify’s June 2026 acquisition validates Loyal’s platform across hundreds of hospitals.
What critics are saying
- Clarify now owns Loyal; standalone strategy ended, shrinking employer identity.
- Health systems can replace point solutions with Epic-native tools and in-house referral workflows.
- Referral leakage remains the existential threat: if hospitals cut discretionary spend, Loyal gets sidelined.
What makes Loyal Health unique
- Loyal’s healthcare-exclusive chat, search, and scheduling stack integrates directly with Epic and Meditech.
- Its taxonomy covers 80,000 provider profiles and millions of annual patient searches.
- Clarify acquired Loyal in June 2026, pairing activation with referral intelligence.
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Funding
Total Funding
$46M
Meets
Industry Average
Funded Over
2 Rounds
Industry standards
Benefits
Flexible paid time off, sick and personal days
At least one holiday per month (sometimes, more!)
Full health, dental, and vision insurance - Loyal pays the premium for all employees!
One Time Home Office Setup Stipend For Remote & Hybrid Roles
Monthly Internet Stipend for Remote & Hybrid Roles
Long term & short term disability
401[k] plan
16 Weeks Paid Parental Leave
2 Volunteer days per year
Matching Gift Program
Participation Grant Program
Growth & Insights and Company News
6 month growth
↑ 1%1 year growth
↑ 0%2 year growth
↓ -14%Clarify Health has acquired Loyal Health to create what it calls healthcare's first closed-loop network intelligence and patient activation platform. The combination pairs Clarify's Meridian intelligence platform with Loyal's Care Activation Platform, which manages over 80,000 provider profiles and powers millions of patient searches annually. The merged platform addresses the referral gap in healthcare, where industry research estimates 30 to 50 per cent of referrals never result in completed visits, costing health systems 10 to 30 per cent of potential revenue. The combined solution identifies where patients need care, activates them into the right provider, and measures outcomes in a single system. Todd Gottula, CEO of Clarify, will lead the combined company. Loyal operates as a wholly owned subsidiary. Transaction terms were not disclosed.
Atlanta, Georgia, March 19, 2025 - Loyal, a leading provider of patient engagement solutions, today announced that Rod Nicholls has joined the organization as Chief Growth Officer.
Loyal, an Atlanta, GA-based healthcare technology company focused on digital patient engagement, raised $33.5M in Series B funding.
Loyal, a healthcare technology company, has closed a $33.5 million Series B funding round. The financing, supported by existing investors Concord Health Partners and multiple strategic investors, will be used to expand the company's customer base, enhance product development, support customer success, and accelerate growth.
Healthcare technology company Loyal Health announced it appointed Lauren Struck as its first-ever chief people officer.
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About Loyal Health
Industries
Data & Analytics
Enterprise Software
Healthcare
Company Size
201-500
Company Stage
Series B
Total Funding
$46M
Headquarters
Atlanta, Georgia
Founded
2015
There are no jobs for Loyal Health right now.
Find jobs on Simplify and start your career today