MSX International

MSX International

Automotive dealer performance and repair optimization

Overview

MSX International partners with automotive OEMs and mobility companies to improve retail operations across dealer performance, repair optimization, and consumer engagement. Its offerings combine services and tools that enhance warranty and repair efficiency, diagnostics and repair enhancement, parts and service performance, and sales/distribution, guided by people, processes, and technology. It differentiates through a 30-year track record in the automotive space and deep industry focus, delivering end-to-end retail transformation rather than generic consulting. Its goal is to help clients unlock potential, improve retail results, and shape the future of mobility as a trusted catalyst for retail transformation.

About MSX International

Simplify's Rating
Why MSX International is rated
C-
Rated C on Competitive Edge
Rated C on Growth Potential
Rated D+ on Differentiation

Industries

Data & Analytics

Automotive & Transportation

Consulting

Enterprise Software

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Detroit, Michigan

Founded

2001

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Simplify's Take

What believers are saying

  • New Southfield HQ leases 67,000 sq ft for 10 years, relocating 200 employees.
  • UK HQ moves to Colchester's Knowledge Gateway near key Essex clients.
  • Long-term UK presence over 30 years strengthens regional automotive ties.

What critics are saying

  • Data breach lawsuit by Federman & Sherwood exposes PII, triggers GDPR fines.
  • Frequent HQ shifts from Auburn Hills to Southfield erode employee retention.
  • Solera Holdings steals UK/EU clients via Cox Automotive acquisition.

What makes MSX International unique

  • MSX International specializes in automotive outsourcing for staffing, engineering, and training.
  • Global footprint spans 20 offices across Belgium, Brazil, Czech Republic, and others.
  • Employs 6,000 people worldwide supporting automotive OEM aftersales services.

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Benefits

Flexible Work Hours

Remote Work Options

Company News

Whybrow
Aug 7th, 2024
MSX International moves UK headquarters to Knowledge Gateway

MSX International moves UK headquarters to Knowledge Gateway.

CoStar
May 5th, 2024
MSX Int'l Moves World HQ

MSX International Inc. is moving its world headquarters from Auburn Hills, MI, to 22355 W. Eleven Mile Road in Southfield, MI.

Business Wire
Jul 21st, 2023
Federman & Sherwood investigates MSX International Inc for data breach

Federman & Sherwood investigates MSX International Inc for data breach.

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