Medsender

Medsender

EMR-integrated HIPAA-compliant medical records sharing

Overview

Medsender provides a HIPAA-compliant digital platform for medical record sharing and faxing that integrates with EMRs. It enables one-click sharing of patient records directly from EMRs, configurable in under a minute, for clinics, enterprises, EMRs, and insurance companies. The product reduces usual friction in healthcare data transfer by eliminating slow fax lines, dropped signals, and missing documents, and it offers claim tracking so providers know when a document is delivered or viewed. Revenue comes from a subscription model with tiered options, plus ancillary COVID-era services like free fax reception into EMRs. Medsender’s goal is to cut inefficiencies in medical record handling to raise revenue and improve patient satisfaction.

Significant Headcount Growth

About Medsender

Simplify's Rating
Why Medsender is rated
C+
Rated C on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & Analytics

Enterprise Software

Healthcare

Company Size

11-50

Company Stage

Series A

Total Funding

$5M

Headquarters

New York City, New York

Founded

2015

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Simplify's Take

What believers are saying

  • Ballast Point Ventures backed Medsender with $5 million in January 2025.
  • Ezderm opened its API in March 2026, making Medsender the first partner.
  • Medsender listed active hiring in August 2026 for engineering, API, sales, and support.

What critics are saying

  • athenahealth already offers native AI fax labeling, shrinking Medsender's wedge.
  • Honey Health, Tennr, and ReferralPoint crowd the athenaOne marketplace in 2026.
  • If EHR partners build native referral automation, Medsender becomes a replaceable layer.

What makes Medsender unique

  • Medsender automates fax and referral intake inside athenaOne and Ezderm workflows.
  • Its AI titles, categorizes, routes, and writes documents back into EHR charts.
  • The May 13, 2026 athenaOne launch targets specialty practices drowning in referrals.

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Funding

Total Funding

$5M

Below

Industry Average

Funded Over

1 Rounds

Series A funding typically happens when a startup has a product and some customers, and now needs funding to scale. This money is usually used to grow the team, expand marketing, and improve the product. Venture capital firms are frequently the main investors here.
Series A Funding Comparison
Below Average

Industry standards

$15M
$5M
Medsender
$8.2M
Discord
$15M
Canva
$30M
Kalshi

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Unlimited Paid Time Off

Paid Holidays

Home Office Stipend

Flexible Work Hours

Company Equity

Growth & Insights and Company News

Headcount

6 month growth

↑ 24%

1 year growth

↑ 24%

2 year growth

↑ 24%
Citybiz
Aug 19th, 2026
Medsender ranks No. 621 on 2026 Inc. 5000 as healthcare AI adoption grows.

Medsender ranks No. 621 on 2026 Inc. 5000 as healthcare AI adoption grows. August 19, 2026 Medsender has been named to the 2026 Inc. 5000, ranking No. 621 among America's fastest-growing private companies as the New York-based healthcare technology company expands its AI automation platform for independent medical practices. The recognition marks Medsender's second consecutive appearance on the Inc. 5000 following its debut in 2025. Founded in 2015, the company now serves more than 1,000 medical practices across all 50 states and integrates with more than 20 major electronic health record systems. Medsender is focused on a segment of healthcare operations that has remained heavily dependent on manual administrative work. Its platform uses AI agents to automate front-office functions including fax processing, referral management, inbound calls and outreach to patients who have stopped engaging with a practice. The company's growth reflects increasing demand among independent practices for technology that can reduce administrative workloads without requiring additional staffing. Unlike larger health systems, smaller provider organizations often have fewer resources to absorb rising labor and administrative costs, creating a market for automation that can operate within existing clinical workflows. "Independent practices are buried in manual work before a patient ever walks through the door: reading faxes, processing referrals, answering calls, and following up," said Salman Haque, co-CEO of Medsender. "We are building Medsender so that work happens reliably in the background, freeing staff to focus on patients and the exceptions that require human judgment." Medsender's approach centers on consolidating functions that practices might otherwise manage through separate software products or manual processes. Its AI agents can move a referral from initial receipt through scheduling, while incoming faxes can be read, indexed and routed automatically. The platform also handles inbound calls around the clock and supports patient reactivation through automated outreach and self-scheduling. The company said its recent expansion has been driven by a broader footprint across EHR systems, improvements to its referral management capabilities and expansion into patient reactivation. That strategy places Medsender within a growing category of healthcare AI companies attempting to automate operational workflows rather than simply provide standalone productivity tools. For independent practices, the commercial case for such systems is closely tied to whether automation can reduce repetitive administrative work while fitting into the technology already used to manage patient care. EHR integration is particularly important to that positioning. Healthcare providers frequently operate across established clinical and administrative systems, meaning new automation products often need to work with existing infrastructure rather than require practices to replace it. Medsender's integrations with more than 20 EHR systems broaden the number of practices capable of incorporating its platform into current workflows. The company's national reach also suggests that its model is moving beyond early adoption. Serving more than 1,000 practices in every state gives Medsender a larger operating base as it seeks to automate a wider range of front-office tasks. "A second year on the Inc. 5000 tells us our approach works at scale," said Zain Qayyum, co-founder and co-CEO of Medsender. "Growth like this only happens when practices keep seeing results." The Inc. 5000 ranks privately held U.S. companies based on revenue growth and is published annually by Inc. The 2026 ranking gives Medsender another benchmark for its expansion as healthcare organizations increasingly evaluate AI for administrative applications alongside clinical use cases. For Medsender, the opportunity is centered on independent practices that face many of the same administrative pressures as larger healthcare organizations but have less ability to address those pressures through additional hiring. Automating referrals, communications and patient outreach can potentially shift staff time toward work requiring direct interaction or human judgment. That distinction is becoming increasingly important as healthcare AI moves deeper into day-to-day operations. Rather than positioning AI solely as a replacement for individual tasks, Medsender is building around coordinated workflows in which software handles routine processes and employees intervene when exceptions arise. Its No. 621 ranking on the 2026 Inc. 5000 provides another indication of the demand developing around that model. As healthcare providers look for ways to control administrative costs and manage staffing constraints, Medsender is positioning front-office automation as infrastructure for the independent practice rather than another isolated software tool.

PR Newswire
Aug 19th, 2026
Medsender named to Inc.'s 2026 list of america's fastest-growing private companies.

Medsender named to Inc.'s 2026 list of america's fastest-growing private companies. Aug 19, 2026, 10:00 ET Medsender ranks No. 621 on the 2026 Inc. 5000, marking the company's second consecutive year on the list. NEW YORK, Aug. 19, 2026 /PRNewswire/ - Medsender(R), the platform purpose-built to automate manual front office work for independent practices, announced its inclusion on the 2026 Inc. 5000. Medsender ranked No. 621, following its 2025 debut. Featured on Inc.com, the Inc. 5000 list is the most prestigious ranking of the nation's fastest-growing companies. It offers a data-driven look at the most dynamic and independent businesses shaping the U.S. economy. Founded in 2015 and based in New York, Medsender serves a large, long-overlooked market: independent medical practices that run their front office on manual processes. Its AI agents handle the work behind faxes, referrals, calls, and lapsed patient outreach, with staff stepping in only for exceptions. Medsender integrates with more than 20 of the top electronic health record systems. "Independent practices are buried in manual work before a patient ever walks through the door: reading faxes, processing referrals, answering calls, and following up. We are building Medsender so that work happens reliably in the background, freeing staff to focus on patients and the exceptions that require human judgment." Salman Haque, Co-CEO of Medsender The trajectory reflects sustained compounding rather than a single strong year. Medsender now serves more than 1,000 practices, in all fifty states. Growth has been driven by a widening footprint across EHR systems, enhancements to referral management, and expansion into patient reactivation. Underlying all of it is the urgency around rapidly rising administrative costs in practices that cannot solve the problem by hiring. "A second year on the Inc. 5000 tells us our approach works at scale. Growth like this only happens when practices keep seeing results. We only grow fast when our practices grow fast." Zain Qayyum, Co-founder and Co-CEO of Medsender For the complete list, company profiles, and a searchable database by industry and location, visit www.inc.com/inc5000/2026. About Inc. Inc. is the leading media brand and playbook for entrepreneurs and business leaders shaping our future. Through its journalism, Inc. aims to inform, educate, and elevate the profile of its community: the risk-takers, the innovators, and the ultra-driven go-getters who are creating the future of business. Inc. is published by Mansueto Ventures LLC, along with fellow leading business publication Fast Company. For more information, visit www.inc.com. About Medsender Medsender automates the manual work that happens before a patient ever walks in the door. Faxes, referrals, calls, and lapsed patient outreach run on one platform instead of the point solutions practices would otherwise stitch together. For independent practices, Medsender's AI agents take a referral from arrival to scheduled appointment without staff intervention. Incoming faxes arrive read, indexed, and routed. Inbound calls are answered around the clock. Lapsed patients are brought back through automated outreach and self-scheduling. Staff step in only for exceptions. Building for this market since 2015, Medsender serves more than 1,000 practices and integrates with the electronic health record systems they run. Media Contact: De Grey, 678-592-0075 SOURCE Medsender

PR Newswire
May 13th, 2026
Medsender brings AI fax automation to athenaOne, cuts manual processing by 80%

Medsender, a fax and referral management software company, has launched an integration with athenaOne, athenahealth's EHR platform, to automate referral processing for specialty medical practices. The integration addresses a significant operational gap, as only half of all referral requests are completed and 52% of faxes require manual processing. Medsender's AI automatically reads, categorises and routes incoming faxes whilst separating referrals into a dedicated coordinator workflow that syncs directly with athenaOne. Practices using the software report up to 80% reduction in manual front-office processing, 85% faster referral processing, and two to three times more referred patients converted to scheduled appointments. The integration is now available to practices across the athenaOne network, one of the largest ambulatory EHR networks in the United States.

Medsender
May 13th, 2026
Specialty Practices on athenaOne can now eliminate the referral black hole.

Specialty Practices on athenaOne can now eliminate the referral black hole. Medsender brings purpose-built fax and referral automation to the athenaOne network, reducing manual front-office processing by up to 80 percent NEW YORK, May 13, 2026 /PRNewswire/ - Every day, practices running athenaOne lose referred patients they never knew they had. Faxes arrive unlabeled. Referrals get buried. Staff spend hours sorting documents by hand while patients who should be scheduled fall through the cracks. Medsender was built to fix that, and today it is available to practices across the athenaOne network, one of the largest ambulatory EHR networks in the United States. In a healthcare system where only half of all referral requests are ever completed[1] and 52 percent of faxes still require manual processing after receipt[2], the operational gap facing specialty practices is significant and measurable. Medsender was purpose-built to close it. Medsender, purpose-built fax and referral management software for specialty medical practices, today announced a new integration with athenaOne, the AI-native EHR and practice management solution from athenahealth. The integration extends athenaOne's capabilities by automating the manual front-office work that causes referred patients to go unscheduled and revenue to go uncaptured. "Practices on athenaOne are running sophisticated clinical operations, but too many of them are still processing faxes and referrals by hand," said Zain Qayyum, Co-CEO of Medsender. "Every fax that sits unsorted is a patient who might not get scheduled. Every referral that falls through the cracks is revenue the practice already earned and then lost. Our integration with athenaOne gives practices a dedicated solution to close that gap. It works inside their existing workflow, and practices see the impact immediately." Medsender's AI automatically reads every incoming fax, titles it, categorizes and tags it, and routes it to the right person or department before anyone on the team touches it. For specialty practices where referrals drive patient volume, Medsender goes further, separating referrals into a dedicated coordinator workflow organized in a single view visible to the entire team across all locations. Coordinators track every referred patient from intake to scheduled appointment and sync directly to athenaOne without ever leaving Medsender. "Managing fax and referral volume manually was one of the biggest drains on our front office," said Dr. Uday Khosla, MD, Managing Partner, Remix Medical, a specialty practice on athenaOne. "Every morning started with a pile of unsorted faxes and no clear picture of where our referrals stood. Since implementing Medsender, every fax is automatically organized, and every referral is visible to the whole team from the moment it arrives. We have eliminated hours of manual work every week, our coordinators spend their time scheduling patients instead of chasing paperwork, and we are converting significantly more referred patients than we were before. For any practice managing high referral volume on athenaOne, this is a capability worth looking at." Practices using Medsender report up to 80 percent reduction in manual front-office processing[3], up to 85 percent faster referral processing[3], and 2 to 3x more referred patients converted to scheduled appointments[3], with significant FTE reduction in staff time spent on fax and referral intake. Medsender's referral leakage calculator is available at medsender.com/referral-leakage-calculator. About medsender. Medsender helps specialty medical practices grow without adding staff. Its one integrated system automatically processes every incoming fax, organizes referrals into a dedicated coordinator workflow, and handles patient calls. Practices get full visibility from first fax to scheduled appointment, with everything synced to their EHR. Medsender is HIPAA compliant and HITRUST certified and integrates with athenaOne and other leading EHR systems. Medsender serves practices ranging from solo providers to large multi-location groups across the United States. Learn more at medsender.com. Media contact. Sources. * Phreesia, Rethinking Referrals, 2025. phreesia.com/insights/rethinking-referrals. * Medical Economics, Health Care's Fax Problem Is Still Hurting Patients, March 2026. medicaleconomics.com/view/health-care-s-fax-problem-is-still-hurting-patients * Medsender customer data, 2026. SOURCE Medsender

PR Newswire
Mar 24th, 2026
Ezderm opens API to partners, cuts admin processing by up to 80% with Medsender integration

Ezderm, a dermatology-specific EHR and practice management platform, is opening its previously closed API to preferred technology partners, beginning with Medsender. The integration automates document routing and referrals, reducing manual front-office processing by 60 to 80 percent. The Medsender platform uses optical character recognition and AI to streamline workflows, including direct document routing into patient charts, smart folder mapping, task generation and automated patient chart creation from incoming referrals. This addresses the administrative burden of managing high volumes of faxed referrals and pathology reports in dermatology practices. The integration is currently available to Ezderm beta customers, with additional partners expected as the company transitions toward a broader open API model.

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