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ManyChat

Chatbot platform for SMB messaging automation

Overview

ManyChat provides a platform that helps businesses manage and automate customer communications across messaging apps such as Facebook Messenger, SMS, and other social channels. It lets users create chatbots that can answer inquiries, send promotional messages, and even process orders, all through a user-friendly interface suitable for non-technical users. The product works by providing a subscription-based service with a freemium tier; paid plans unlock advanced automation, analytics, and integration capabilities to better understand customer interactions and improve marketing. ManyChat differentiates itself by targeting small- to mid-sized businesses with easy-to-use automation tools and a focus on straightforward messaging workflows for customer engagement. The company’s goal is to help SMBs streamline communications and grow engagement through scalable, automated messaging across multiple channels.

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About ManyChat

Simplify's Rating
Why ManyChat is rated
C+
Rated C on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & AnalyticsConsumer SoftwareEnterprise SoftwareAI & Machine Learning

Company Size

501-1,000

Company Stage

Growth Equity (Non-Venture Capital)

Total Funding

$163.1M

Headquarters

Austin, TX

Founded

2015

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What believers are saying

  • ManyChat raised $140 million from Summit Partners in April 2025 for AI expansion.
  • October 12, 2026 WhatsApp marketing messages and seven-day ad windows expand monetization.
  • Updated November 5, 2026 Business plans show active-contact pricing and higher-seat enterprise expansion.

What critics are saying

  • March 2, 2026 free plan shrank to 25 contacts; creators are fleeing to CreatorFlow.
  • Meta policy changes already killed Message Tags and Recurring Notifications, forcing constant product rewrites.
  • If Instagram reduces API access, ManyChat loses its core growth engine and creator demand.

What makes ManyChat unique

  • ManyChat's March 2, 2026 pricing adds Instagram, WhatsApp, SMS, Email, and TikTok beta.
  • Its October 22, 2025 Follow to DM converts new Instagram followers into instant conversations.
  • ManyChat AI now includes behavior controls, knowledge import, and workflow assistance across channels.

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Funding

Total Funding

$163.1M

Above

Industry Average

Funded Over

5 Rounds

Notable Investors:
Growth Equity Non VC funding comparison data is currently unavailable. We're working to provide this information soon!
Growth Equity Non VC Funding Comparison Coming Soon

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • Paid Sick Leave
  • Hybrid Work Options
  • Professional Development Budget
  • Conference Attendance Budget

Growth & Insights and Company News

6 month growth

1%

1 year growth

3%

2 year growth

3%
AeroChat
Oct 31st, 2026
Switching from ManyChat to AeroChat: A practical move guide.

Switching from ManyChat to AeroChat: A practical move guide. Switching from ManyChat to AeroChat comes down to four things: your WhatsApp number, your contacts, your flows and your channels. The number moves over, your contacts stay in the tools you already use, and your flows become workflows you describe in your own words. This guide takes each one in order, with the Meta rules that apply. Before you start. * List the channels you run in ManyChat: Instagram, WhatsApp, Messenger, TikTok, Telegram or email. * List your flows, and mark the ones customers actually use. Order questions, bookings, prices and lead capture are often the busy ones. * Note which tools ManyChat sends data to. As shown on ManyChat's site on 31 October 2026, its integrations include Klaviyo, Mailchimp, ActiveCampaign, Kit, Google Sheets, HubSpot, Zapier and Make. * Save copies of your approved WhatsApp message templates and their wording. Features change, so check ManyChat's current help pages for how to disconnect each channel. Step 1: move your WhatsApp number. As shown on ManyChat's site on 31 October 2026, a number connected to ManyChat cannot be viewed or answered in the WhatsApp Business app, and ManyChat recommends a brand-new number. You have two clean routes to AeroChat. * Keep the number you used with ManyChat. Disconnect WhatsApp in ManyChat, then connect the number in AeroChat with embedded signup. * Go back to your original business number. If you kept your main number on the WhatsApp Business app, connect it to AeroChat with coexistence. You keep using the app on your phone, chats stay in sync with the API, and with your consent your chat history and contacts sync within 24 hours. Group chats do not sync. You need app version 2.24.17 or later. Once connected, check your templates in AeroChat. If any are missing, submit them again. Meta can take up to 24 hours to review a template. Its guides to WhatsApp coexistence and template approval cover both in detail. Step 2: Bring your contacts with you. Your contacts are customers who opted in to hear from you, and the opt-in is what matters most. * WhatsApp: you can message opted-in customers first with an approved template. Without an opt-in, wait for them to message you. Broadcasts to opted-in customers are on Growth and above. See opt-in and opt-out handling. * Instagram and Messenger: Meta lets a business message someone only after they message first, mostly within 24 hours of their last message. No tool can bulk-message these contacts after a switch. They reach AeroChat the next time they DM or comment. * Your CRM and email list: if ManyChat sent contacts to HubSpot, Klaviyo, Mailchimp, ActiveCampaign or Google Sheets, they are still there. Connect the same tool to AeroChat, and it can look customers up and keep adding to the same records. Step 3: Rebuild your flows as described workflows. In AeroChat you don't rebuild flows step by step. You describe what should happen in your own words, in any language, and the system builds the workflow. It works out which tools to call, names the keys it needs, and creates the workflow as a draft with a checklist of what is left for you to do. You paste in your keys in the dashboard and switch it on. Secret values never pass through the AI. Take your busiest ManyChat flow and write it as a description. A booking flow for a salon could look like this: Copy this into AeroChat When a customer asks to book a treatment, follow these steps. * Ask which treatment they want and which day suits them. * Check its Google Calendar and offer three free slots on that day. * When they choose a slot, ask for their name and phone number, or their email if AeroChat Pte Ltd. don't have a number. * Send a payment link for a S$20 deposit (example). * When the deposit is paid, book the slot in Google Calendar and confirm the date, time and address. * If they ask about anything AeroChat Pte Ltd. don't offer, or want to speak to someone, hand the chat to its front desk. Reply in the customer's language. Start with the two or three workflows that carry most of your chats. The WhatsApp workflows library has ready descriptions for order tracking, appointment booking, lead capture and more. You can also describe a workflow to Claude or ChatGPT connected through the AeroChat MCP. Step 4: reconnect your channels. Connect one channel at a time, and disconnect it in ManyChat first, so two tools never answer the same customer. * Instagram: connect your Instagram professional account. AeroChat answers DMs and replies automatically to comments. See the Instagram workflows. * Facebook Messenger: connect your Facebook Page. AeroChat answers Messenger chats and Page comments. See the Messenger workflows. * TikTok: one TikTok channel covers TikTok DMs and TikTok Shop buyer chat in one inbox. * Telegram, email and web chat: add these the same way. Email works with Gmail and Office 365, and web chat goes on your own site. Every workflow you set up runs on every connected channel, with the same systems behind it. What changes when you move. | / | In AeroChat | In ManyChat (as shown on ManyChat's site on 31 October 2026) | | Setting up automation | Workflows described in your own words and built by the system | Flows built in ManyChat | | WhatsApp Business app | Keep it on the same number through coexistence | Conversations not viewable or answerable in the app after connecting | | Workflows across channels | One workflow runs on WhatsApp, Instagram, Messenger, TikTok, Telegram, email and web chat | WhatsApp messages cannot connect directly to other channels at flow level | | Business systems | 100+ systems through their APIs, Shopify and WordPress built in, Zapier for 5,000+ apps | Hotmart, Flodesk, Klaviyo, Mailchimp, ActiveCampaign, Kit, Google Sheets, HubSpot, Zapier, Make, plus its own API | | What you pay for | AI responses included in the plan, with top-ups | Active contacts per month, with a charge per extra contact | | WhatsApp message fees | Meta's fees passed through at cost | Meta's fees paid through a ManyChat Wallet | After the move. Run both checks in the first week. Read through a sample of real conversations on each channel, and fix any description that gave the wrong answer. Then check the records in your CRM or Sheet, so you know each lookup and update is writing to the right place. Keep an eye on WhatsApp costs too. Meta charges per message, and from 1 October 2026 each business phone number gets 1,000 free service replies a month before each one is charged. Workflows that finish in fewer replies cost less. Its WhatsApp API pricing guide has the detail. Questions. Will I lose my WhatsApp chat history? If you connect a WhatsApp Business app number through coexistence, your chat history and contacts sync within 24 hours with your consent. Group chats do not sync. Can AeroChat import my ManyChat flows? Not as flows. You describe what each flow should do, and AeroChat builds it as a workflow connected to your systems. How long does the switch take? It depends on how many channels and workflows you move. Move one channel and your busiest workflow first, test it on real chats, then add the rest. On WhatsApp, allow for template review, which can take up to 24 hours. Which plan should I start on? Start on the 7-day free trial, with no credit card. Workflows via Skills are on every plan, Free included. Starter includes 500 AI responses and 3 seats. Growth includes 2,000 and 10 seats, with payment links and broadcasts. Advanced includes 5,000 and 25 seats. See ManyChat pricing for how the two pricing models compare. Move your first channel today. Start with WhatsApp or Instagram, describe your busiest flow, and test it on a real customer chat.

Realty Coworker
Oct 16th, 2026
Best DM automation tools for real estate agents in 2026.

Best DM automation tools for real estate agents in 2026. Comment-to-DM tools can turn a listing reel into a stack of leads. RealtyCoworker compared six options on what matters to agents: fast replies, booking, follow-up and total cost. Quick verdict. For most real estate agents and brokers, RealtyCoworker is the best DM automation tool because it answers Facebook, Instagram and TikTok comments and DMs and also handles texts, calls, booking and follow-up in one system. ManyChat is the best low-cost pick for pure Instagram growth, Chatfuel for WhatsApp-first AI chat, and SendPulse for a free start. Customers.ai and Spur are built mainly for ecommerce brands. The five tools RealtyCoworker compared. Details checked on each company's official website as of October 16, 2026. Prices and features change, so confirm before you buy. Why agents are automating comments and DMs. A listing reel that says "comment TOUR for the video walkthrough" can pull in dozens of comments in an evening. Answering each one by hand is slow, and the people who wait an hour have often moved on to the next agent's post. Comment-to-DM tools reply in seconds and start a private conversation. The catch is that a DM is only the start. A buyer who comments on your Brick listing still needs answers, a consult time, reminders and follow-up for months. The right tool carries that conversation all the way to a signed agreement. How RealtyCoworker compared these tools. RealtyCoworker checked each tool's official website, pricing page and help documentation in October 2026, and noted who each product is built for. RealtyCoworker looked at five things that matter to a solo agent or small team: which social channels are covered, how well the AI answers and hands off, whether texting and calls are included, whether booking and a deal pipeline are built in, and what the total monthly cost looks like once you add the tools still missing. RealtyCoworker: its pick for real estate agents and brokers. RealtyCoworker is an AI-powered assistant and all-in-one CRM built for real estate agents and brokers. Its comment and DM auto-replies start an automation when someone comments a keyword on a Facebook, Instagram or TikTok post, reply publicly, like the comment and send a private message with buttons. The AI agent then answers DMs from information you approve, asks about timing and budget, and offers a time on your calendar. What sets it apart is everything around the DM. Texts, calls, email and web chat share one inbox and one contact record. Voice AI answers calls while you are at a showing, missed-call text back catches hang-ups, and ready-made automations handle buyer inquiries, open house follow-up and long-term nurture. Contacts and users are unlimited on both plans. Be honest with yourself about the trade-off. RealtyCoworker costs more than any of the five tools below, and usage is billed on top. It also offers fewer Instagram-only growth triggers than ManyChat. For most agents, replacing a DM tool, texting app, scheduler and CRM with one system is worth it. * Plans: Essentials $99/month and Lift Off $249/month, or $990 and $2,490 per year * Lift Off includes 100 AI voice minutes and 1,000 AI text and chat replies a month * Lift Off adds done-for-you setup, 1:1 onboarding and priority chat support * 30-day trial with $15 in usage credits at sign-up How the five alternatives stack up. ManyChat is the strongest pure Instagram tool and the easiest to try for free. Chatfuel has a capable AI agent and the best WhatsApp tooling in this group, at a low price. It fits relocation or international teams whose clients prefer WhatsApp. SendPulse offers the most free features and the most messaging apps, if you are willing to assemble the pieces yourself. Customers.ai and Spur are built mainly for ecommerce. Customers.ai now centers on visitor identification for Klaviyo users, while Spur is a low-cost WhatsApp and Instagram inbox for Shopify brands that says plainly it does not cover SMS, calls or a full CRM. What a real estate DM workflow should look like. Here is a simple test to run on any tool. Post a just-listed reel for a home in Point Pleasant and ask viewers to comment INFO. Then follow one commenter through the whole process and count how many apps you touch. In a complete setup, the commenter gets a public reply and a DM within seconds, with options for the price sheet, a showing request or a call. They become a contact automatically. If they ask about HOA fees at midnight, the AI answers from your approved details. If they call the next morning, the call is answered and logged on the same record. When they book, they get reminders, and the deal moves to the next stage of your pipeline. Pricing: what you will really pay. On sticker price, every alternative here is cheaper than RealtyCoworker. As of October 2026, Spur starts at $12 per month billed annually, SendPulse chatbots at $9.60, Chatfuel at $18 and ManyChat Pro at $29, and ManyChat and SendPulse have free plans. Customers.ai prices by quote. The fair comparison adds what you would still need: a CRM with a pipeline, a texting app with a business number, a phone system or answering service, a booking tool and email marketing. Each of those has its own subscription, login and learning curve. RealtyCoworker Essentials is $99 per month and Lift Off is $249 per month, with calls, texts, email and AI billed at usage rates. Phone numbers and texting registration can add costs. See current plans. How to Choose. Start with where your leads actually come from. If most of your business starts on Instagram and you are happy with your current CRM, a dedicated Instagram tool may be enough. If leads come from social, signs, portals, your website and referrals, you want one system that answers all of them, ideally with setup help so every lead actually gets followed up. * Pick RealtyCoworker if you want DMs, texts, calls, booking and follow-up in one place * Pick ManyChat if Instagram growth is your main goal and you have other tools in place * Pick Chatfuel if your clients prefer WhatsApp * Pick SendPulse if budget is tight and you like building your own setup * Pick Customers.ai or Spur only if you also run an ecommerce business Where each one wins. Where the others win. * Lower starting prices across the board, with free plans from ManyChat and SendPulse * ManyChat offers the deepest Instagram-specific triggers * Chatfuel and Spur have strong WhatsApp tools * SendPulse covers the most messaging apps, including Telegram and Viber Where RealtyCoworker wins. * The only tool here with Voice AI call answering and missed-call text back * Comment and DM automation on Facebook, Instagram and TikTok * Built-in calendar, reminders and deal pipeline for buyer and seller consults * Ready-made real estate automations, from open house follow-up to anniversary notes * Unlimited contacts and users on both plans * Done-for-you setup and 1:1 onboarding on Lift Off Choose the others if: Choose ManyChat for Instagram-first audience growth, Chatfuel for WhatsApp-first clients, or SendPulse for the lowest-cost start. Customers.ai and Spur make the most sense for agents who also run an online store. RealtyCoworker features in this comparison. Social DM and Comment Automation Tools vs RealtyCoworker: FAQ. RealtyCoworker is not affiliated with, endorsed by, or sponsored by the companies named in this article. All product names and trademarks belong to their owners and are used only to identify the products compared. RealtyCoworker aim to be fair and accurate; if you spot something out of date, email [email protected] and RealtyCoworker will fix it.

Cloudbooklet
Aug 19th, 2026
Skyrocket Marketers LLC rolls out Chatbots AI for businesses.

Skyrocket Marketers LLC rolls out Chatbots AI for businesses. Skyrocket Marketers LLC has introduced Chatbots AI for businesses that want faster customer support. The new service can answer common questions and help website visitors find information. It is designed to help companies respond to customers at any time of the day. The launch comes as more businesses look for simple ways to use artificial intelligence. Chatbots AI can handle repeated customer questions and guide visitors through basic requests. They can also help businesses collect information from potential customers and generate leads. This can reduce the amount of routine work handled by staff members. The company says the technology is built to support businesses while they serve customers. Skyrocket Marketers was founded by Andreas Ioannou and has worked in digital marketing and AI. The company has operations connected to Cyprus and the United States. It also offers other services linked to AI, automation, websites and online marketing. The chatbot launch adds another technology service to its existing business offerings. The company is entering a market with several established chatbot providers. Intercom offers AI tools for customer service and automated conversations with users. Tidio provides AI customer support, while Manychat focuses on automated marketing conversations. These competitors give businesses different options for using chatbots and AI services. Manychat allows businesses to communicate with customers through platforms such as WhatsApp and social media. Intercom also provides AI agents that can answer customer questions and support service teams. The growing number of companies in this market has increased competition among AI providers. Skyrocket Marketers will need to show how its service can meet the needs of businesses. Skyrocket Marketers says its chatbot service focuses on useful and simple customer conversations. The company says businesses can improve chatbot performance by using customer feedback. The technology is presented as a support tool for employees rather than a complete replacement for them. The aim is to save time while helping businesses provide quicker responses to customers. The launch gives Skyrocket Marketers LLC a new place in the growing business AI market. The company will compete with both large technology firms and smaller AI service providers. Future growth will likely depend on customer results, service quality and business demand. For now, the launch shows how AI chatbots are becoming a common business communication tool.

Globpedia
Aug 7th, 2026
How ManyChat can transform your social media strategy into a sales engine.

How ManyChat can transform your social media strategy into a sales engine. August 7, 2026 If you have ever posted a viral reel or an engaging photo on Instagram, you know the exhilarating feeling of watching the likes and comments pour in. But then comes the overwhelming part: dozens of direct messages asking "How much?", "Where can I buy this?", or "Can you send me the link?" Responding manually to every single inquiry takes hours, and if you take too long, potential customers simply move on. This is where ManyChat steps in as an absolute game-changer for digital marketers, content creators, and business owners. With ManyChat, you no longer have to choose between creating content and managing customer service. ManyChat seamlessly bridges the gap between social media engagement and actual revenue by automating your chat communications across Instagram, Facebook Messenger, and WhatsApp. What is ManyChat and why does your business need it? At its core, ManyChat is a powerful chat marketing and automation platform designed to convert social media followers into paying customers. Instead of sending users away from your profile to a complex landing page, ManyChat initiates instantaneous, interactive conversations directly inside their favorite messaging apps. Whether you run an e-commerce store, offer consulting services, or build digital products, ManyChat helps you automate lead generation, answer frequent questions, send discount codes, and capture valuable contact information - all on autopilot. By leveraging ManyChat, you turn every comment on your posts into an instant opportunity to start a direct, meaningful conversation with your audience. 4 key features that make ManyChat stand out. 1. Automated comment-to-dm Triggers. One of the most effective tactics on social media today is asking followers to comment a specific keyword (like "GUIDE" or "DEAL") on your post. With ManyChat, as soon as someone leaves that comment, ManyChat immediately sends them an automated DM with the requested link or resource. This not only boosts your post engagement in the algorithm but also delivers immediate value to your audience. 2. Intuitive visual Flow builder. You do not need to be a developer or know a single line of code to use ManyChat. The drag-and-drop interface of ManyChat allows you to build complete messaging sequences in minutes. You can easily map out custom conversation paths, set up conditional logic, and personalize responses based on user input. 3. Multi-Channel messaging capabilities. While ManyChat is world-renowned for its Instagram automation, ManyChat also integrates seamlessly with Facebook Messenger, WhatsApp, and SMS. This allows you to manage multi-channel messaging flows from a unified dashboard, ensuring your customers receive consistent communication wherever they prefer to chat. 4. Seamless e-commerce & CRM integrations. ManyChat connects directly with major platforms like Shopify, Zapier, Klaviyo, and Google Sheets. This means ManyChat can update customer records, recover abandoned carts, and send order tracking updates automatically without requiring manual data transfer. How to get started with ManyChat today. Getting your automated messaging strategy up and running with ManyChat requires minimal setup time: * Connect Your Accounts: Sign up for ManyChat and link your Instagram or Facebook business profile. * Build Your First Flow: Choose a pre-built template inside ManyChat or create a custom automation tailored to your campaign goals. * Set Up Your Keyword Triggers: Define the trigger words that will prompt ManyChat to respond to comments or direct messages. * Test and Launch: Test your automation live to ensure a smooth user experience, then watch ManyChat handle inquiries around the clock. Drive real growth with ManyChat. In modern digital marketing, response speed is everything. Customers expect instant answers, and delays often mean lost sales. ManyChat gives you the tools to deliver instant, personalized experiences at scale, helping you save hours of administrative work while significantly increasing your conversion rates. If you are ready to scale your social media engagement and transform your inbox into a 24/7 sales pipeline, it is time to try ManyChat.

dmset.ai
Jul 15th, 2026
dmset.ai vs RipDrip: which AI DM setter books more calls.

dmset.ai vs RipDrip: which AI DM setter books more calls. TL;DR: dmset.ai and RipDrip both automate Instagram DM conversations for coaches and creators. dmset.ai integrates with ManyChat to handle post-magnet qualifying conversations; RipDrip runs autonomous DM flows. dmset.ai prices as an add-on to your existing ManyChat setup, while RipDrip prices as a full standalone DM stack. Choose dmset.ai if you already use ManyChat and want the lead magnet layer intact. Choose RipDrip if you want a fully independent DM automation stack. What's the core difference between dmset.ai and RipDrip? dmset.ai is the AI conversation layer on top of ManyChat. ManyChat delivers your lead magnet, then dmset.ai qualifies the lead in DMs and hands it to your calendar. RipDrip is a standalone DM automation platform. It owns the entire DM flow, from first message to call booking, without a third-party tool in the middle.

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