New KLAS Research Report Shows Clinical and Financial Impact of Ambience Healthcare at Memorial Hermann TMCnet News [November 03, 2026] | / | New KLAS Research Report Shows Clinical and Financial Impact of Ambience Healthcare at Memorial Hermann Ambience Healthcare today announced the publication of a new KLAS Research ROI validation report examining the clinical and financial impact of its work with Memorial Hermann Health System. The report, Ambience Healthcare ROI Validations 2026: Reducing Documentation Burden to Improve Clinician Experience & Performance, evaluates how Ambience's AI platform contributed to improvements in emergency department clinical and operational performance. The findings highlight measurable outcomes in the Memorial Hermann Health System Emergency Department: * Approximately $37,500 in additional annual productivity per emergency department physician, associated with improvements in productivity, documentation efficiency, and coding performance. * A 1.3% increase in work RVUs per encounter, reflecting more accurate capture of physician work. * 1.7 additional patient visits per physician during a 10-hour emergency department shift compared to non-users, demonstrating increased capacity to deliver cae. Following a 15-month pilot involving about 100 emergency department physicians, Memorial Hermann expanded Ambience to more than 560 clinicians across ambulatory care and emergency medicine. The report examines productivity and documentation outcomes measured during the pilot. Beyond these outcomes, emergency department physicians using Ambience reported a Net Promoter Score of 78, based on 40 survey responses. Clinician feedback also indicated reduced documentation burden, with physicians able to complete more documentation during patient encounters rather than after hours. In emergency departments, physicians must make complex decisions and accurately document care under significant time pressure. Memorial Hermann partnered with Ambience Healthcare to introduce AI-supported documentation into these workflows, helping physicians produce more complete records while better capturing the complexity of care delivered. "The best ideas for improving healthcare come from listening to the people delivering it every day," said Christopher Langan, MD, CEO of Memorial Hermann Health System Physician Organization. "Our emergency department physicians make complex decisions under enormous time pressure, and we wanted to find better ways to support their work. These findings reflect our team's commitment to improving clinical documentation, measuring the impact, and making sure the technology delivers meaningful value for our physicians and the patients they care for." "Health systems want AI that makes a meaningful difference in clinicians' daily work and delivers results they can measure," said Michael Han, MD, Chief Medical Officer at Ambience Healthcare. "Memorial Hermann's experience demonstrates the opportunity to improve documentation workflows while helping organizations more accurately capture the complexity of care their physicians deliver. We're proud to support their team and grateful for their commitment to evaluating the impact." To create the report, KLAS conducted in-depth interviews with Memorial Hermann stakeholders to examine the outcomes achieved and how they were measured. Memorial Hermann used clinician surveys, operational data, and independent billing data to evaluate the impact of Ambience, comparing physicians using Ambience with non-users and those using human scribes. About Ambience Healthcare Ambience Healthcare is the leading AI platform for clinical documentation and revenue integrity. Trusted by top health systems across North America, Ambience's platform is live across outpatient, emergency and inpatient settings, supporting more than 200 specialties with real-time, coding-aware documentation directly within major EHRs. Founded in 2020 by Mike Ng and Nikhil Buduma, Ambience is headquartered in San Francisco and backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, Kleiner Perkins, and other leading investors. About KLAS KLAS helps healthcare providers make informed technology decisions by offering accurate, honest, and impartial vendor performance information. KLAS monitors vendor performance through interviewing thousands of healthcare providers representing healthcare organizations throughout the US and here and there across the globe. KLAS uses a simple methodology to ensure all data and ratings are accurate, honest and impartial to help create market moving moments. Learn more at klasresearch.com. View source version on businesswire.com: https://www.businesswire.com/news/home/20261103782065/en/ [ Back To TMCnet.com's Homepage] |

Memorial Hermann celebrates opening of Jordan Ranch primary care clinic. Oct. 25, 2026 8:19 a.m. KATY, Texas (Covering Katy News) - Memorial Hermann Medical Group celebrated the opening of its Jordan Ranch primary care clinic with a ceremonial rope-cutting Thursday, Oct. 22, marking the addition of medical services for families in the growing Katy-Fulshear area. The clinic, which was already seeing patients before the ceremony, is located at 2515 Texas Heritage Parkway, Suite 530, in Jordan Ranch Market. The Fulshear Regional Chamber for Commerce joined Memorial Hermann representatives for the celebration, formally welcoming the medical practice to the local business community. The location gives residents of Jordan Ranch and surrounding neighborhoods another nearby option for routine medical appointments, preventive care and treatment of common illnesses and chronic conditions. Fulshear Regional Chamber for Commerce President Don McCoy, center, joins two attendees at Memorial Hermann Medical Group's Jordan Ranch clinic during an Oct. 22 celebration marking the opening of the primary care practice. Two physicians serving local families. The Jordan Ranch clinic has two physicians accepting new patients. Dr. Aniruddha Gollapalli is a board-certified family medicine physician who treats patients of all ages. His services include preventive care, treatment of minor illnesses and injuries, and management of chronic medical conditions. Dr. Rachel Conkin Kaminski is board-certified in internal medicine, pediatrics and sports medicine. She treats adults and children, with clinical interests that include concussion management, joint injuries, migraines and preventive care. The practice is open Monday through Friday from 7 a.m. to 5 p.m. Patients can schedule appointments by calling 832-658-7600. $1.4 million investment in medical offices. State construction records provide additional details about the investment behind the clinic. A filing with the Texas Department of Licensing and Regulation describes an approximately 8,141-square-foot interior build-out for a primary care clinic at Jordan Ranch Market. The project carried an estimated construction cost of $1.4 million, with construction originally scheduled to begin in November 2025 and be completed in February 2026. The medical office is part of Jordan Ranch Market, a developing commercial center along Texas Heritage Parkway that is bringing shopping, dining and other services closer to residents of the growing Jordan Ranch community. Memorial Hermann's addition expands access to primary care in the area, allowing more residents to seek routine medical treatment closer to home. More information about the clinic and its physicians is available on the Memorial Hermann Jordan Ranch website.