Overview

Mia Labs provides an AI-powered platform that automates customer communications for automotive dealerships. The Mia virtual agent talks to customers via calls, texts, and emails 24/7 to schedule sales and service appointments, check inventory, answer questions, and follow up, while linking with 35+ dealership systems to automate workflows across reception, sales, and service. It supports multilingual conversations, customizable workflows, and can text customers to rescue missed calls, aiming to boost dealership revenue and improve efficiency. Its strength comes from a combination of deep automotive retail experience, AI expertise, and wide system integrations, focusing on franchise dealerships to grow revenue through scalable, AI-driven engagement.