Overview
Managed Services delivers customized cybersecurity support, including threat and vulnerability identification and the design and implementation of technical and organizational countermeasures. It operates with vendor-independent consulting and a broad partner network to offer expert guidance and the best-fit security solutions for each case, plus managed services for ongoing protection. Its offerings include cyber threat intelligence, brand protection, security management for complex systems, security assessments, and real-time monitoring, with expertise extended to Blockchain, IoT, and Smart Cities. The goal is to help customers secure emerging technologies and complex systems by crafting effective security strategies and providing continuous protection and management.
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Simplify's take
What believers are saying
- CRN's November 2026 coverage shows managed services demand remains strong across the channel.
- AI productivity tools are now budget priorities for MSPs, expanding software spending.
- 1997 vintage and MSP specialization give sales teams credibility with conservative operators.
What critics are saying
- ConnectWise said on November 9, 2026, AI widens gaps among MSP platforms.
- NinjaOne and Syncro keep shipping AI-native workflows, squeezing legacy suites immediately.
- If Managed Services lags AI integration, customers migrate to bundled rivals within 12 months.
What makes Managed Services unique
- Founded in 1997, Managed Services sells MSP operations software from Minneapolis.
- Its stack spans business continuity, documentation, PSA, security assessments, and ticketing.
- That breadth targets operational control, not a single-point tool buyers replace easily.
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