Overview

Mindy Support provides global business process outsourcing focused on data annotation, multilingual 24/7 customer support, and building training data infrastructures for Generative AI and LLMs. It operates by assigning dedicated remote teams (typically at least five annotators) to client projects, with a managed process for image, text, and video labeling and end-to-end data pipelines. Compared with competitors, Mindy Support combines a long-standing presence in Ukraine with a multinational delivery footprint (Cyprus HQ and teams in Ukraine, Poland, India, the Philippines, Egypt, Brazil) and strong security and compliance (ISO 27001, ISO 9001, SOC 2 Type 1, GDPR/CCPA/HIPAA). Its goal is to provide scalable, secure, and cost-efficient AI data operations for large enterprises and startups alike.